GetTogether User Terms and Conditions

Effective date: 11 October 2026
Last updated: 11 October 2026

These Terms and Conditions apply to your use of the GetTogether mobile application and related services.

Please read them carefully before using GetTogether or creating an Account.

By accessing or using GetTogether, you agree to these Terms. If you create an Account, you may also be asked to confirm your acceptance during registration.

GetTogether is an 18+ service.

1. Who we are

1.1 GetTogether is operated by GetTogether Limited, a company registered in England and Wales.

1.2 Our registered office is:

167–169 Great Portland Street
London
England
W1W 5PF

1.3 In these Terms, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

1.4 You can contact us at:

contact@gettogether-app.com

2. What these Terms cover

2.1 These Terms govern your access to and use of:

(a) the GetTogether mobile application;

(b) related website pages;

(c) Community functionality;

(d) Venue discovery;

(e) Events and Deals;

(f) wishlists;

(g) Visited Venues;

(h) Crawls;

(i) Membership Cards;

(j) Loyalty Cards;

(k) Stamp Cards where available;

(l) notifications; and

(m) any other related user functionality we make available from time to time,

together referred to as the “App”.

2.2 GetTogether is primarily a hospitality discovery and social platform which helps users discover pubs, bars, clubs, restaurants, Events, Deals, Venue features and related content.

2.3 Venues and other business users may upload, manage or promote Venue information, Events, Deals, Cards and other Business Content.

2.4 Unless we expressly state otherwise, GetTogether is a platform provider and does not own, operate, manage, supervise or control Venues.

2.5 If you use GetTogether on behalf of a Venue or other business, our separate Venue Terms and Conditions also apply to that business use.

3. Other documents

3.1 Our Privacy Policy explains how we collect and use personal information.

3.2 Our Cookies and Similar Technologies Policy, where applicable, explains relevant use of cookies, SDKs and similar technologies.

3.3 Additional terms, notices or rules may be displayed for particular features.

3.4 If you download the App through Apple, Google or another authorised App Store, your use of that App Store may also be subject to the provider's own terms.

3.5 Nothing in these Terms affects any statutory consumer rights which cannot legally be excluded.

4. Definitions

In these Terms:

“Account” means a registered GetTogether user account.

“Active Crawl” means a Crawl which has been activated as a scheduled Crawl which other users may be able to join.

“Business Content” means information, images, Events, Deals, Cards, promotions, links or other material supplied by or on behalf of a Venue or business.

“Card” means a Membership Card, Loyalty Card or Stamp Card.

“Community” means functionality allowing users to make certain profiles, wishlists, Crawls or other supported content visible to other GetTogether users.

“Content” means text, photographs, images, profiles, descriptions, lists, Crawls, Venue information, Events, Deals, links and other material available through the App.

“Crawl” means a user-created or GetTogether-created collection or route of Venues.

“Deal” means a Venue offer, promotion, discount or other benefit displayed through GetTogether.

“Event” means an event displayed through GetTogether.

“Guest” means a person using limited GetTogether functionality without creating a registered Account.

“Loyalty Card” means a Venue membership feature which provides one or more Deals or benefits to members.

“Membership Card” means a Venue membership feature which allows a user to become a member of a Venue. Membership itself does not automatically provide a discount or reward.

“Public Crawl” means a Crawl made discoverable to other users so they can view and, where available, save or copy it for their own use.

“Stamp Card” means a Venue reward feature through which users may collect stamps towards a reward.

“User Content” means Content uploaded, entered, created or published by a user.

“Venue” means a pub, bar, club, restaurant, music venue, entertainment venue or other hospitality or leisure business displayed through GetTogether.

“Venue Page” means a listing in GetTogether relating to a Venue.

“you” and “your” mean the person accessing or using GetTogether.

5. Age requirement

5.1 You must be at least 18 years old to create an Account or use GetTogether.

5.2 By using the App, you confirm that you are at least 18.

5.3 We may require your date of birth during registration.

5.4 If the date of birth you provide indicates that you are under 18, registration may be prevented.

5.5 We may retain limited information about unsuccessful underage registration attempts as explained in our Privacy Policy.

5.6 If we reasonably believe that a person using GetTogether is under 18, we may:

(a) restrict access;

(b) suspend the Account;

(c) request information reasonably necessary to investigate; and/or

(d) delete the Account where appropriate.

5.7 You must not assist an under-18 person to circumvent GetTogether's age restriction.

6. Responsible alcohol use

6.1 GetTogether may display:

(a) alcoholic drinks;

(b) alcohol-related Venue information;

(c) alcohol-related Events;

(d) Deals involving alcohol; and

(e) Venue rewards or promotions.

6.2 You are responsible for drinking responsibly, staying within your own limits and complying with the law.

6.3 You must not drink and drive.

6.4 Venues remain responsible for:

(a) checking age;

(b) deciding whether to admit you;

(c) deciding whether to serve alcohol;

(d) refusing service where appropriate; and

(e) complying with their licensing obligations.

6.5 The fact that GetTogether displays a Venue, drink, Deal or Event does not guarantee that a Venue will admit or serve you.

7. Guest access

7.1 Some areas of GetTogether may be available without creating an Account.

7.2 Guest functionality is limited.

7.3 A Guest may, for example, be able to:

(a) browse the homepage;

(b) search for Venues; and

(c) view certain Venue information.

7.4 Features requiring personal or member information require a registered Account.

7.5 These may include:

(a) Community;

(b) Membership Cards;

(c) Loyalty Cards;

(d) Stamp Cards;

(e) wishlists;

(f) Visited Venues;

(g) certain Events or Deals; and

(h) other personalised functionality.

7.6 Technical and analytics information may still be processed when the App is used as a Guest, as explained in our Privacy Policy.

8. Your Account

8.1 You must provide accurate, current and complete information when creating and using your Account.

8.2 You are responsible for keeping your login credentials confidential and secure.

8.3 You must not:

(a) impersonate another person;

(b) create an Account using deliberately false identity information;

(c) permit another person to use your Account in a manner that breaches these Terms; or

(d) attempt to access another person's Account without permission.

8.4 You are responsible for activity carried out through your Account to the extent that activity results from your acts or from your failure to take reasonable care of your Account security.

8.5 Contact us promptly at contact@gettogether-app.com if you reasonably believe your Account has been accessed without permission.

9. Your right to use GetTogether

9.1 We grant you a personal, non-exclusive, non-transferable and revocable right to use the App for lawful personal purposes in accordance with these Terms.

9.2 You must not:

(a) sell or sublicense the App;

(b) commercially exploit GetTogether without our permission;

(c) reverse engineer, decompile or attempt to derive its source code except where law permits;

(d) interfere with or damage the App;

(e) scrape or harvest App data using automated tools without permission;

(f) use GetTogether to build or support a competing service through unauthorised extraction of our data; or

(g) use the App unlawfully or abusively.

10. Venue Pages

10.1 GetTogether displays Venue Pages containing information such as:

(a) Venue names;

(b) addresses;

(c) descriptions;

(d) opening hours;

(e) features;

(f) photographs;

(g) accessibility information;

(h) menus;

(i) social-media links;

(j) booking links;

(k) Events;

(l) Deals; and

(m) Cards.

10.2 Some Venue Pages are managed by the relevant Venue.

10.3 Other Venue Pages may contain information assembled by GetTogether from publicly available or other lawful sources where a Venue has not yet claimed or managed the listing.

10.4 Venue information can change.

10.5 We do not guarantee that every Venue Page is complete, accurate or current at all times.

10.6 You should verify important information directly with the Venue before relying upon it, particularly:

(a) opening hours;

(b) accessibility;

(c) admission requirements;

(d) menus;

(e) allergen information;

(f) prices;

(g) Event times;

(h) Deal terms;

(i) booking requirements; and

(j) Card benefits.

10.7 The presence of a Venue within GetTogether does not by itself constitute an endorsement, inspection or guarantee by GetTogether.

11. Search, recommendations and maps

11.1 GetTogether may allow you to search and filter Venues by:

(a) name;

(b) area;

(c) features;

(d) Events;

(e) Deals;

(f) drinks; and

(g) other available information.

11.2 Search results, recommendations, featured content and map results are discovery tools.

11.3 They are not guarantees that a Venue is suitable for your individual requirements.

11.4 If you rely on a particular facility or feature, you should confirm it with the Venue before travelling.

11.5 GetTogether may use your selected town/city or, where you permit it, your current device location to provide nearby results.

11.6 Precise GPS location is not stored by GetTogether as part of your Account simply because you use nearby-Venue functionality.

11.7 Location and map functionality may depend upon third-party services such as Google Maps.

11.8 Map pins, distances, routes and location information may sometimes be inaccurate or unavailable.

11.9 You are responsible for checking your route, travel arrangements and safety before travelling.

12. Events

12.1 GetTogether may display Events supplied by:

(a) Venues;

(b) business users;

(c) GetTogether; or

(d) other appropriate sources.

12.2 Event information may include:

(a) title;

(b) date;

(c) time;

(d) Venue;

(e) description;

(f) images;

(g) price information; and

(h) external ticket or booking links.

12.3 Unless expressly stated otherwise, GetTogether does not organise, host or operate Venue Events.

12.4 The relevant Venue or organiser is responsible for its Event.

12.5 Event information can change.

12.6 You should confirm material information before attending.

13. Tickets, bookings and external links

13.1 You cannot currently purchase Event tickets directly through GetTogether.

13.2 GetTogether may provide links to:

(a) ticketing websites;

(b) booking platforms;

(c) Venue websites;

(d) social-media services; and

(e) other independent third-party services.

13.3 If you follow an external link, you leave GetTogether's service environment and interact with the relevant third party.

13.4 Any ticket purchase, booking or payment made through an external provider is governed by that provider's terms, privacy information and policies.

13.5 GetTogether is not responsible for an independent third party's:

(a) website;

(b) content;

(c) security;

(d) products;

(e) services;

(f) payment processing;

(g) ticket validity;

(h) refunds;

(i) cancellations;

(j) fees;

(k) privacy practices; or

(l) acts or omissions.

13.6 You should check that you are dealing with the intended provider before submitting payment or personal information.

14. Deals

14.1 GetTogether may display Deals offered by Venues.

14.2 Unless expressly stated otherwise, the Deal is offered by the relevant Venue and not by GetTogether.

14.3 Deals may be subject to conditions including:

(a) expiry dates;

(b) availability;

(c) days or times;

(d) minimum spend;

(e) age restrictions;

(f) student requirements;

(g) product exclusions; and

(h) other stated conditions.

14.4 You should check the current Deal and its conditions before relying on it.

14.5 The relevant Venue is responsible for honouring a valid Deal that it has offered, subject to its lawful conditions.

14.6 GetTogether does not guarantee that a Venue will honour a Deal.

14.7 If a Venue refuses to honour a Deal, the issue will ordinarily need to be resolved with that Venue.

14.8 GetTogether may remove or restrict a Deal where we reasonably believe that it is:

(a) inaccurate;

(b) expired;

(c) unavailable;

(d) misleading;

(e) unlawful;

(f) inappropriate; or

(g) otherwise contrary to our rules.

15. Membership Cards

15.1 A Venue may offer a Membership Card through GetTogether.

15.2 A Membership Card allows you to become a member of that Venue.

15.3 Membership itself does not automatically provide a Deal, discount or reward.

15.4 Membership Cards are currently free to join through GetTogether.

15.5 To apply, you may need to:

(a) scan a Venue QR code;

(b) enter a code; or

(c) use another joining method provided through the App.

15.6 You must submit the application from your own Account.

15.7 The Venue decides whether to accept your application.

15.8 A Venue may also subsequently remove you from its Membership Card.

15.9 Acceptance and continued membership are matters for the Venue, subject to applicable law.

15.10 Neither the Venue nor GetTogether is required by these Terms to provide you with a reason for:

(a) rejecting an application; or

(b) removing you from membership,

unless applicable law requires otherwise.

15.11 You may not receive a separate explanation or notification where your membership is rejected or removed. Your membership may simply cease to appear or become available through your Account.

15.12 You may leave a Membership Card using the functionality available through the App.

16. Loyalty Cards

16.1 A Loyalty Card combines Venue membership with one or more Deals or benefits.

16.2 You may need to apply to join in the same manner as a Membership Card.

16.3 The Venue decides whether to approve the application.

16.4 A Loyalty Card may contain a standard Deal or benefit for members.

16.5 A Venue may also provide an additional or enhanced Deal to an individual Customer, including a frequent or returning Customer.

16.6 A discretionary Deal offered to another Customer does not mean that you are entitled to the same Deal.

16.7 GetTogether does not control the commercial value of a Venue's Loyalty Deal.

16.8 Venue Loyalty Deals may change after you become a member.

16.9 A Venue may, subject to applicable law:

(a) amend a Deal;

(b) replace a Deal;

(c) introduce new conditions;

(d) withdraw a Deal; or

(e) introduce a different benefit.

16.10 You may not receive a separate notification every time the Venue changes its Loyalty Card or Deal.

16.11 You should therefore check the current Loyalty Card and current Deal before relying upon or attempting to redeem it.

16.12 Where the Venue displays Card-specific rules or conditions through GetTogether, you should review those conditions before using the relevant Deal or benefit.

16.13 Conditions displayed after you have joined may govern your future use of the relevant Card or benefit, but nothing permits a Venue retrospectively to impose an undisclosed charge, penalty or unlawful obligation merely because you previously joined.

16.14 Loyalty Cards are currently free for users to join through GetTogether.

16.15 The Venue is responsible for administering and honouring the Loyalty benefit it offers.

17. Stamp Cards

17.1 Stamp Card functionality may be introduced or made available for particular Venues.

17.2 Where available, a Stamp Card may allow you to collect stamps for qualifying purchases or activity.

17.3 The relevant Venue determines:

(a) what qualifies for a stamp;

(b) how many stamps are required;

(c) the applicable reward;

(d) expiry rules;

(e) exclusions; and

(f) other conditions.

17.4 Venue staff may need to scan a QR code or use other functionality to add or redeem stamps.

17.5 You must not:

(a) fabricate stamp activity;

(b) obtain stamps dishonestly;

(c) manipulate QR codes;

(d) exploit technical errors;

(e) improperly transfer rewards; or

(f) otherwise misuse the Stamp Card system.

17.6 The Venue is responsible for:

(a) applying stamps;

(b) determining whether a qualifying activity occurred;

(c) providing rewards; and

(d) administering its Stamp Card.

17.7 GetTogether does not guarantee that the Venue will award a particular stamp or honour a particular reward.

17.8 If the issue resulted from GetTogether's failure to provide the App with reasonable care and skill, your statutory rights are unaffected.

17.9 A Venue may amend or end a Stamp Card subject to applicable law and the terms applicable to the Card.

17.10 You should check the current Stamp Card conditions before relying upon a reward.

18. Leaving or being removed from a Card

18.1 You may leave a Card where the App provides that functionality.

18.2 The Venue may remove you from a Card, subject to applicable law.

18.3 Where you leave or are removed, your active member record relating to that Card is deleted from the Venue's active membership system.

18.4 The Venue will no longer be able to access a historical member record through that Card merely showing that you used to be a member.

18.5 Associated information may be handled as explained in our Privacy Policy.

18.6 Where a Card itself is deleted or ended, existing Deals, stamps, rewards or benefits may cease to be available.

18.7 Where applicable, the relevant Venue remains responsible for dealing lawfully and fairly with outstanding consumer entitlements.

19. Venue notifications

19.1 Membership, Loyalty and, where enabled, Stamp Cards may support notifications from the relevant Venue.

19.2 These may include:

(a) Card updates;

(b) Venue information;

(c) Events;

(d) Deals;

(e) products;

(f) offers; and

(g) promotions.

19.3 Your notification setting is stored in relation to the relevant Card.

19.4 Available controls allow you to switch off notifications from that Card.

19.5 If you switch them off, Venue notifications using that Card functionality should no longer be sent unless you switch them on again.

19.6 You may also manage push-notification permissions through your device.

19.7 Venue-created notifications are written or initiated by the relevant Venue.

19.8 The Venue is responsible for ensuring that its communications are lawful and accurate.

19.9 GetTogether provides the technical notification functionality.

19.10 The fact that a Venue is technically able to send you a notification does not itself establish that the Venue has every legal permission required to send marketing.

19.11 Where consent or another legal permission is required for electronic marketing, the relevant legal requirements continue to apply.

19.12 Nothing in these Terms should be treated as you giving consent to receive marketing merely by accepting these Terms.

20. Visited Venues and private ratings

20.1 GetTogether may allow you to keep a private record of Venues you have visited.

20.2 You may be able to record:

(a) the Venue;

(b) a date;

(c) a personal rating; and

(d) a private note.

20.3 This functionality is intended as a personal record.

20.4 Your Visited Venue rating is not a public review.

20.5 Your private ratings and notes are not published to:

(a) other ordinary users; or

(b) the relevant Venue

merely because you save them.

20.6 GetTogether does not automatically mark a Venue as visited based on your GPS position.

21. Community profiles

21.1 GetTogether may allow you to create an optional public Community profile.

21.2 Depending on the information you choose to add, a public profile may contain:

(a) display name;

(b) profile photograph;

(c) cover image;

(d) bio;

(e) profile location; and

(f) social-media links.

21.3 Other users may search for public profiles by name.

21.4 Search results may display:

(a) your name;

(b) profile photograph; and

(c) the location you have chosen to display.

21.5 GetTogether does not currently provide Community functionality for users to:

(a) directly message each other;

(b) follow each other;

(c) comment on each other's Content; or

(d) “like” another user's Content.

21.6 Public-profile functionality is optional.

21.7 Profiles, wishlists and Crawls may have separate visibility controls.

21.8 Making one item private does not necessarily mean that every other item associated with your Account will automatically have the same privacy setting.

21.9 You are responsible for checking the visibility setting of Content you create before publishing it.

22. Wishlists

22.1 You may create collections or wishlists of Venues.

22.2 Depending on the options available, a wishlist may be:

(a) private; or

(b) public.

22.3 If you make a wishlist public, other users may be able to:

(a) view it;

(b) discover it through Community;

(c) see your creator name/profile photograph; and

(d) save a reference to it.

22.4 GetTogether may also feature public wishlists within the App.

22.5 Where another user saves a public wishlist, they may be saving a reference to the source wishlist rather than creating an independent permanent copy.

22.6 If the original wishlist is subsequently:

(a) deleted;

(b) made unavailable; or

(c) otherwise ceases to be publicly accessible,

a saved reference may stop displaying and may be removed from the other user's saved collection.

22.7 You are responsible for the names, descriptions, images and other User Content you add to a wishlist.

23. Crawls generally

23.1 GetTogether may allow you to create a Crawl containing a route or collection of Venues.

23.2 A Crawl is a planning and discovery tool.

23.3 Unless we expressly state otherwise, GetTogether does not:

(a) organise the Crawl;

(b) host the Crawl;

(c) supervise participants;

(d) provide a guide;

(e) control participating Venues;

(f) guarantee admission; or

(g) accept responsibility for participants' conduct.

23.4 GetTogether may create suggested Crawls for discovery or inspiration.

23.5 A suggested Crawl is not a supervised GetTogether event.

24. Public Crawls

24.1 You may be able to make a Crawl public.

24.2 A Public Crawl can be viewed and discovered by other users.

24.3 Other users may be able to save or copy a Public Crawl for their own use.

24.4 Making a Crawl public does not automatically mean that other users have joined you on that Crawl.

24.5 A Public Crawl becomes a joinable scheduled activity only where it is separately made Active using the relevant functionality.

25. Active Crawls

25.1 An Active Crawl is a scheduled Crawl which other users may be able to join.

25.2 An Active Crawl may display information such as:

(a) the Crawl route;

(b) the Venues included;

(c) the date;

(d) the starting Venue;

(e) the meeting/start time;

(f) the creator's name and profile photograph; and

(g) the names and profile photographs of users who have joined.

25.3 By joining an Active public Crawl, you understand that other participants or users able to view that Crawl may be able to see that you intend to participate.

25.4 They may therefore be able to infer that you intend to be at the starting Venue at approximately the advertised meeting time.

25.5 GetTogether does not use Active Crawl functionality to show other participants:

(a) your live GPS position; or

(b) your live progression through the Crawl.

25.6 The Crawl creator may be able to:

(a) change the route;

(b) change the date;

(c) change the start time;

(d) change other Crawl details;

(e) remove a participant;

(f) cancel the Crawl; or

(g) end the Crawl.

25.7 Details may therefore change after you join.

25.8 GetTogether does not guarantee that you will receive a separate notification every time a creator changes an Active Crawl.

25.9 You should check the current Crawl details before travelling or participating.

25.10 The creator is not an employee, agent or representative of GetTogether merely because they created an Active Crawl.

25.11 GetTogether does not guarantee:

(a) that the creator will attend;

(b) that other participants will attend;

(c) that a Venue will be open;

(d) that entry will be available;

(e) that the planned route will be followed; or

(f) that a Crawl will be safe or suitable for you.

26. Crawl safety and behaviour

26.1 You are responsible for your own:

(a) safety;

(b) behaviour;

(c) travel arrangements;

(d) alcohol consumption;

(e) purchases;

(f) belongings; and

(g) decisions about whether to attend or continue a Crawl.

26.2 You must not use Crawls to organise or facilitate:

(a) unlawful activity;

(b) violence;

(c) harassment;

(d) discrimination;

(e) abuse;

(f) dangerous activity; or

(g) other conduct likely to cause material harm.

26.3 You should exercise appropriate caution when meeting people you do not know.

26.4 A Venue remains free to:

(a) refuse entry;

(b) refuse service;

(c) require proof of age;

(d) impose its own rules; or

(e) ask a participant to leave.

26.5 GetTogether may remove, disable or restrict a Crawl where we reasonably consider this necessary for:

(a) safety;

(b) legal compliance;

(c) abuse prevention; or

(d) enforcement of these Terms.

27. Commercial use of Crawls

27.1 Ordinary user Crawl functionality is intended primarily for personal and social use.

27.2 You must not, without GetTogether's prior written authorisation:

(a) charge another person to join a Crawl through GetTogether;

(b) sell tickets to a Crawl through GetTogether;

(c) represent that GetTogether endorses a paid Crawl;

(d) operate a commercial Crawl business using GetTogether functionality; or

(e) otherwise commercially exploit the Crawl feature.

27.3 GetTogether may separately authorise businesses, promoters, creators or other users to use Crawl functionality commercially under additional terms or arrangements.

28. Crawl deletion

28.1 Scheduled Crawls are not intended to operate as permanent historical records.

28.2 GetTogether currently deletes scheduled Crawls after their start time is more than seven days in the past.

28.3 This may include deletion of:

(a) the Crawl;

(b) its Venue list; and

(c) participant links associated with it.

28.4 Further details are set out in our Privacy Policy.

29. Promoted content

29.1 Venues and other eligible businesses may pay GetTogether for enhanced promotional placement.

29.2 Paid promotional content may appear in the promotional carousel on the GetTogether homepage.

29.3 Such content is identified using a label such as “Promoted”.

29.4 A Promoted placement does not mean that GetTogether:

(a) guarantees the Venue;

(b) endorses every claim made by it;

(c) guarantees a Deal or Event; or

(d) guarantees that the Venue is suitable for you.

29.5 Business Content displayed in a promotion remains the responsibility of the relevant business subject to GetTogether's own obligations.

30. User Content

30.1 You are responsible for User Content you create, upload or publish through GetTogether.

30.2 You must have the necessary rights and permissions to use that Content.

30.3 User Content must not:

(a) be unlawful;

(b) be fraudulent or deliberately misleading;

(c) be defamatory;

(d) threaten or harass another person;

(e) be discriminatory or hateful;

(f) be sexually explicit or otherwise inappropriate for GetTogether;

(g) infringe intellectual-property rights;

(h) infringe privacy or image rights;

(i) contain malicious software;

(j) encourage dangerous or unlawful conduct; or

(k) otherwise create material risk to users, Venues or GetTogether.

30.4 You retain ownership of rights you hold in your User Content.

30.5 By providing User Content, you give GetTogether a worldwide, non-exclusive, royalty-free licence to:

(a) host;

(b) store;

(c) reproduce;

(d) display;

(e) adapt where technically necessary;

(f) distribute within GetTogether; and

(g) use

that Content to operate, provide, secure, improve and, where the Content is public, promote GetTogether and the relevant public feature.

30.6 This licence lasts for as long as reasonably necessary for those purposes while the Content remains available through GetTogether.

30.7 If you delete relevant Content or your Account, our continuing handling of remaining copies is governed by the Privacy Policy, including reasonable legal, security and provider-backup retention.

30.8 We may remove, hide or restrict User Content where we reasonably believe it breaches these Terms or creates material:

(a) legal risk;

(b) safety risk;

(c) security risk; or

(d) harm to another person.

31. Acceptable use

31.1 You must use GetTogether lawfully and responsibly.

31.2 You must not:

(a) use the App if you are under 18;

(b) impersonate another person;

(c) harass, threaten or abuse anyone;

(d) use GetTogether for unlawful activity;

(e) misuse QR codes;

(f) manipulate Cards;

(g) fraudulently obtain Deals, stamps or rewards;

(h) deliberately exploit technical errors;

(i) access another user's Account or private information without permission;

(j) scrape or harvest App data without permission;

(k) introduce malware;

(l) interfere with App security;

(m) publish prohibited User Content;

(n) attempt to circumvent a suspension or restriction; or

(o) encourage another person to do any of those things.

32. Reporting

32.1 You may report Content, a Venue, user or other issue using available reporting functionality or by contacting:

contact@gettogether-app.com

32.2 You may report issues including:

(a) unlawful Content;

(b) misleading Venue information;

(c) unsafe or abusive Crawls;

(d) impersonation;

(e) intellectual-property infringement;

(f) inappropriate User Content;

(g) underage access; or

(h) suspected misuse of GetTogether.

32.3 We may investigate a report where we consider it appropriate.

32.4 We may ask for further information.

32.5 Where reasonably necessary, information relating to a complaint may be shared with a relevant Venue, user, service provider, adviser or authority, as explained in our Privacy Policy.

32.6 GetTogether is not required to act as an arbitrator in every dispute between a user and a Venue or between users.

33. Intellectual property

33.1 GetTogether's:

(a) software;

(b) name;

(c) logo;

(d) branding;

(e) design;

(f) database structure;

(g) systems; and

(h) other intellectual property

belong to GetTogether or our licensors.

33.2 These Terms do not transfer ownership of that intellectual property to you.

33.3 Venue names, trademarks, photographs, logos and Business Content may belong to the relevant Venue or another third party.

33.4 You must not use protected Content outside the functionality provided by GetTogether unless you have permission or the law otherwise permits it.

34. Intellectual-property complaints

34.1 If you believe Content on GetTogether infringes intellectual-property rights, contact:

contact@gettogether-app.com

34.2 Please provide enough information for us reasonably to understand:

(a) who you are;

(b) the right you claim;

(c) the Content concerned;

(d) where the Content appears; and

(e) why you believe it infringes your rights.

34.3 We may restrict Content while investigating.

34.4 We may restrict or suspend Accounts involved in repeated or serious infringement.

35. Venue safety, admission and services

35.1 Venues are responsible for their own:

(a) premises;

(b) personnel;

(c) safety procedures;

(d) accessibility;

(e) security;

(f) crowd management;

(g) food and drink;

(h) licensing compliance; and

(i) customer service.

35.2 GetTogether does not routinely inspect or supervise Venue premises merely because the Venue appears in the App.

35.3 Hospitality, nightlife and entertainment environments can involve risks including:

(a) crowds;

(b) alcohol;

(c) travel;

(d) loud music;

(e) behaviour by other people; and

(f) other ordinary risks associated with attending such environments.

35.4 You are responsible for making reasonable decisions concerning your own safety and belongings.

35.5 If you have:

(a) allergies;

(b) dietary requirements;

(c) accessibility requirements;

(d) health-related needs; or

(e) another important individual requirement,

you should check the relevant information directly with the Venue before relying upon it.

36. App availability and changes

36.1 We aim to provide GetTogether with reasonable care and skill.

36.2 We do not guarantee that the App will always be:

(a) uninterrupted;

(b) available;

(c) free from every bug; or

(d) compatible with every device indefinitely.

36.3 We may update, improve, replace, suspend or discontinue functionality.

36.4 Reasons may include:

(a) technical improvements;

(b) security;

(c) legal requirements;

(d) low usage;

(e) third-party service changes; or

(f) changes to GetTogether's product.

36.5 We will take reasonable care when making material changes and will not exclude any rights you have under applicable consumer law.

37. Free user service

37.1 GetTogether is currently free for ordinary users.

37.2 There is currently no paid GetTogether Premium subscription for ordinary users.

37.3 GetTogether Premium is currently a business/Venue service.

37.4 Third parties or Venues may still charge for:

(a) food;

(b) drinks;

(c) Event tickets;

(d) bookings;

(e) services; or

(f) other products

outside GetTogether.

37.5 If we introduce paid consumer functionality in future, we will provide applicable pricing and terms before you purchase it.

38. Our responsibility to you

38.1 Nothing in these Terms excludes or limits liability where doing so would be unlawful.

38.2 This includes liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; and

(c) your statutory consumer rights.

38.3 We are responsible for foreseeable loss or damage caused by our breach of these Terms or failure to use reasonable care and skill.

38.4 Loss is foreseeable where it was obvious that it might happen or where both you and we knew that it might happen when the relevant contract arose.

38.5 Subject to our obligations under applicable law, GetTogether is not responsible for loss caused by matters outside our reasonable control or by independent persons for whom we are not legally responsible.

38.6 This may include issues arising from:

(a) inaccurate Venue-supplied information;

(b) Venue refusal to honour a Deal or reward;

(c) Event cancellation or postponement;

(d) Venue admission decisions;

(e) Venue staff conduct;

(f) third-party ticketing;

(g) external bookings;

(h) independent websites;

(i) third-party map or payment systems;

(j) another user's conduct; or

(k) changes made by the creator of a Crawl.

38.7 Nothing in clause 38.6 excuses GetTogether from liability where the relevant loss was caused by our own breach of these Terms or failure to use reasonable care and skill.

38.8 GetTogether is provided to ordinary users for personal and private use.

38.9 If you use ordinary user functionality for an unauthorised commercial purpose, we are not responsible for business losses resulting from that unauthorised use.

39. Consumer rights

39.1 Nothing in these Terms reduces any mandatory rights you have under consumer law.

39.2 In particular, where GetTogether provides a service or digital functionality to you which is subject to applicable consumer legislation, those statutory protections continue to apply.

39.3 A contractual term which cannot lawfully exclude or restrict a consumer right will not do so.

40. Suspension and Account restrictions

40.1 We may restrict or suspend an Account or particular functionality where we reasonably believe that:

(a) these Terms have been breached;

(b) the user is under 18;

(c) Cards, Deals or rewards are being misused;

(d) fraudulent or dishonest activity is occurring;

(e) User Content is unlawful or seriously inappropriate;

(f) another user's safety may be at risk;

(g) the Account has been compromised;

(h) GetTogether systems are being attacked or misused;

(i) we are required to act by law or a competent authority; or

(j) restriction is otherwise reasonably necessary to protect GetTogether, users or Venues.

40.2 Where appropriate and reasonably practicable, we may:

(a) warn you;

(b) request information; or

(c) give you an opportunity to resolve an issue

before permanently terminating your Account.

40.3 We may act immediately where the circumstances reasonably require it, including serious:

(a) safety risks;

(b) security risks;

(c) fraud;

(d) unlawful Content; or

(e) attempts to circumvent age restrictions.

40.4 Where we exercise a suspension right reasonably and in good faith based on the information available to us at the time, the suspension does not become improper merely because later information shows that no further action is required.

40.5 Your statutory consumer rights remain unaffected.

41. Deleting your Account

41.1 You may stop using GetTogether at any time.

41.2 You may delete your Account using the available Account functionality.

41.3 When you delete your Account, information associated with it is handled in accordance with our Privacy Policy.

41.4 This currently includes deletion from the active system of information such as:

(a) your public Community profile;

(b) public wishlists;

(c) private wishlists;

(d) Visited Venue information;

(e) private ratings and notes;

(f) Crawls you created;

(g) participation links to Crawls;

(h) Card memberships; and

(i) relevant Stamp Card information.

41.5 Where another user's saved item merely references Content belonging to your Account, that reference may cease to display when the source Content is deleted.

41.6 Certain limited records may remain temporarily or for longer where reasonably necessary for legal, security, complaint, technical or other purposes explained in our Privacy Policy.

42. Changes to these Terms

42.1 We may update these Terms from time to time.

42.2 Changes may be required because of:

(a) new features;

(b) product changes;

(c) legal requirements;

(d) changes in technology;

(e) security requirements; or

(f) improvements to clarity.

42.3 Where changes are material, we will take reasonable steps to bring them to your attention.

42.4 This may include:

(a) an in-App notice;

(b) email;

(c) push notification; or

(d) asking you to accept revised Terms.

42.5 We will not use this section to deprive you retrospectively of mandatory consumer rights.

42.6 If you do not agree to revised Terms, you may stop using GetTogether and delete your Account.

43. Transfer of our rights

43.1 We may transfer our rights and obligations under these Terms to another organisation, for example as part of:

(a) a restructuring;

(b) sale;

(c) acquisition; or

(d) transfer of the GetTogether business.

43.2 We will take reasonable steps to ensure that such a transfer does not reduce mandatory consumer rights.

43.3 You may not transfer your Account to another person without our permission.

44. No waiver

44.1 If we delay enforcing a provision of these Terms, that does not necessarily mean we have waived it.

44.2 A failure to act on one occasion does not prevent us acting in relation to a later breach.

45. Severability

45.1 Each provision of these Terms operates separately.

45.2 If a court or competent authority decides that a provision is unlawful or unenforceable, the remaining provisions continue to apply.

46. No partnership or agency

46.1 Nothing about ordinary use of GetTogether makes you:

(a) our employee;

(b) our agent;

(c) our partner; or

(d) our representative.

46.2 Creating or running a Crawl does not make you an organiser acting for GetTogether.

47. Third-party rights

47.1 Except where these Terms expressly provide otherwise, a person who is not a party to these Terms does not have a right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.

47.2 This does not affect any separate rights belonging to Apple, Google or another App Store provider under their own applicable agreements.

48. Governing law and courts

48.1 These Terms are governed by the laws of England and Wales.

48.2 If you live in England or Wales, you can bring legal proceedings in the courts of England and Wales.

48.3 If you live elsewhere in the United Kingdom, you may also have the right to bring proceedings in the courts where you live.

48.4 If you live outside the United Kingdom, mandatory consumer protections and jurisdiction rules applicable where you live may also apply.

49. Complaints and contact

49.1 If you have a complaint concerning GetTogether or the App, please contact:

contact@gettogether-app.com

49.2 If your issue concerns a Venue's:

(a) customer service;

(b) admission decision;

(c) food or drink;

(d) Event;

(e) ticket;

(f) booking;

(g) Deal;

(h) Card;

(i) reward; or

(j) staff,

you should ordinarily contact the relevant Venue or external provider first.

49.3 GetTogether may assist where appropriate but is not required to determine every dispute between a user and a Venue.

50. Contact details

GetTogether Limited
167–169 Great Portland Street
London
England
W1W 5PF
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

GetTogether Venue Terms and Conditions

Effective date: 11 October 2026
Last updated: 11 October 2026

These Venue Terms and Conditions apply to venues and other business users that use GetTogether to create, claim, manage, edit, promote or publish Venue Pages, Events, Deals, Membership Cards, Loyalty Cards, Stamp Cards, notifications, menus, offers, promotions or other business content.

Please read these Terms carefully before creating or using a Venue Account or purchasing a GetTogether business subscription.

By creating or using a Venue Account, purchasing or using a GetTogether business subscription, or otherwise using business functionality within GetTogether, you agree to these Terms.

1. Who we are

1.1 GetTogether is operated by GetTogether Limited, a company registered in England and Wales.

1.2 Our registered office is:

167–169 Great Portland Street
London
England
W1W 5PF

1.3 In these Terms, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

1.4 You can contact us at contact@gettogether-app.com.

2. What these Terms cover

2.1 These Terms govern your access to and use of:

(a) the GetTogether mobile application;

(b) related website pages;

(c) Venue management functionality;

(d) Membership, Loyalty, Stamp Card, notification and promotional functionality;

(e) GetTogether Premium and other business subscription services; and

(f) any other related business functionality or services made available by GetTogether from time to time,

together referred to as the “Platform”.

2.2 These Terms apply to any Venue, company, partnership, sole trader, organisation, promoter, event organiser or other person using the Platform for business or commercial purposes.

2.3 If you use GetTogether both on behalf of a Venue or business and personally as an ordinary GetTogether user, these Terms apply to your business use and the GetTogether User Terms and Conditions apply to your personal use.

2.4 Our Privacy Policy and any additional policies, notices, order forms, subscription information or feature-specific terms presented through the Platform also apply where relevant.

3. Key definitions

In these Terms:

“Bespoke Agreement” means any written order form, commercial agreement, addendum, side agreement or other written arrangement entered into between GetTogether and a Venue which expressly varies or supplements these Terms.

“Business Content” means any text, images, photographs, logos, card names, card images, menus, descriptions, links, Venue information, Event information, Deal information, offers, promotions, notifications or other material uploaded, created, supplied, edited or published by or on behalf of a Venue through the Platform.

“Card” means a Membership Card, Loyalty Card or Stamp Card.

“Customer” means an ordinary GetTogether user who views, follows or interacts with a Venue or its Business Content, or who applies for or joins a Card.

“Customer Data” means personal data relating to a Customer which is made available to, visible to or otherwise processed by a Venue through the Platform.

“Deal” means an offer, discount, promotion or other benefit made available by a Venue.

“Event” means an event displayed through the Platform.

“Loyalty Card” means a Venue membership feature which includes the functionality of a Membership Card together with one or more Deals or benefits made available to Loyalty Card members.

“Membership Card” means a Venue membership feature through which a Customer may become a member of a Venue. A Membership Card does not itself provide a discount, Deal or reward.

“Platform Records” means records generated or retained through operation of the Platform, including records of membership applications, approvals, membership status, notification activity, stamps, redemptions, account activity, acceptance of these Terms, subscriptions, payments and related operational records.

“Promoted Placement” means any paid placement, featured listing, boost or other promotion made available by GetTogether within the Platform.

“Stamp Card” means a Venue reward feature through which Customers may collect stamps for qualifying activity and become eligible for a reward once the relevant requirements are met.

“Venue” means a pub, bar, club, restaurant, music venue, entertainment venue or other hospitality or leisure business listed on or using the Platform.

“Venue Account” means an Account through which an authorised person accesses business functionality relating to a Venue.

“Venue Page” means the listing on the Platform relating to a Venue.

4. Authority and eligibility

4.1 You must be at least 18 years old to use a Venue Account.

4.2 You must have authority to act for the Venue or business you represent.

4.3 By accepting these Terms, you confirm that:

(a) you have authority to bind the relevant Venue or business;

(b) the information you provide to GetTogether is accurate, complete and not misleading;

(c) the Venue has all licences, permissions and approvals required by law to operate its business; and

(d) you will notify GetTogether promptly if your authority to represent the Venue changes.

4.4 We may carry out such checks as we reasonably consider appropriate before or after giving a person access to Venue functionality.

4.5 We may request evidence of:

(a) identity;

(b) authority to represent the Venue;

(c) ownership or management of the Venue;

(d) licensing status; or

(e) other information reasonably necessary to verify entitlement to use Venue functionality.

4.6 GetTogether does not guarantee that every person who accesses or manages Venue functionality has been independently verified by us.

4.7 We may refuse, suspend, restrict or withdraw access where we reasonably suspect that a person is not authorised to act for the relevant Venue.

4.8 If any person believes a Venue Page is being operated or managed without proper authority, they may use available reporting functionality or contact contact@gettogether-app.com.

5. Venue Accounts and staff access

5.1 Access to business functionality is linked to an authorised GetTogether Account and the relevant Venue.

5.2 Depending on the arrangements in place, a Venue may:

(a) permit authorised members of staff to use a shared Venue Account and shared credentials; or

(b) have more than one separately registered and authorised Account linked to the same Venue.

5.3 Where separate Accounts are used, each Account holder must independently satisfy any applicable access, authorisation and subscription requirements.

5.4 The Venue is responsible for ensuring that only genuinely authorised owners, managers, staff, contractors or representatives are permitted to use its Venue functionality.

5.5 Where a Venue permits credentials to be shared, the Venue is responsible for all activity carried out using those shared credentials.

5.6 Where separate authorised Accounts are used:

(a) each Account holder is responsible for securing their own credentials; and

(b) the Venue remains responsible for taking reasonable steps to ensure that people acting on its behalf remain authorised.

5.7 A Venue must:

(a) keep login credentials secure and confidential;

(b) restrict credentials to people who genuinely need access;

(c) regularly review who remains authorised to manage the Venue;

(d) take appropriate steps when a member of staff leaves or no longer requires access;

(e) promptly change shared credentials where a former or unauthorised person may still know them;

(f) promptly change credentials where there is actual or suspected compromise;

(g) take reasonable confidentiality and security precautions;

(h) use multi-factor authentication where GetTogether makes that functionality available and reasonably requires it; and

(i) notify GetTogether without undue delay of actual or suspected unauthorised access.

5.8 Where GetTogether provides functionality through a shared Account, Platform Records may not identify which individual member of Venue staff carried out a particular action.

5.9 Where separate Accounts are used, technical records may identify the particular Account, but GetTogether does not guarantee that such records establish which natural person physically carried out an action.

5.10 GetTogether is not responsible for internal disputes concerning who a Venue has authorised to access or manage its business functionality.

6. GetTogether's role

6.1 GetTogether provides a technology, hospitality-discovery and promotional platform.

6.2 Unless expressly agreed otherwise in writing, GetTogether does not:

(a) own, operate or manage a Venue;

(b) employ or supervise Venue staff;

(c) organise or operate Events created by Venues;

(d) provide food, drink, entertainment or other Venue services;

(e) guarantee any Deal, Card, reward or promotion;

(f) decide whether a Customer should be admitted to, served by or removed from a Venue;

(g) sell tickets on behalf of Venues;

(h) act as the Venue's agent;

(i) form part of the contract between a Venue and its Customers; or

(j) guarantee any particular number of views, Customers, members, visits, redemptions, sales, revenue or other commercial result.

6.3 The Venue remains responsible for its:

(a) business;

(b) premises;

(c) personnel;

(d) Customers;

(e) Business Content;

(f) Cards;

(g) Deals;

(h) notifications;

(i) Events;

(j) promotions; and

(k) compliance with applicable law.

7. Venue Pages and Business Content

7.1 GetTogether may display Venue Pages for hospitality businesses.

7.2 Some Venue Pages may initially contain information obtained from public sources or otherwise created by GetTogether before a Venue manages the Page itself.

7.3 A Venue may be permitted to claim or manage a Venue Page where GetTogether is satisfied that it is authorised to do so.

7.4 Once you manage or supply information for a Venue Page, you are responsible for ensuring that Business Content provided by or on behalf of the Venue is accurate, lawful, current and not misleading.

7.5 This responsibility includes:

(a) opening hours;

(b) addresses;

(c) contact information;

(d) photographs;

(e) logos and branding;

(f) Card names, logos and images;

(g) descriptions;

(h) accessibility information;

(i) Venue features;

(j) menus;

(k) drinks information;

(l) prices;

(m) Events;

(n) Deals;

(o) rewards;

(p) booking or ticket links;

(q) social-media links; and

(r) conditions, exclusions, expiry dates and eligibility requirements.

7.6 Business Content must not:

(a) be unlawful;

(b) be false or materially misleading;

(c) be defamatory;

(d) be threatening, abusive, discriminatory, obscene or offensive;

(e) infringe intellectual-property, privacy, publicity, image or other rights;

(f) misrepresent the Venue, GetTogether or another person;

(g) contain malware or harmful material; or

(h) otherwise create unreasonable legal, security, safety or reputational risk.

7.7 The Venue warrants that it owns or has obtained all rights, licences, permissions and consents necessary to provide its Business Content and permit its use through the Platform.

7.8 GetTogether does not independently approve, verify or accept responsibility for Business Content merely because it is permitted to appear on the Platform.

7.9 You must promptly correct or remove Business Content which becomes inaccurate, expired, unavailable, unlawful or misleading.

7.10 GetTogether may edit, hide, restrict, suspend or remove Business Content where we reasonably believe it breaches these Terms or creates material risk.

8. Events, booking links and external services

8.1 Venues may create or manage Events through the Platform.

8.2 The Venue is responsible for ensuring that its Event information is accurate and that Events are lawfully organised and advertised.

8.3 The Platform may permit a Venue to provide links to:

(a) external ticketing providers;

(b) booking services;

(c) Venue websites;

(d) social-media pages; or

(e) other third-party websites or services.

8.4 The Venue is responsible for ensuring that each external link it supplies:

(a) is accurate;

(b) is relevant;

(c) directs Customers to the intended destination;

(d) is lawful; and

(e) is not known or reasonably suspected by the Venue to be unsafe or compromised.

8.5 The Venue must promptly remove or update a link which it knows or ought reasonably to know is:

(a) incorrect;

(b) broken;

(c) misleading;

(d) fraudulent;

(e) compromised;

(f) malicious; or

(g) otherwise inappropriate.

8.6 Tickets are not currently sold directly through GetTogether.

8.7 Any external ticket purchase, booking, payment or other transaction takes place between the Customer and the relevant Venue, organiser, ticket provider, booking provider or other third party.

8.8 GetTogether does not control and is not responsible for the:

(a) content;

(b) security;

(c) availability;

(d) privacy practices;

(e) products;

(f) services;

(g) transactions; or

(h) acts or omissions

of external websites or third-party services accessed through Venue-supplied links.

8.9 Subject to section 39 and to the extent permitted by law, GetTogether is not liable for loss, damage, fraud, malware, failed bookings, payment issues, data loss or other harm arising from a Customer's access to or use of an external service supplied or linked by a Venue.

8.10 The Venue is responsible for claims or complaints arising from a link supplied by it to the extent caused by the Venue's:

(a) breach of these Terms;

(b) negligence;

(c) unlawful conduct; or

(d) provision of inaccurate, misleading or unsafe information.

8.11 The Venue is responsible for ticket availability, prices, fees, refunds, cancellations, postponements, entry requirements and customer service relating to Events it operates.

8.12 You must not represent that GetTogether sells, guarantees, organises or is responsible for an external ticket or service unless GetTogether expressly agrees otherwise in writing.

9. Deals, offers and promotions

9.1 You may create and publish Deals and other promotions where Platform functionality permits.

9.2 You are responsible for clearly stating all material conditions, including:

(a) eligibility;

(b) expiry;

(c) availability limits;

(d) time restrictions;

(e) exclusions;

(f) minimum spend;

(g) age requirements;

(h) student requirements; and

(i) any other material limitation.

9.3 You must honour valid Deals in accordance with their published terms, subject to applicable law.

9.4 You are responsible for ensuring that alcohol-related Deals and promotions comply with applicable licensing, advertising, consumer-protection and responsible-alcohol-promotion requirements.

9.5 GetTogether does not guarantee that any Deal or promotion will generate a particular commercial result.

10. Membership Cards

10.1 Where enabled, a Venue may create and operate a Membership Card.

10.2 A Membership Card allows a Customer to apply to become a member of the Venue.

10.3 A Membership Card does not itself provide a Deal, discount or reward.

10.4 A Venue may provide a QR code, code or other joining mechanism.

10.5 The Customer must use the relevant mechanism through their own GetTogether Account to submit a membership application.

10.6 A Venue cannot directly add a Customer as a member without the Customer first using the relevant joining process.

10.7 The Venue may accept or reject an application, subject to applicable law.

10.8 Membership decisions must be made on lawful grounds.

10.9 The Venue must not unlawfully discriminate when:

(a) accepting applications;

(b) rejecting applications;

(c) removing members;

(d) setting membership conditions; or

(e) providing membership-related benefits.

10.10 A Venue is not required by these Terms to provide a Customer with a reason for accepting, rejecting or subsequently ending their membership unless applicable law requires otherwise.

10.11 Any name, logo, image, description or other material used in connection with a Membership Card constitutes Business Content and is subject to section 7.

11. Loyalty Cards

11.1 A Loyalty Card operates as a Venue membership feature and provides one or more Deals or benefits.

11.2 A Loyalty Card will ordinarily include a standard Deal or benefit available to Loyalty Card members in accordance with the terms stated by the Venue.

11.3 Where Platform functionality permits, a Venue may additionally offer enhanced or discretionary Deals to particular Customers, including frequent or returning Customers.

11.4 The Venue is solely responsible for:

(a) defining each Deal;

(b) setting its terms;

(c) communicating its terms accurately;

(d) determining lawful eligibility criteria;

(e) honouring the Deal; and

(f) complying with consumer, licensing, advertising, equality and other applicable law.

11.5 A Venue must not use unlawful discriminatory criteria when determining whether a Customer receives an enhanced or discretionary Deal.

11.6 A discretionary Deal offered to one Customer does not create an entitlement for every Loyalty Card member to receive the same Deal.

11.7 Subject to applicable law and any terms already communicated to Customers, the Venue may amend a Loyalty Card Deal.

11.8 Where a Deal is changed, the Venue is responsible for ensuring that the updated terms displayed through the Platform are accurate and not misleading.

11.9 Any name, logo, image, description or other material used in connection with a Loyalty Card constitutes Business Content and is subject to section 7.

12. Stamp Cards

12.1 Where enabled, a Venue may create and operate a Stamp Card.

12.2 The Venue is responsible for defining:

(a) the qualifying activity or purchase;

(b) the number of stamps required;

(c) the reward;

(d) expiry dates;

(e) exclusions;

(f) additional conditions; and

(g) other eligibility requirements.

12.3 The Venue and its authorised personnel are responsible for applying stamps correctly.

12.4 Stamp activity may be recorded through the Platform so that the Venue and Customer can administer and verify the Stamp Card.

12.5 Venue-accessible Stamp Card records may include:

(a) the Customer's name;

(b) the Customer's profile photograph;

(c) stamp activity;

(d) dates and times of stamps;

(e) stamp progress;

(f) rewards earned; and

(g) reward-redemption activity.

12.6 Platform Records may identify the Account through which an activity occurred without necessarily establishing which individual member of Venue staff physically carried out that action.

12.7 A Venue must not:

(a) create false stamp activity;

(b) issue stamps contrary to its published rules;

(c) knowingly permit Customers to obtain stamps without satisfying the stated requirements;

(d) manipulate redemption records;

(e) improperly remove legitimate activity;

(f) use stamp or redemption information for purposes unrelated to the Card;

(g) use stamp or redemption information to track, reconstruct, profile or monitor a Customer's visits, movements, habits or attendance for an unrelated purpose;

(h) access Customer activity out of personal curiosity; or

(i) otherwise misuse the Stamp Card system or associated Customer Data.

12.8 Any name, logo, image, description or other material used in connection with a Stamp Card constitutes Business Content and is subject to section 7.

13. Card applications, membership and removal

13.1 A Customer becomes a Card member only after:

(a) the Customer uses the relevant joining mechanism; and

(b) the Venue accepts the application where approval is required.

13.2 A Venue may remove a Customer from a Card, subject to applicable law.

13.3 A Customer may leave a Card using available Platform functionality.

13.4 A Venue may end or delete a Card.

13.5 Where a Customer:

(a) leaves a Card;

(b) is removed by the Venue;

(c) deletes their GetTogether Account; or

(d) otherwise ceases to be a member in circumstances in which the Platform deletes the member record,

the Customer's active Card-member record is deleted.

13.6 The Venue will therefore no longer have access through that Card to a historical membership record merely showing that the Customer was previously a member.

13.7 Where the Card itself is deleted, associated member records may also be deleted in accordance with Platform functionality and GetTogether's retention arrangements.

13.8 The Venue must not obtain, retain, recreate or preserve Customer Data outside the Platform in order to circumvent:

(a) a Customer leaving;

(b) a Customer being removed;

(c) deletion of a Card;

(d) deletion of a Customer Account; or

(e) any other removal of access through the Platform.

13.9 The effect of Card termination on unused Deals, stamps, rewards or benefits is subject to:

(a) the published Card terms;

(b) applicable law; and

(c) any applicable Bespoke Agreement.

14. Venue notifications

14.1 Membership Cards and Loyalty Cards may allow Venues to send notifications to members.

14.2 Stamp Cards may also support Venue notifications where that functionality is enabled.

14.3 A Venue decides whether to send a Venue-created notification, when to send it and what it says.

14.4 GetTogether provides the technical functionality through which the notification is delivered.

14.5 When a Customer joins a relevant Card, notification functionality may be enabled for that Card, subject to:

(a) Platform functionality;

(b) the Customer's preferences; and

(c) applicable law.

14.6 Customers can use available Platform controls to switch off Venue notifications relating to an individual Card.

14.7 A Venue must not attempt to circumvent a Customer's notification preference.

14.8 Notifications may include:

(a) administrative information;

(b) membership information;

(c) Venue updates;

(d) Events;

(e) Deals;

(f) products;

(g) offers;

(h) promotions; and

(i) other lawful communications.

14.9 The Venue is responsible for the legality, accuracy, frequency and content of every Venue-created notification.

14.10 A Venue must not send a notification which:

(a) is unlawful;

(b) is misleading or fraudulent;

(c) is defamatory;

(d) is threatening, abusive or offensive;

(e) infringes another person's rights;

(f) encourages irresponsible or unlawful alcohol consumption;

(g) constitutes unlawful direct marketing;

(h) misrepresents GetTogether's involvement;

(i) falsely suggests GetTogether endorsement;

(j) contains malicious or inappropriate links;

(k) is sent at an excessive, unreasonable or oppressive frequency; or

(l) otherwise materially harms the Customer experience or brings GetTogether into disrepute.

14.11 Venues must use notification functionality reasonably.

14.12 GetTogether may introduce reasonable limits on the:

(a) frequency;

(b) volume;

(c) timing; or

(d) nature

of Venue notifications.

14.13 The technical ability to send a notification does not mean that GetTogether has confirmed that the Venue has every consent, permission or lawful basis required for that communication.

14.14 The Venue is responsible for determining whether a communication constitutes direct marketing and complying with applicable:

(a) data-protection law;

(b) electronic-communications law;

(c) advertising requirements; and

(d) marketing rules.

14.15 Venue notifications will identify or display the relevant Venue so Customers can understand which Venue the communication relates to.

14.16 A Venue must not assume that every Card member received, saw, opened or acted upon a notification.

14.17 GetTogether may retain notification records for purposes including:

(a) Platform operation;

(b) security;

(c) complaint handling;

(d) dispute resolution;

(e) moderation;

(f) legal compliance; and

(g) investigating suspected misuse.

14.18 GetTogether may restrict, rate-limit, suspend or withdraw notification functionality where we reasonably believe it:

(a) is being misused;

(b) is being used excessively;

(c) is generating material Customer complaints;

(d) is materially harming the Customer experience;

(e) creates legal or regulatory risk; or

(f) is otherwise used contrary to these Terms.

15. Customer Data available to Venues

15.1 Certain features make limited Customer Data available to a Venue so that the Venue can administer Cards and related functionality.

15.2 For a pending Card applicant, information visible to the Venue may include:

(a) the Customer's name; and

(b) the Customer's profile photograph.

15.3 Once a Customer becomes a member, the Venue may additionally see information necessary to administer the membership, including:

(a) membership status;

(b) date joined; and

(c) information associated with the particular Card or benefit.

15.4 For Stamp Cards, the Venue may additionally see relevant:

(a) stamp activity;

(b) dates and times associated with stamps;

(c) stamp progress; and

(d) reward-redemption information.

15.5 The exact categories of information available may develop over time.

15.6 Where GetTogether materially expands the categories of Customer Data made available to Venues, we will address the change through appropriate:

(a) Platform information;

(b) Privacy Policy updates;

(c) changes to these Terms where necessary; and

(d) notices or permissions required by law.

15.7 The fact that other personal information may exist elsewhere within GetTogether's systems does not give a Venue a right to access it.

15.8 In particular, a Venue must not assume that Card membership entitles it to obtain a Customer's:

(a) email address;

(b) telephone number;

(c) date of birth;

(d) precise location;

(e) private Visited Venue history;

(f) private ratings;

(g) private notes; or

(h) other private Account information

unless the Platform expressly makes that information available for a lawful purpose.

16. Venue obligations when using Customer Data

16.1 Customer Data made available through the Platform may only be used for lawful purposes genuinely connected with the relevant Venue relationship or Platform feature.

16.2 Permitted purposes may include:

(a) considering a Card application;

(b) administering a Card;

(c) maintaining membership status;

(d) providing Deals or rewards;

(e) recording and verifying stamps;

(f) verifying redemptions;

(g) preventing or investigating genuine fraud or misuse;

(h) resolving genuine disputes; and

(i) sending lawful communications through the Platform.

16.3 A Venue must not use Customer Data:

(a) for unrelated purposes;

(b) for personal purposes of Venue staff;

(c) to harass, intimidate or improperly monitor a Customer;

(d) to unlawfully discriminate against a Customer;

(e) to track, reconstruct or profile Customer attendance, visits, movements or habits for unrelated purposes;

(f) to find or contact Customers outside GetTogether merely because their information is visible through the Platform;

(g) to create external marketing lists;

(h) to sell, rent or trade Customer Data;

(i) to provide Customer Data to another Venue;

(j) to provide Customer Data to an unrelated third party;

(k) to combine Customer Data with external datasets without GetTogether's prior written permission and an appropriate lawful basis; or

(l) otherwise in a manner inconsistent with these Terms or applicable law.

16.4 Customer Data access must be restricted to personnel who genuinely require access for an authorised business purpose.

16.5 The Venue must ensure that Customer Data visible through the Platform remains within the Platform unless section 17 expressly permits otherwise.

17. Removing, copying or exporting Customer Data

17.1 Customer Data made available through GetTogether is made available for use within the Platform.

17.2 The Platform does not currently provide Venues with functionality to export member lists.

17.3 Except where required by law, a Venue must not remove Customer Data from the Platform or create an external copy without GetTogether's prior written permission.

17.4 This prohibition includes:

(a) screenshots;

(b) photographs;

(c) screen recordings;

(d) handwritten copies;

(e) transcription into spreadsheets, databases or CRM systems;

(f) copying and pasting;

(g) scraping;

(h) bulk extraction;

(i) automated extraction;

(j) downloading;

(k) creating external member lists; and

(l) any other method of preserving or reproducing Customer Data outside the Platform.

17.5 GetTogether may condition permission under clause 17.3 on the Venue demonstrating that:

(a) the proposed use is lawful;

(b) the Customer has been appropriately informed;

(c) an appropriate lawful basis exists;

(d) any Customer consent or permission required by law has been obtained;

(e) appropriate security measures will apply; and

(f) the proposed extraction is reasonably necessary.

17.6 A Customer's consent or permission does not by itself give the Venue a contractual right to extract Customer Data from the Platform without GetTogether's permission.

17.7 Where a Venue is required by law to retain or disclose particular Customer Data, it may do so only to the extent legally required and must ensure that any resulting copy is:

(a) lawful;

(b) secure;

(c) limited to what is necessary; and

(d) deleted when no longer required.

17.8 Once Customer Data has been removed, copied, recorded, extracted or otherwise reproduced outside the Platform by or on behalf of a Venue, the Venue is responsible for the:

(a) security;

(b) confidentiality;

(c) storage;

(d) use;

(e) disclosure;

(f) retention; and

(g) deletion

of that external copy.

17.9 Clause 17.8 applies whether the information was removed:

(a) with GetTogether's permission;

(b) because retention or disclosure was required by law; or

(c) in breach of these Terms.

17.10 If the removal, copying, extraction, storage, use, disclosure or retention of Customer Data by or on behalf of the Venue results in:

(a) unauthorised access;

(b) loss or disclosure of personal data;

(c) misuse;

(d) a personal-data breach;

(e) infringement of a Customer's rights;

(f) regulatory investigation or action;

(g) a Customer claim or complaint; or

(h) another breach of data-protection or privacy law,

the Venue is responsible to the extent that the incident results from the acts or omissions of the Venue, its staff, contractors, agents or systems.

17.11 Without prejudice to section 38, the Venue will indemnify GetTogether against losses, liabilities, claims, regulatory action, penalties, costs and reasonable legal expenses arising from an incident described in clause 17.10, except to the extent directly caused by GetTogether's own breach of applicable law or these Terms.

17.12 Permission from GetTogether to remove or copy Customer Data does not amount to a warranty that the Venue's subsequent processing is lawful and does not transfer responsibility for that processing to GetTogether.

18. Data-protection roles and Venue warranties

18.1 GetTogether processes personal data in accordance with its Privacy Policy and applicable law.

18.2 The legal role of GetTogether and a Venue depends on the nature and purpose of the particular processing activity.

18.3 Depending on the circumstances, GetTogether and a Venue may act:

(a) as separate controllers;

(b) as controller and processor; or

(c) in another relationship recognised by applicable data-protection law.

18.4 Nothing in these Terms is intended artificially to determine a party's legal status where applicable law determines otherwise.

18.5 Where applicable law requires additional controller-to-processor, controller-to-controller or other data-protection provisions, the parties agree to enter into or comply with any reasonable Data Processing Addendum or equivalent arrangement necessary for that purpose.

18.6 The Venue warrants throughout its use of the Platform that, to the extent applicable to its processing of personal data, it:

(a) has an appropriate lawful basis;

(b) has obtained all permissions and consents required by law;

(c) has paid the ICO data-protection fee or completed any registration required of it, where applicable and where it is not exempt;

(d) complies with applicable UK data-protection and privacy law;

(e) provides any privacy information it is legally required to provide;

(f) complies with applicable direct-marketing requirements;

(g) protects Customer Data appropriately;

(h) ensures its personnel use Customer Data lawfully; and

(i) does not instruct or encourage GetTogether to process personal information unlawfully.

18.7 If the Venue ceases to satisfy a requirement in clause 18.6 and that failure could affect Customer Data or use of the Platform, it must notify GetTogether promptly.

18.8 GetTogether may require reasonable evidence of compliance with this section.

19. Customer data-rights requests and complaints

19.1 If a Customer contacts a Venue with a request concerning personal information obtained through GetTogether, the Venue must handle the request lawfully.

19.2 This may include requests relating to:

(a) access;

(b) correction;

(c) deletion;

(d) restriction;

(e) objection;

(f) portability; or

(g) withdrawal of consent.

19.3 Where a request relates wholly or partly to information controlled or held through GetTogether's systems, the Venue must notify GetTogether promptly where reasonably necessary for the request to be handled correctly.

19.4 The Venue must reasonably cooperate with GetTogether in relation to:

(a) Customer rights requests;

(b) privacy complaints;

(c) ICO enquiries;

(d) regulatory investigations;

(e) legal proceedings; and

(f) other legitimate data-protection matters.

19.5 A Venue must not improperly alter, delete or conceal information in order to frustrate a Customer request, complaint, investigation or legal obligation.

20. Data security and staff responsibility

20.1 A Venue must use appropriate technical, organisational and confidentiality measures to prevent unauthorised access to Customer Data.

20.2 The Venue must ensure that anyone accessing Customer Data understands that the information is confidential and may only be used for authorised purposes.

20.3 The Venue is responsible for improper access, disclosure or misuse caused by a person accessing Customer Data through an Account authorised by or used for the Venue, except to the extent directly caused by GetTogether's breach of applicable law or these Terms.

20.4 If a person no longer requires access, the Venue must take reasonable steps promptly to prevent continued access.

20.5 Such steps may include:

(a) changing shared passwords;

(b) changing associated credentials;

(c) terminating saved sessions;

(d) recovering devices;

(e) informing other authorised personnel;

(f) asking GetTogether to remove or alter a linked Account where appropriate; and

(g) taking other reasonable confidentiality or security measures.

20.6 Venues must review the security of their credentials periodically and update credentials where reasonably appropriate having regard to:

(a) personnel changes;

(b) known security risks; and

(c) actual or suspected compromise.

20.7 A Venue must not knowingly permit a person to access Customer Data where it has reason to believe that person may misuse it.

21. Data incidents and breaches

21.1 A Venue must notify GetTogether without undue delay if it becomes aware of:

(a) unauthorised Venue Account access;

(b) loss or disclosure of Customer Data;

(c) improper staff access;

(d) misuse of Customer Data;

(e) compromised credentials; or

(f) another actual or suspected personal-data breach involving information obtained through the Platform.

21.2 The Venue must provide information reasonably available to it concerning:

(a) what happened;

(b) when it happened;

(c) what information was affected;

(d) approximately how many Customers may be affected;

(e) any person or organisation who may have received the information;

(f) steps taken to contain the incident;

(g) steps taken to prevent recurrence; and

(h) a responsible contact person.

21.3 The Venue must provide further updates where material information becomes available.

21.4 The Venue must reasonably cooperate with GetTogether in investigating, containing, documenting and responding to the incident.

21.5 A Venue must not make a statement on behalf of GetTogether or represent that GetTogether has accepted responsibility without our written permission.

21.6 Each party remains responsible for its own legal obligations concerning personal-data breaches.

22. Responsible communications and marketing

22.1 A Venue is responsible for ensuring that marketing and promotional communications sent through the Platform comply with applicable law.

22.2 A Venue must honour Customer notification and marketing preferences available through the Platform.

22.3 A Venue must not treat:

(a) membership of a Card;

(b) possession of a Customer's name or profile photograph; or

(c) the technical ability to send a notification

as automatically establishing that it has every consent, permission or lawful basis required for a particular marketing activity.

22.4 A Venue must comply with the frequency and Customer-experience requirements in section 14.

22.5 If GetTogether introduces additional communication controls, guidance or restrictions for:

(a) privacy;

(b) marketing compliance;

(c) Customer experience;

(d) safety; or

(e) legal reasons,

the Venue must comply with them.

23. Venue safety, licensing and insurance

23.1 The Venue is solely responsible for the safe and lawful operation of its business.

23.2 The Venue must comply with all applicable:

(a) laws;

(b) regulations;

(c) licence conditions;

(d) health-and-safety requirements;

(e) food-safety requirements;

(f) consumer-protection laws; and

(g) accessibility obligations.

23.3 The Venue is responsible for:

(a) age checks;

(b) admission and service decisions;

(c) responsible service of alcohol;

(d) Venue security;

(e) staff conduct;

(f) food safety;

(g) allergen information;

(h) accessibility; and

(i) the safety of Events, Deals, promotions and other activities it operates.

23.4 GetTogether does not inspect, supervise, operate or control a Venue's premises or personnel.

23.5 The Venue must maintain:

(a) any insurance required by law; and

(b) such other insurance as is reasonably appropriate having regard to the nature and scale of its business and activities.

24. Subscriptions and fees

24.1 Access to some or all business functionality may require a paid GetTogether subscription.

24.2 Available commercial arrangements may include:

(a) monthly subscriptions;

(b) annual subscriptions;

(c) fixed-term subscriptions;

(d) subscriptions billed by instalments; or

(e) another commercial arrangement agreed with GetTogether.

24.3 The applicable:

(a) price;

(b) billing frequency;

(c) minimum term;

(d) included functionality; and

(e) renewal or cancellation arrangement

will be communicated before the Venue enters into the relevant paid arrangement.

24.4 Fees are exclusive of VAT unless expressly stated otherwise.

24.5 Venue subscription payments may be processed by Stripe or another payment provider selected by GetTogether.

24.6 Where Stripe is used, payment-card details are provided directly to Stripe and are not received or stored by GetTogether.

24.7 Use of a third-party payment provider may also be subject to that provider's applicable terms and privacy information.

24.8 GetTogether may, at its discretion, offer a free trial or introductory arrangement.

24.9 A Venue has no automatic entitlement to a free trial.

24.10 The duration, scope and conditions of a trial will be those communicated when the trial is granted.

24.11 Unless expressly stated or agreed otherwise before the trial begins, a trial will not itself create an obligation to purchase a subsequent paid subscription.

25. Minimum terms and instalment billing

25.1 The frequency with which payments are collected does not necessarily determine the duration of the Venue's contractual commitment.

25.2 For example, GetTogether and a Venue may agree to a six-month minimum subscription which is billed in six monthly instalments.

25.3 Where a minimum term has been agreed, instalment billing is a method of payment and does not create a right to cancel the contractual commitment after each individual payment.

25.4 Unless the relevant agreement provides otherwise, fees falling due during an agreed minimum term remain payable notwithstanding an attempted early cancellation by the Venue.

25.5 Clause 25.4 does not affect any statutory or contractual right the Venue may have to terminate because of GetTogether's material breach.

25.6 Expiry, renewal and cancellation arrangements are governed by:

(a) the subscription terms presented at purchase; and

(b) any applicable Bespoke Agreement.

26. Bespoke Agreements, representations and order of precedence

26.1 GetTogether and a Venue may enter into a Bespoke Agreement concerning:

(a) pricing;

(b) subscription length;

(c) billing;

(d) functionality;

(e) promotions;

(f) trials;

(g) commercial commitments; or

(h) other agreed arrangements.

26.2 A Bespoke Agreement must be agreed in writing by an authorised representative of GetTogether.

26.3 A Bespoke Agreement may vary these Terms.

26.4 Unless a Bespoke Agreement expressly states that it replaces these Terms in full, these Terms continue to apply.

26.5 Special pricing, discounts, trials, minimum terms or other negotiated commercial arrangements do not alter other provisions of these Terms unless expressly stated.

26.6 If there is an inconsistency, the following order of precedence applies:

(a) the Bespoke Agreement, but only to the extent of the inconsistency;

(b) these Venue Terms and Conditions;

(c) applicable Platform policies or feature-specific rules; and

(d) explanatory guidance, FAQs or other non-contractual material.

26.7 An oral discussion, negotiation, sales conversation, demonstration, email, estimate, statement or representation made before or in connection with the Venue entering into the agreement is not contractually binding unless:

(a) expressly incorporated into these Terms; or

(b) subsequently recorded in a Bespoke Agreement or other written variation agreed by an authorised representative of GetTogether.

26.8 Each party acknowledges that, in entering into the agreement, it does not rely on a statement or representation which has not been incorporated in accordance with clause 26.7.

26.9 Nothing in this section excludes or limits liability for fraud or fraudulent misrepresentation.

27. Payment, due dates and overdue sums

27.1 The Venue must pay all fees when due using the agreed payment or invoicing arrangement.

27.2 Unless a Bespoke Agreement, invoice or subscription offer states otherwise, payment for each subscription period falls due on the first day of that subscription period.

27.3 For example, where a monthly subscription renews on the first day of a calendar month, payment falls due on that date.

27.4 A payment not received by the end of its due date is overdue from the following day.

27.5 Where recurring payment is used, the Venue is responsible for maintaining valid and sufficient payment information with the applicable payment provider.

27.6 Failure to make payment when due may result in suspension or restriction of Venue functionality.

27.7 Suspension for non-payment does not cancel:

(a) fees already due; or

(b) fees which remain contractually payable during an agreed minimum term.

27.8 Without prejudice to any statutory right to:

(a) interest;

(b) fixed compensation; or

(c) recovery costs,

the Venue is responsible, to the extent legally recoverable, for reasonable and proportionate costs incurred by GetTogether in recovering overdue sums.

27.9 Such costs may include reasonable:

(a) debt-recovery costs;

(b) legal fees;

(c) court fees;

(d) enforcement fees;

(e) counsel's fees where reasonably incurred; and

(f) other professional costs and disbursements.

27.10 Nothing in these Terms limits any right GetTogether may have under legislation concerning late payment of commercial debts.

27.11 Any recovery of legal costs remains subject to applicable law, court rules and any discretion exercised by a court.

28. Platform Records and evidence

28.1 GetTogether may generate and retain reasonable Platform Records arising from operation of the Platform.

28.2 Platform Records may include records relating to:

(a) Account access;

(b) acceptance of these Terms;

(c) membership applications;

(d) membership approvals and removals;

(e) dates of membership;

(f) notifications;

(g) stamps;

(h) redemptions;

(i) Deals;

(j) Platform activity;

(k) subscriptions;

(l) payments;

(m) complaints;

(n) security events; and

(o) other relevant operational activity.

28.3 GetTogether may retain and use Platform Records where reasonably necessary for:

(a) operating the Platform;

(b) security;

(c) fraud prevention;

(d) evidencing transactions or agreements;

(e) resolving disputes;

(f) enforcing these Terms;

(g) responding to complaints;

(h) legal compliance; and

(i) establishing or defending legal claims.

28.4 Platform Records are subject to applicable data-protection law and GetTogether's Privacy Policy and retention arrangements.

29. Promoted Placements and insights

29.1 GetTogether may allow Venues to purchase Promoted Placements for:

(a) Venue Pages;

(b) Events;

(c) Deals; or

(d) other eligible Business Content.

29.2 Promoted Placements may include enhanced visibility on:

(a) the Platform homepage; or

(b) another promotional area made available by GetTogether from time to time.

29.3 GetTogether may identify paid promotional content to Customers using labels such as “Promoted” or another appropriate advertising identifier.

29.4 Unless GetTogether expressly agrees otherwise, the full price of a Promoted Placement must be paid before the promotion goes live.

29.5 Payment does not guarantee that GetTogether will accept or continue displaying proposed promotional material.

29.6 All promoted material remains Business Content and must comply with these Terms.

29.7 Promoted material must not be:

(a) unlawful;

(b) false;

(c) misleading;

(d) defamatory;

(e) offensive;

(f) discriminatory;

(g) infringing;

(h) unsafe;

(i) inappropriate; or

(j) likely to mislead Customers about the nature, availability or conditions of the Venue, Event, Deal or promotion.

29.8 GetTogether may reject, delay, remove or suspend promoted material where we reasonably believe it:

(a) breaches these Terms; or

(b) creates legal, regulatory, reputational, safety or Customer-experience risk.

29.9 Where a Promoted Placement is rejected, removed or suspended because the Venue or promoted material is clearly or materially in breach of these Terms, the Venue is not entitled to a refund, credit or compensation in respect of that Promoted Placement, except where required by law.

29.10 Where a Promoted Placement is removed or discontinued because of a breach which GetTogether reasonably considers to be minor, technical, inadvertent or capable of prompt correction, GetTogether may, at its discretion:

(a) permit the Venue to correct the material;

(b) provide replacement promotional time;

(c) provide Account credit; and/or

(d) provide a refund calculated on a pro-rata basis by reference to the unused portion of the Promoted Placement.

29.11 The Venue has no automatic entitlement to a remedy under clause 29.10.

29.12 When deciding whether a refund, credit or replacement placement is appropriate, GetTogether may consider:

(a) the seriousness of the issue;

(b) whether it was deliberate or repeated;

(c) the portion of the placement already delivered;

(d) costs already incurred by GetTogether;

(e) whether the Venue acted promptly to correct the issue; and

(f) any legal, regulatory, reputational or Customer impact.

29.13 Where GetTogether cancels or materially shortens a paid Promoted Placement for reasons unrelated to a breach, act or omission of the Venue, GetTogether will ordinarily offer, at its option:

(a) a replacement placement of reasonably equivalent value;

(b) Account credit representing the unused portion; or

(c) a pro-rata refund representing the unused portion.

29.14 Except where required by law or expressly agreed otherwise, a refund under this section relates only to the unused portion of the Promoted Placement and does not include compensation for alleged:

(a) lost profit;

(b) lost revenue;

(c) lost opportunity;

(d) goodwill; or

(e) anticipated business.

29.15 GetTogether may provide analytics or insights concerning:

(a) Venue Pages;

(b) Events;

(c) Deals;

(d) Cards;

(e) promotions; or

(f) other Platform functionality.

29.16 Analytics may include aggregate views, clicks, interactions, redemptions or other activity.

29.17 Analytics are provided for general information only.

29.18 GetTogether does not guarantee that analytics will be:

(a) uninterrupted;

(b) error-free;

(c) complete;

(d) real-time; or

(e) suitable for accounting or formal business purposes.

29.19 A Promoted Placement does not guarantee any particular number of:

(a) impressions;

(b) Customers;

(c) members;

(d) redemptions;

(e) sales; or

(f) other commercial results.

30. Acceptable use

30.1 A Venue must not misuse the Platform.

30.2 In particular, a Venue must not:

(a) attempt unauthorised access to systems or data;

(b) introduce malware or harmful code;

(c) scrape or harvest Platform data;

(d) manipulate activity or analytics;

(e) create false membership records;

(f) create false stamp activity;

(g) create false redemption records;

(h) impersonate another Venue or business;

(i) use another person's Account without authority;

(j) misuse Customer Data;

(k) publish unlawful or misleading Business Content;

(l) interfere with Platform security or operation; or

(m) use the Platform in a manner likely to expose Customers, GetTogether or third parties to material harm or legal risk.

31. Intellectual property and Business Content

31.1 You retain ownership of intellectual-property rights you hold in your Business Content.

31.2 By providing Business Content to GetTogether, you grant GetTogether a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to:

(a) host;

(b) store;

(c) reproduce;

(d) display;

(e) distribute;

(f) adapt; and

(g) use

that Business Content for the purposes described in clause 31.3.

31.3 The licence in clause 31.2 may be used for:

(a) operating the Platform;

(b) displaying your Venue and its content;

(c) promoting your Venue within GetTogether;

(d) marketing GetTogether and its services; and

(e) developing and improving the Platform.

31.4 You warrant that you have all rights, licences, permissions and consents necessary to:

(a) provide the Business Content; and

(b) grant the licence in clause 31.2.

31.5 The Venue will indemnify GetTogether on demand against losses, liabilities, damages, settlements, awards, claims, costs and expenses suffered or incurred by GetTogether arising from an allegation or claim that Business Content supplied by or on behalf of the Venue:

(a) infringes intellectual-property rights;

(b) infringes image, privacy or publicity rights;

(c) is defamatory;

(d) is unlawful; or

(e) otherwise infringes another person's rights.

31.6 The indemnity includes reasonable:

(a) legal fees;

(b) counsel's fees;

(c) expert fees;

(d) court fees; and

(e) other professional costs and disbursements

incurred in investigating, responding to, defending or settling the claim.

31.7 GetTogether may issue more than one demand under the indemnity as costs, liabilities, damages or invoices are incurred.

31.8 Unless GetTogether agrees otherwise, amounts properly due under this section must be paid within 14 days of written demand.

31.9 GetTogether will have control over the conduct, defence and settlement of a claim to which this section applies.

31.10 GetTogether may consult the Venue where reasonably practicable but does not require the Venue's consent before:

(a) instructing legal representatives;

(b) determining litigation strategy; or

(c) entering into a reasonable settlement,

provided GetTogether acts reasonably in the circumstances.

31.11 Where GetTogether reasonably considers settlement appropriate, it may recover from the Venue the settlement amount and associated reasonable costs to the extent the claim arose from Business Content supplied by or on behalf of the Venue.

31.12 GetTogether will use reasonable efforts to mitigate losses recoverable under this section but does not guarantee that loss, cost, damage or liability can be avoided or reduced.

31.13 This section is without prejudice to section 38.

32. Confidentiality

32.1 Each party must keep the other party's confidential, non-public business information confidential.

32.2 This obligation does not apply to information which:

(a) is lawfully public;

(b) was already lawfully known;

(c) is independently developed;

(d) is lawfully obtained from another source; or

(e) must be disclosed by law.

32.3 Customer Data is subject to the additional requirements of these Terms and applicable data-protection law.

33. Investigation and compliance

33.1 GetTogether may investigate suspected:

(a) misuse of Customer Data;

(b) unauthorised Account access;

(c) security incidents;

(d) unlawful or excessive notifications;

(e) fraudulent Card activity;

(f) misleading Business Content;

(g) misuse of Deals or rewards;

(h) breach of these Terms; or

(i) other conduct creating material legal, safety, operational or security concerns.

33.2 Where reasonably necessary, GetTogether may require the Venue to provide information including:

(a) who was authorised to access the relevant Venue functionality;

(b) when relevant access occurred;

(c) what action was taken;

(d) whether Customer Data was copied outside the Platform;

(e) whether credentials were shared;

(f) what steps were taken following an incident; and

(g) other information reasonably relevant to the investigation.

33.3 The Venue must reasonably cooperate.

33.4 GetTogether may require reasonable evidence of compliance with these Terms.

34. Suspension

34.1 GetTogether may suspend, restrict or remove access to all or part of the Platform where we reasonably believe that:

(a) these Terms have been breached;

(b) Venue functionality is being used without authority;

(c) Customer Data has been or may be misused;

(d) there is a security risk;

(e) unlawful or misleading Business Content has been published;

(f) notifications are being misused or used excessively;

(g) fraud or unlawful activity is occurring;

(h) Customer safety may be at risk;

(i) payment is overdue;

(j) the Venue refuses reasonably to cooperate with an investigation; or

(k) suspension is otherwise reasonably necessary to protect GetTogether, Customers or third parties.

34.2 GetTogether may temporarily restrict access to:

(a) Customer Data;

(b) notifications;

(c) promotions;

(d) Cards; or

(e) other functionality

while investigating suspected misconduct.

34.3 Suspension does not automatically terminate:

(a) these Terms;

(b) an agreed minimum subscription term; or

(c) outstanding payment obligations.

34.4 Where GetTogether exercises a suspension right in good faith and on reasonable grounds based on the information available to it at the time, GetTogether will not be liable merely because information subsequently becomes available indicating that suspension may not ultimately have been necessary.

34.5 Subject to section 39, GetTogether is not liable for loss of revenue, profit, business, opportunity, goodwill or other indirect or consequential loss resulting from a suspension carried out in accordance with clause 34.4.

35. Termination and cessation of Venue use

35.1 A Venue may stop using the Platform subject to:

(a) outstanding subscription commitments;

(b) agreed minimum terms;

(c) unpaid fees; and

(d) any applicable Bespoke Agreement.

35.2 GetTogether may terminate or permanently restrict Venue access where:

(a) the Venue materially breaches these Terms;

(b) the Venue repeatedly breaches these Terms;

(c) a remediable breach is not remedied after reasonable notice;

(d) continued use creates material legal, safety, security or regulatory risk;

(e) the Venue ceases trading;

(f) the Venue becomes insolvent;

(g) the user is no longer authorised to represent the relevant business; or

(h) termination is otherwise permitted under a Bespoke Agreement.

35.3 Where GetTogether exercises a termination right in good faith and on reasonable grounds based on the information available to it at the time, the decision will not become a breach of these Terms solely because facts subsequently emerge which might have led GetTogether to reach a different decision.

35.4 Subject to section 39 and to the extent permitted by law, GetTogether is not liable for loss of:

(a) revenue;

(b) profit;

(c) business;

(d) goodwill;

(e) opportunity;

(f) expected benefit; or

(g) other indirect or consequential loss

arising from suspension or termination undertaken in accordance with these Terms.

35.5 Nothing in clauses 34.4, 34.5, 35.3 or 35.4 excludes liability which cannot lawfully be excluded.

35.6 Termination does not affect rights or liabilities which accrued before termination.

35.7 Provisions which by their nature are intended to continue after termination will survive, including provisions relating to:

(a) Customer Data;

(b) confidentiality;

(c) intellectual property;

(d) Platform Records;

(e) outstanding payments;

(f) indemnities;

(g) liability; and

(h) governing law.

36. Cards and Customer Data when a Venue stops using GetTogether

36.1 Cancellation of a Venue subscription or cessation of use does not necessarily cause an existing Card to be automatically deleted where another properly authorised Account may continue to administer it.

36.2 Before permanently ceasing to use GetTogether, a Venue should:

(a) determine whether its existing Cards are to continue under another authorised Account;

(b) make any necessary arrangements for authorised management to continue; or

(c) end or delete Cards which will no longer be operated.

36.3 A Venue must not knowingly leave an active Card unmanaged where Customers may reasonably believe that the Card, Deal or reward remains operational.

36.4 Where GetTogether reasonably believes that a Card has become dormant, abandoned or unmanaged, we may:

(a) contact the Venue or a relevant authorised representative;

(b) suspend the Card;

(c) restrict Customer applications or activity;

(d) mark relevant functionality as unavailable;

(e) close or delete the Card; and/or

(f) delete or otherwise deal with associated member records in accordance with our Privacy Policy, applicable law and reasonable operational requirements.

36.5 GetTogether does not guarantee that dormant Cards will be identified or deleted immediately.

36.6 Once a Venue no longer has permission to access Customer Data through the Platform, it must not attempt improperly to:

(a) regain that access;

(b) recreate Customer Data;

(c) circumvent access controls; or

(d) retain external copies contrary to these Terms.

36.7 Any external copy of Customer Data lawfully retained by the Venue must be deleted when it is no longer legally necessary.

36.8 Retention or deletion of information within GetTogether's own systems is governed by:

(a) the GetTogether Privacy Policy;

(b) applicable law; and

(c) GetTogether's retention arrangements.

37. Warranties and disclaimers

37.1 The Platform is provided on an “as available” basis.

37.2 GetTogether does not guarantee:

(a) uninterrupted availability;

(b) that the Platform will always be free from bugs or errors;

(c) any particular level of Customer engagement;

(d) a minimum number of members;

(e) any particular search position or visibility;

(f) any level of revenue, footfall or redemption;

(g) any return on investment;

(h) that every Customer will receive, open or act upon every notification; or

(i) that every feature will remain available indefinitely.

37.3 Search results, rankings, recommendations and featured content may change.

37.4 The Venue remains responsible for its own commercial decisions and must not treat the Platform as guaranteeing a particular business outcome.

38. Venue responsibility and indemnity

38.1 To the extent permitted by law, the Venue will indemnify GetTogether against losses, liabilities, damages, claims, regulatory action, penalties, settlements, costs and reasonable legal expenses arising from or connected with:

(a) the Venue's Business Content;

(b) operation of the Venue;

(c) Events;

(d) Deals;

(e) Cards;

(f) rewards;

(g) promotions;

(h) external links supplied by the Venue;

(i) failure to honour an offer or obligation;

(j) injury, illness, death or property damage occurring at or caused by the Venue or its activities;

(k) breach of law by the Venue;

(l) breach of these Terms;

(m) unlawful, improper or excessive notifications;

(n) misuse of Customer Data;

(o) any breach, loss, misuse, unauthorised disclosure or other incident affecting Customer Data removed, copied, extracted or retained outside the Platform by or on behalf of the Venue;

(p) a data or security incident caused by the Venue or persons using its authorised Accounts;

(q) infringement of intellectual-property, image, privacy, publicity or other third-party rights by Business Content supplied by or on behalf of the Venue; or

(r) the acts or omissions of the Venue's employees, workers, contractors, agents or representatives,

except to the extent that the relevant loss was directly caused by GetTogether's own breach of applicable law or these Terms.

38.2 GetTogether may make interim demands under an indemnity where losses, fees, costs or liabilities are incurred before final resolution of the underlying matter.

38.3 Where an amount is properly due under an indemnity in these Terms, it must be paid within 14 days of written demand, unless GetTogether agrees otherwise.

38.4 GetTogether will use reasonable efforts to mitigate losses claimed under an indemnity but is not required to incur disproportionate expense or risk in doing so.

39. Limitation of GetTogether's liability

39.1 Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any other liability which cannot lawfully be excluded or limited.

39.2 Subject to clause 39.1, GetTogether will not be liable for:

(a) loss of profit;

(b) loss of revenue;

(c) loss of business;

(d) loss of anticipated savings;

(e) loss of goodwill;

(f) loss of opportunity; or

(g) indirect or consequential loss.

39.3 GetTogether is not responsible for the acts or omissions of:

(a) the Venue;

(b) Venue personnel;

(c) Customers;

(d) external ticket providers;

(e) booking providers;

(f) linked websites; or

(g) other independent third parties.

39.4 GetTogether is not responsible for a Venue's unauthorised or unlawful use of Customer Data except to the extent that liability arises from GetTogether's own breach of applicable law or these Terms.

39.5 GetTogether is not responsible for Venue-supplied Business Content merely because that content is hosted or displayed through the Platform.

39.6 Subject to clause 39.1, GetTogether's total aggregate liability arising under or in connection with these Terms in any twelve-month period will not exceed the greater of:

(a) £100; and

(b) the total fees paid or payable by the Venue to GetTogether during the twelve months immediately preceding the event giving rise to the claim.

39.7 The limitations and exclusions in this section are intended to apply only to the extent that they are lawful and reasonable in the circumstances.

40. Changes to the Platform

40.1 GetTogether may add, alter, improve, replace, restrict or discontinue Platform functionality from time to time.

40.2 GetTogether does not guarantee that any particular feature will remain available indefinitely.

40.3 Where a material change substantially affects a paid service during a committed subscription period, GetTogether will deal with that change in accordance with:

(a) applicable law; and

(b) any relevant Bespoke Agreement.

41. Changes to these Terms

41.1 GetTogether may update these Terms from time to time.

41.2 Where changes are material, GetTogether will provide reasonable notice through:

(a) email;

(b) the Platform; or

(c) another appropriate method.

41.3 Continued use after revised Terms take effect may constitute acceptance where legally permitted.

41.4 Where a change conflicts with an existing fixed-term Bespoke Agreement, the Bespoke Agreement will continue to govern to the extent that it expressly provides otherwise.

42. Force majeure

42.1 Neither party will be liable for failure or delay in performing an obligation, other than a payment obligation, where the failure or delay results from circumstances beyond its reasonable control.

42.2 Such circumstances may include:

(a) telecommunications failure;

(b) cloud-service failure;

(c) App Store failure;

(d) electricity failure;

(e) payment-system failure;

(f) industrial action;

(g) natural disaster;

(h) war;

(i) civil disturbance;

(j) epidemic or pandemic; or

(k) government action.

43. Assignment

43.1 GetTogether may assign or transfer its rights and obligations under these Terms as part of:

(a) a business reorganisation;

(b) financing;

(c) a sale;

(d) an acquisition; or

(e) a transfer of all or part of its business.

43.2 A Venue may not assign its rights or obligations under these Terms without GetTogether's prior written consent.

44. No partnership or agency

44.1 Nothing in these Terms creates a:

(a) partnership;

(b) joint venture;

(c) employment relationship;

(d) fiduciary relationship; or

(e) agency

between GetTogether and the Venue.

44.2 Neither party has authority to enter into obligations on behalf of the other unless expressly agreed in writing.

45. Entire agreement and non-reliance

45.1 These Terms, together with applicable Platform policies and any Bespoke Agreement, constitute the agreement between GetTogether and the Venue concerning its use of the Platform.

45.2 Subject to section 26, each party acknowledges that it has not relied upon, and has no contractual remedy in respect of, any statement, representation, assurance or promise which is not contained in or incorporated into the applicable agreement.

45.3 Pre-contractual discussions, demonstrations, negotiations, proposals or representations do not form part of the agreement unless expressly incorporated in accordance with section 26.

45.4 Nothing in this section excludes or limits liability for fraud or fraudulent misrepresentation.

46. Severability

46.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in force.

46.2 Where reasonably possible, an invalid or unenforceable provision will be interpreted or modified only to the minimum extent necessary to make it enforceable while preserving its intended commercial effect.

47. Waiver

47.1 A failure or delay to enforce a right does not waive that right.

47.2 A waiver in one case does not constitute a waiver in another case.

48. Third-party rights

48.1 Unless these Terms expressly state otherwise, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.

49. Governing law and jurisdiction

49.1 These Terms and any dispute or claim arising from or connected with them, including non-contractual disputes or claims, are governed by the laws of England and Wales.

49.2 The courts of England and Wales have exclusive jurisdiction.

50. Contact

Questions, notices or concerns relating to these Terms should be sent to:

GetTogether Limited
167–169 Great Portland Street
London
England
W1W 5PF

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

GetTogether Privacy Policy

Effective date: 11 October 2026
Last updated: 11 October 2026

This Privacy Policy explains how GetTogether Limited collects, uses, shares and protects personal information when you use GetTogether.

It applies to:

• registered GetTogether users;

• people who browse GetTogether as guests;

• users of Community, Membership, Loyalty, Stamp Card, Crawl and related features;

• Venue owners and representatives using GetTogether for business purposes;

• people who contact us for support, privacy enquiries or other reasons; and

• people whose information is otherwise processed in connection with the GetTogether platform.

Please read this Privacy Policy carefully.

1. Who we are

GetTogether is operated by GetTogether Limited, a company registered in England and Wales.

Our registered office is:

85 Great Portland Street
London
W1W 7LT
United Kingdom

GetTogether Limited is the controller of personal information that we process for our own purposes in connection with the GetTogether mobile application, related website pages and services.

In this Privacy Policy, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

For privacy questions or requests, contact:

contact@gettogether-app.com

We have not appointed a formal Data Protection Officer. Privacy enquiries are handled through the contact details above.

2. What GetTogether does

GetTogether is a hospitality discovery and social platform.

Depending on the functionality available to you, the App may allow you to:

• search for pubs, bars, clubs and other Venues;

• search by location and Venue features;

• view Events, Deals, drinks and Venue information;

• save Venues and create wishlists;

• record Venues you have visited;

• create or use public Community profiles;

• create, publish, save or participate in Crawls;

• apply for and manage Venue Membership Cards;

• use Loyalty Cards;

• use Stamp Cards where that functionality is available;

• receive Venue and GetTogether notifications; and

• use other functionality we introduce from time to time.

Venues may separately operate and administer certain features through GetTogether.

3. Information we collect

The information we collect depends on how you use GetTogether.

3.1 Account and identity information

If you create a GetTogether Account, we may collect or store:

• your email address;

• your display name;

• your user ID;

• your profile photograph;

• your date of birth;

• your student status;

• your selected home town or city;

• optional profile title or description;

• your account creation date;

• your last active date;

• your sign-in method;

• whether your account setup has been completed;

• the version of our Terms you accepted and when you accepted them; and

• information about your account role or permissions.

We collect your date of birth because GetTogether is an 18+ service.

We do not currently require or store a telephone number as part of an ordinary user account.

3.2 App preferences and saved information

Depending on how you use the App, we may store information such as:

• favourite Venues;

• wishlists and saved wishlist references;

• saved locations;

• private Crawl information;

• search and filter preferences;

• whether location functionality is switched on;

• notification preferences;

• settings and preferences; and

• whether particular notices or in-app information have already been shown to you.

3.3 Community profile information

Creating a public Community profile is optional.

If you choose to enable a public Community profile, information that you provide for that profile may include:

• your display name;

• profile photograph;

• cover image;

• bio or description;

• town, city or other profile location;

• Instagram link;

• TikTok link;

• YouTube link;

• Facebook link;

• Snapchat link; and

• other social links we support.

Public Community profiles can be found by other users by searching for a person's name.

Search results may display information such as your:

• name;

• profile photograph; and

• public profile location.

If your Community profile is public, the information you choose to make public can be seen by other GetTogether users.

3.4 Public and private wishlists

You may be able to create wishlists or collections of Venues.

Depending on the setting you choose, a wishlist may be private or public.

If you make a wishlist public:

• other GetTogether users may be able to view it;

• your creator identity, such as your name and profile photograph, may be displayed with it;

• other users may be able to save a reference to it;

• it may appear within Community or discovery areas of GetTogether; and

• GetTogether may feature it within the App.

If the original public wishlist is subsequently deleted or made unavailable, saved references held by other users may cease to display that wishlist.

Your Community profile, wishlists and Crawls may each have their own privacy or visibility controls. You should check the visibility setting of individual content before publishing it.

3.5 Visited Venues and private ratings

GetTogether may allow you to maintain a private record of Venues you have visited.

This may include:

• the Venue;

• a visit date selected by you;

• your private rating;

• a private comment or note; and

• related information you choose to save.

This information is intended for your own personal use.

Your private Visited Venue records, ratings and notes are not made visible to ordinary GetTogether users or Venues merely because you record them in the App.

We do not infer a visit to a Venue automatically from your GPS location.

3.6 Membership Cards and Loyalty Cards

If you apply for, join or use a Venue's Membership Card or Loyalty Card, we may process information including:

• your user account reference;

• your name;

• your profile photograph;

• the relevant Venue and Card;

• when you joined;

• your membership status;

• whether an application was approved or rejected;

• any benefit or offer associated with your membership;

• your notification preference for that Card; and

• relevant activity required to operate that Card.

A Venue may be able to see information necessary to administer its Card.

Depending on the Card and your membership status, this may include:

• your name;

• your profile photograph;

• your membership status;

• when you joined; and

• information necessary to provide an applicable benefit.

A Venue does not automatically receive your email address, date of birth, telephone number, precise GPS location or private Visited Venue records merely because you apply for or join a Card.

3.7 Stamp Cards

Where Stamp Card functionality is available, we may additionally process:

• stamps awarded;

• dates and times of stamp activity;

• the number of stamps held;

• total or lifetime stamp information;

• rewards earned;

• rewards redeemed;

• redemption activity;

• QR or other verification activity; and

• other information necessary to operate the Stamp Card.

The relevant Venue may see information necessary to administer your Stamp Card, including relevant stamp and redemption history.

3.8 Leaving or being removed from a Card

If you leave a Membership, Loyalty or Stamp Card, or if the Venue removes you, the relevant member record is deleted from the active Card system.

The Venue will no longer have access through that Card to a historic member record showing that you previously belonged to it.

Member records may also be deleted where:

• the relevant Card is deleted; or

• your GetTogether Account is deleted.

3.9 Crawls

GetTogether may allow users to create private or public Crawls.

A public Crawl can be made available so that other users can discover it and save it for their own use.

A Crawl may also be made active, meaning it becomes a scheduled Crawl which other users may join.

Depending on how the Crawl is configured, information displayed in connection with a public or active Crawl may include:

• the creator's name and profile picture;

• the planned list or route of Venues;

• the date of the Crawl;

• the starting Venue;

• the scheduled meeting/start time; and

• the names and profile photographs of users who join an active Crawl.

Joining an active public Crawl may therefore reveal to other users that you intend to meet at a particular Venue at a particular date and time.

GetTogether does not display your live GPS location to other Crawl participants through this functionality.

We also do not show other users a live record of which stage of the Crawl you are currently at.

Crawls are automatically deleted after their relevant retention period. At present, scheduled Crawls are deleted once their start time is more than seven days in the past, including the associated participant links.

3.10 Location information

GetTogether can use location information to help you find nearby Venues and use map functionality.

You may either:

• allow the App to use your current device location; or

• select a town or city manually.

If you choose to use your current location:

• your device's GPS position is used while the relevant location functionality is being used;

• GetTogether uses it to identify nearby Venues, calculate distances and display map information;

• the precise GPS location is not stored in your GetTogether Account or GetTogether's database;

• the selected location may be retained locally on your device so the App can remember it between sessions; and

• it is removed from that device if the App is deleted.

GetTogether does not use this functionality to track your precise location in the background when you are not using it.

If the map is open, your location may also be processed by Google Maps in order to provide map functionality.

If you search for a town or city using location search, the search text is sent to Google in order to return matching places.

If you manually choose a home town or city, the name of that town or city may be saved to your GetTogether Account.

A location that you deliberately add to a public Community profile may be visible to other users.

3.11 Usage and engagement information

We collect some information about how GetTogether is used.

Our own engagement records may include information such as:

• when you open or select a Venue;

• when you click an Event, Deal, promotion or other post;

• the item clicked;

• the time of the interaction;

• your user reference;

• your age or age category; and

• whether you have indicated that you are a student.

Venues may receive aggregate engagement statistics relating to their own content, such as the total number of clicks on an Event or Deal.

They do not receive the identity of individual users who clicked merely through those analytics.

3.12 Analytics and device information

Google Analytics for Firebase is used to help us understand how the App is used.

It may collect information such as:

• screens viewed;

• App opens;

• session duration;

• in-app events;

• notification opens;

• device information;

• an anonymous App identifier; and

• approximate location inferred from your IP address.

Approximate location derived from an IP address is different from the precise GPS location described in section 3.10.

We may also receive standard technical information such as:

• IP address;

• device type;

• operating system;

• App version;

• identifiers used by our technical providers; and

• diagnostic information.

3.13 Crash and diagnostic information

We use Firebase Crashlytics to identify and investigate technical problems.

If the App crashes, information may include:

• device model;

• operating-system version;

• App version;

• an anonymous installation identifier; and

• technical crash information.

3.14 Search information

We use Algolia to support Venue search.

When you perform a relevant search, information sent to Algolia may include:

• your search terms; and

• standard technical information such as your IP address.

3.15 Push-notification information

If push notifications are enabled, we store technical push-notification tokens so notifications can be delivered to your device.

Notification records may include:

• notification title;

• notification wording;

• images included with a notification;

• the sending Venue or account;

• the relevant Card;

• recipient accounts;

• date and time sent; and

• other information needed to deliver and administer the notification.

We do not currently record on an individual named-user basis whether each Venue notification was opened.

Google Analytics may record notification opens as anonymous App-usage events.

3.16 Guest users

You may be able to browse limited areas of GetTogether without creating a registered Account.

Guest users have substantially less functionality than registered users.

For example, features requiring member information, such as Cards, Community, wishlists and Visited Venues, require an Account.

A guest does not have the ordinary registered-user Account record described in section 3.1.

However, technical services used to operate the App may still process information when a guest uses the App, including:

• anonymous or technical App identifiers;

• basic device information;

• analytics information;

• search terms; and

• IP-address or similar technical information.

3.17 Information about Venue owners and business users

If you use GetTogether on behalf of a Venue or business, we may also process:

• your GetTogether Account information;

• whether the Account is a business or company Account;

• confirmation that you are authorised to act for the Venue;

• verification or approval status;

• Venues linked to your Account;

• subscription status;

• trial information;

• current billing period or renewal information;

• Stripe customer references; and

• related business-administration records.

Venue Premium subscriptions are currently processed through Stripe.

Payment-card information is entered directly into Stripe's hosted payment environment and is not provided to or stored by GetTogether.

GetTogether may receive information from Stripe such as:

• Stripe customer reference;

• email address;

• subscription plan;

• number of Venues;

• subscription status;

• trial end date; and

• renewal or billing dates.

3.18 RevenueCat

The RevenueCat software development kit is currently incorporated into the App to support potential in-app purchase functionality.

Ordinary GetTogether users do not currently have a paid GetTogether subscription.

RevenueCat nevertheless receives an anonymous App identifier and basic device information when the App opens.

If in-app purchase functionality is introduced in future, RevenueCat may additionally process purchase or subscription status.

RevenueCat does not receive your payment-card details from GetTogether.

3.19 Support, privacy enquiries, reports and complaints

If you contact us, we may process:

• your name;

• email address;

• correspondence;

• information you provide in your enquiry;

• attachments;

• complaint or report information; and

• records of our response.

Support and privacy correspondence sent to contact@gettogether-app.com is hosted using Google Workspace.

If you report a Venue, user, content or another issue, we may process information necessary to investigate and respond to that report.

3.20 Failed under-18 registration attempts

GetTogether is intended only for people aged 18 and over.

If someone attempts to register and provides a date of birth showing that they are under 18, registration may be blocked.

We may retain limited information concerning a failed underage registration attempt, such as:

• name;

• email address;

• date of birth; and

• information about the attempt.

We use this information to:

• enforce GetTogether's 18+ restriction;

• identify repeated attempts to circumvent age restrictions;

• prevent abuse;

• protect users and GetTogether; and

• demonstrate the operation of our age-restriction controls if necessary.

We retain this information only for as long as reasonably necessary for those purposes.

4. Information you make public

Most information in your GetTogether Account is not automatically public.

However, information becomes visible to other users when you deliberately use a public feature.

This may include:

• your public Community profile;

• public profile location;

• public wishlists;

• public Crawls;

• your creator identity;

• content you publish publicly; and

• your name and profile photograph when you join an active public Crawl.

Before publishing information, you should check the relevant visibility setting.

Do not include information in a public bio, wishlist, Crawl or other public field that you do not want other GetTogether users to see.

We do not require you to provide special category personal data, such as information about your health, religion, ethnicity, political opinions, sexual orientation or similar sensitive information, in public profile or free-text fields.

Please avoid publishing sensitive personal information unless you are comfortable making it visible to the relevant audience.

5. How we obtain information

We obtain personal information:

5.1 Directly from you

For example, when you:

• create or update an Account;

• enter your date of birth;

• upload a profile image;

• select a location;

• create Community content;

• create a Wishlist or Crawl;

• apply for a Card;

• contact us; or

• change your preferences.

5.2 From your use of GetTogether

For example through:

• App activity;

• engagement records;

• search activity;

• analytics;

• push-notification systems;

• crash reporting; and

• device information.

5.3 From Venues

For example when a Venue:

• approves or rejects a Card application;

• removes a member;

• records a stamp;

• records or confirms a redemption;

• provides a membership benefit; or

• otherwise administers a Card through GetTogether.

5.4 From our service providers

For example, we may receive relevant information from:

• Firebase/Google;

• Stripe;

• RevenueCat;

• analytics providers; and

• other providers used to operate GetTogether.

6. Why we use your information and our legal bases

UK data-protection law requires us to have a lawful basis for processing personal information.

Different lawful bases may apply to different activities.

6.1 Providing your Account and App functionality

We use Account, profile, preference and feature data to:

• create and authenticate your Account;

• provide the functionality you request;

• maintain your settings;

• operate wishlists, Visited Venues, Crawls and Cards; and

• provide other App functionality.

Legal basis: performance of our contract with you.

6.2 Enforcing the 18+ age restriction

We use date-of-birth and, where relevant, failed-registration information to operate GetTogether as an 18+ service and prevent circumvention of our age restriction.

Legal basis: our legitimate interests in operating a responsible 18+ service, protecting users and GetTogether, preventing misuse and demonstrating the operation of our age controls; and legal obligations where applicable.

6.3 Providing location-based functionality

We use precise device location when you choose to enable current-location functionality.

Legal basis: your consent for access to precise device location where consent is required.

You can withdraw device-location permission through your device or App settings.

Where you manually select a town or city, we use that information to provide the functionality you requested.

Legal basis: performance of our contract with you and our legitimate interests in providing relevant discovery functionality.

6.4 Community and public content

We process Community profiles, public wishlists, Crawls and related content to provide the public features you choose to use.

Legal basis: performance of our contract with you and our legitimate interests in operating Community and discovery functionality.

You control whether you choose to use these public features and, where available, their visibility settings.

6.5 Membership, Loyalty and Stamp Cards

We process Card information so you can apply for, join, leave and use Venue Cards and benefits.

Legal basis: performance of our contract with you.

We may also process Card information for fraud prevention, security, disputes and misuse prevention.

Legal basis: our legitimate interests in protecting GetTogether, users and Venues.

6.6 Service and administrative notifications

We may use notification information to provide service-related, administrative or feature-related messages.

Legal basis: performance of our contract with you and our legitimate interests in operating and securing GetTogether.

6.7 Promotional and marketing notifications

Venue or GetTogether notifications may sometimes contain Deals, Events, promotions or other marketing material.

Where applicable law requires consent for direct electronic marketing, we rely on the appropriate consent or permission before sending that marketing.

You can use available notification settings to control Venue notifications, and you can also manage push-notification permissions through your device.

6.8 Analytics and product improvement

We use usage and engagement information to:

• understand how GetTogether is used;

• improve features;

• measure engagement;

• identify technical problems;

• understand which content is useful; and

• develop the App.

For first-party engagement information, our legal basis is our legitimate interests in understanding, operating and improving GetTogether.

Where consent is legally required for analytics technologies, SDKs or similar technologies that access or store information on a device, we rely on consent.

6.9 Security and fraud prevention

We use Account, technical, membership and usage information where necessary to:

• secure GetTogether;

• identify unauthorised access;

• prevent fraud;

• investigate misuse;

• enforce our Terms; and

• protect users, Venues and GetTogether.

Legal basis: our legitimate interests and, where applicable, compliance with legal obligations.

6.10 Support, complaints and disputes

We use correspondence and related records to:

• respond to enquiries;

• investigate complaints;

• resolve disputes;

• investigate reports;

• maintain appropriate business records; and

• establish, exercise or defend legal claims.

Legal basis: performance of our contract where relevant, our legitimate interests and compliance with legal obligations where applicable.

6.11 Business and Venue subscriptions

For Venue representatives, we process business-account and subscription information to administer GetTogether Premium and our commercial relationship with the Venue.

Legal basis: performance of the relevant contract, legitimate interests in administering our business, and compliance with applicable legal obligations.

7. Venue access to your information

Venues do not receive unrestricted access to your GetTogether Account.

They receive only the information made available through the particular feature they operate.

For example, a Venue administering a Card may receive the information described in sections 3.6 and 3.7.

Our technical access controls are intended to prevent one Venue from accessing another Venue's member information.

Venues may have their own legal responsibilities for personal information they process.

Depending on the particular activity, GetTogether and a Venue may act as separate controllers or may have another relationship recognised by data-protection law.

A Venue is responsible for its own use of personal information where it determines how and why that information is used.

Our Venue Terms restrict Venues from improperly extracting, copying, selling, disclosing or using Customer Data outside the permitted GetTogether functionality.

If you have concerns about:

• GetTogether's own use of your information, contact us; or

• a Venue's independent use of your information, you may also contact the relevant Venue.

8. Venue notifications

When you join a relevant Membership, Loyalty or Stamp Card, notification functionality may be available in connection with that Card.

Your notification preference is stored separately for the relevant Card.

If you switch notifications off for that Card, future Venue notifications for that Card should no longer be sent to you through that functionality unless you switch them back on.

Venue notifications may include:

• membership information;

• Card information;

• service updates;

• Events;

• Deals;

• new products;

• offers; and

• promotions.

The relevant Venue decides the content of Venue-created notifications.

GetTogether provides the technical system through which they are delivered.

GetTogether currently uses Firebase Cloud Messaging to deliver push notifications and, on iPhones, delivery may also involve Apple's Push Notification service.

9. Service providers and other recipients

We use third-party service providers to operate GetTogether.

These include:

Google / Firebase

We use Google and Firebase services for functions including:

• authentication;

• database hosting;

• cloud storage;

• technical functions;

• push notifications;

• crash reporting; and

• analytics.

Depending on the service, Google may process Account, technical, device, App-usage, notification or stored-content information.

Google Maps and Google Places

We use Google for maps and location/place search.

Google may receive information such as:

• IP address;

• device information;

• map area viewed;

• search text; and

• device location if you permit location access and use relevant map functionality.

Algolia

We use Algolia to provide Venue search.

Algolia may receive search queries and associated technical information such as IP address.

Apple

On Apple devices, Apple Push Notification service may be involved in delivering push notifications.

Your installation and use of GetTogether through an App Store may also result in Apple or Google processing information independently under their own terms and privacy policies.

RevenueCat

As explained above, RevenueCat receives an anonymous App identifier and basic device information through its SDK.

Consumer in-app purchase functionality is not currently active.

Stripe

Stripe processes payments for Venue Premium subscriptions.

Payment-card details are provided directly to Stripe and are not stored by GetTogether.

Google Workspace

We use Google Workspace to receive and manage support, privacy and other business correspondence.

Professional and legal advisers

We may share information with professional advisers where reasonably necessary, for example lawyers, accountants, insurers or other advisers.

Authorities and legal recipients

We may disclose personal information where reasonably necessary to:

• comply with law;

• respond to a lawful request;

• protect rights, safety or property;

• investigate fraud or unlawful conduct;

• enforce our Terms; or

• establish, exercise or defend legal claims.

Business transfers

If GetTogether or its business is reorganised, financed, sold, acquired or transferred, personal information may be shared with relevant advisers, prospective counterparties or the new owner where lawful and subject to appropriate safeguards.

10. Public disclosure through features you choose to use

Where you make a profile, wishlist, Crawl or other supported content public, the information is shared with the audience available through that feature.

This is different from GetTogether selling your personal information.

GetTogether does not sell your personal data.

11. Where your information is processed

GetTogether uses providers in the United Kingdom, European Economic Area, United States and other locations.

For example:

• our main Cloud Firestore database is currently hosted in Google's European multi-region;

• some Firebase functions are hosted in Europe;

• Firebase Authentication and some cloud-storage functionality are provided from the United States;

• Firebase Cloud Messaging and Crashlytics operate as global services;

• Algolia's GetTogether search environment is currently hosted in the United Kingdom; and

• Stripe and RevenueCat may process relevant information in the United States.

Some providers may therefore process personal information outside the United Kingdom.

12. International transfers

Where personal information is transferred from the United Kingdom to another country, we take steps required by applicable data-protection law.

Depending on the destination and recipient, these may include:

• UK adequacy regulations;

• the UK Extension to the EU-US Data Privacy Framework where applicable;

• the UK International Data Transfer Agreement;

• the UK Addendum to approved EU Standard Contractual Clauses; or

• another legally recognised safeguard or exception.

The particular safeguard may depend on the service provider and processing involved.

13. How long we keep information

We do not aim to keep identifiable personal information for longer than reasonably necessary for the purposes for which it is used.

Different information has different retention periods.

13.1 Active Accounts

Ordinary Account information is generally retained while your Account remains active and as required to provide GetTogether.

13.2 Account deletion

When you delete your GetTogether Account, the main Account data in our live systems is generally deleted promptly.

This includes, subject to the exceptions below:

• your user Account;

• uploaded profile images;

• Community profile;

• public wishlists;

• private wishlists;

• saved wishlists;

• saved locations;

• Visited Venues;

• private ratings and comments;

• Crawls you created;

• your participation links to other Crawls;

• Membership and Loyalty memberships;

• Stamp Card memberships and associated stamp/reward data; and

• other feature records linked to the deleted Account.

Your name and profile photograph will cease to appear as a participant in Crawls once the relevant Account/participation information has been removed.

Where another user has saved a reference to your public wishlist rather than an independent copy, deleting the source wishlist means that saved reference no longer displays the deleted content.

13.3 Click and engagement records

Identifiable GetTogether click records are automatically deleted 60 days after the relevant interaction.

Where an Event, Deal or promotion expires, aggregate counts relating to it may be retained temporarily. These summary counts do not identify individual users.

13.4 Notification records

Notification records created through relevant App notification functionality are generally automatically deleted from our database 90 days after sending.

Some general campaign history retained within Firebase's own notification tools may remain until it is deleted from that service.

13.5 Crawls

Scheduled Crawls are currently automatically deleted once their start time is more than seven days in the past.

This includes the relevant Crawl and participant links.

13.6 Membership, Loyalty and Stamp records

When:

• you leave a Card;

• the Venue removes you;

• the Card is deleted; or

• your Account is deleted,

the relevant member record is deleted from the active Card system.

13.7 Failed underage-registration information

We retain limited records of failed underage registration attempts only for as long as reasonably necessary to:

• enforce the 18+ restriction;

• identify repeated attempts;

• prevent misuse;

• address safety or compliance issues; and

• demonstrate the operation of our age controls.

13.8 Support, privacy and complaint correspondence

We retain correspondence for as long as reasonably necessary to:

• deal with the enquiry;

• maintain appropriate business records;

• investigate or evidence complaints;

• comply with legal obligations; and

• establish, exercise or defend legal claims.

13.9 Venue subscription and payment information

GetTogether retains Venue subscription information for as long as reasonably necessary to administer the commercial relationship and comply with legal or record-keeping requirements.

Stripe independently retains payment and invoice records in accordance with its legal and regulatory obligations.

13.10 Cloud-provider backups

GetTogether does not maintain a separate archive of deleted user Accounts for ordinary use.

Following deletion from our live systems, copies may temporarily remain within the internal backup or recovery systems of our cloud-service providers before being overwritten or permanently removed.

These provider backup copies are not available to GetTogether for ordinary use.

13.11 Legal and security retention

In some circumstances we may retain particular information for longer where reasonably necessary to:

• comply with law;

• investigate fraud or security incidents;

• resolve disputes;

• enforce our agreements;

• respond to regulatory requirements; or

• establish, exercise or defend legal claims.

Where possible, we will limit what is retained to information necessary for that purpose.

14. Security

We use technical and organisational measures designed to protect personal information.

These include:

• encryption of data while it is being transmitted using secure HTTPS/TLS connections;

• encryption of information stored using our cloud providers' encryption controls;

• access controls limiting access to authorised GetTogether personnel;

• database security rules restricting access to relevant information;

• controls intended to prevent users and Venues from accessing information they are not authorised to access; and

• periodic review of our security arrangements, particularly when significant changes are made to the App.

No internet or software service can guarantee absolute security.

If you believe your Account or information may have been compromised, contact us at contact@gettogether-app.com.

15. Children and the 18+ restriction

GetTogether is intended only for users aged 18 or over.

People under 18 must not create a GetTogether Account.

We collect date of birth during registration in order to operate this restriction.

If an attempted registration indicates that the person is under 18, we may prevent registration and retain the limited failed-registration information described in section 3.20.

If you believe that an under-18 person has gained access to GetTogether contrary to our rules, please contact us.

16. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• ask us for access to personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to erase personal information;

• ask us to restrict how information is used;

• object to certain processing, including processing based on legitimate interests;

• receive certain information in a portable format;

• withdraw consent where processing is based on your consent; and

• complain about our use of your personal information.

These rights are subject to legal conditions and exceptions.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, contact:

contact@gettogether-app.com

We may need to ask for information reasonably necessary to verify your identity before responding to a request.

17. Complaints

If you have a privacy concern, we would encourage you to contact us first so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

More information is available at ico.org.uk.

18. Third-party websites and services

GetTogether may contain links to:

• Venue websites;

• ticketing platforms;

• booking providers;

• social-media services;

• map providers; and

• other third-party websites or services.

Those third parties may process personal information under their own privacy policies.

GetTogether is not responsible for the privacy practices of an independent third-party website or service merely because it is linked from the App.

You should review the relevant third party's privacy information before providing personal information to it.

19. Cookies, SDKs and similar technologies

GetTogether and the services used to operate it may use:

• software development kits;

• analytics technologies;

• identifiers;

• local device storage;

• cookies on relevant website pages; and

• similar technologies.

These technologies may be used for purposes such as:

• authentication;

• security;

• remembering settings;

• App operation;

• analytics;

• diagnostics;

• search;

• maps; and

• push notifications.

Where applicable law requires consent before a non-essential technology stores or accesses information on your device, we will use the appropriate consent mechanism.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

We may make changes where necessary to reflect:

• new or changed GetTogether features;

• changes to our technology or service providers;

• changes to how information is processed;

• legal or regulatory changes; or

• improvements to clarity.

Where a change is material, we will take reasonable steps to bring it to your attention, for example through:

• an in-App notice;

• email;

• push notification; or

• another appropriate method.

The date at the top of this Privacy Policy shows when it was last updated.

21. Contact us

For questions, privacy requests or complaints concerning GetTogether's processing of personal information, contact:

GetTogether Limited
85 Great Portland Street
London
W1W 7LT
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

GetTogether Website Terms of Use

Effective date: 11 October 2026
Last updated: 11 October 2026

These Website Terms of Use explain the terms on which you may access and use the GetTogether website.

Please read them carefully before using the Website.

1. Who we are

1.1 This Website is operated by GetTogether Limited, a private limited company registered in England and Wales under company number 16640719.

1.2 Our registered office is:

167–169 Great Portland Street
London
England
W1W 5PF
United Kingdom

1.3 In these Terms:

• “GetTogether”, “we”, “us” and “our” mean GetTogether Limited;

• “Website” means the GetTogether website at www.gettogether-app.com and related webpages operated by us; and

• “you” and “your” mean any person accessing or using the Website.

1.4 You can contact us at:

contact@gettogether-app.com

2. About the Website

2.1 GetTogether operates a hospitality discovery and social mobile application.

2.2 The Website provides information about GetTogether, the App, Venues, features, services and our business.

2.3 The Website may also provide:

(a) information for users;

(b) information for Venues and other businesses;

(c) links to download the GetTogether App;

(d) information about GetTogether Premium or other Venue services;

(e) contact or enquiry functionality;

(f) legal documents;

(g) links to social-media pages;

(h) links to third-party websites or services; and

(i) other information which we make available from time to time.

2.4 These Website Terms apply to use of the Website.

2.5 Use of the GetTogether mobile application is additionally governed by our User Terms and Conditions.

2.6 Venues and other businesses using GetTogether business functionality are additionally subject to our Venue Terms and Conditions.

3. Acceptance of these Terms

3.1 By accessing or using the Website, you agree to comply with these Terms.

3.2 If you do not agree to these Terms, you should not use the Website.

3.3 Nothing in these Terms affects any rights you have under applicable law which cannot legally be excluded or restricted.

4. Age requirement

4.1 GetTogether is an 18+ service.

4.2 The Website is intended primarily for people aged 18 or over.

4.3 You must be at least 18 years old to create or use a GetTogether Account.

4.4 The Website may contain references to:

(a) pubs and bars;

(b) alcoholic drinks;

(c) alcohol-related Deals;

(d) nightlife;

(e) Events; and

(f) other content intended for adults.

4.5 GetTogether does not encourage irresponsible or unlawful alcohol consumption.

5. Information only

5.1 Unless we expressly state otherwise, content on the Website is provided for general information and promotional purposes.

5.2 Information displayed on the Website does not constitute:

(a) professional advice;

(b) legal advice;

(c) financial advice;

(d) medical advice;

(e) a guarantee concerning a Venue;

(f) a guarantee concerning an Event or Deal; or

(g) a recommendation that a particular Venue, Event, product or activity is suitable for you.

5.3 You should obtain appropriate professional or independent advice where necessary before taking or refraining from action based on information on the Website.

6. Venue and App information

6.1 The Website may describe GetTogether features, Venues, Events, Deals, Cards, Community functionality or other aspects of the App.

6.2 Features may:

(a) change;

(b) be added;

(c) be removed;

(d) be tested;

(e) be available only to certain users or Venues; or

(f) differ from screenshots or promotional material.

6.3 We try to keep Website information reasonably accurate and current but do not guarantee that all information is complete or up to date at every moment.

6.4 Where information concerns a particular Venue, Event, Deal or other third-party service, you should verify important information directly with the relevant provider where appropriate.

7. No ticket sales or Venue transactions through the Website

7.1 Unless we expressly introduce functionality stating otherwise, GetTogether does not sell Event tickets to ordinary users through the Website.

7.2 The Website may link to:

(a) Venue websites;

(b) ticket providers;

(c) booking platforms;

(d) App Stores; or

(e) other external services.

7.3 Any purchase, booking or transaction completed through an independent third party is between you and that third party and is subject to its own terms, conditions and privacy information.

8. Business and Venue enquiries

8.1 The Website may allow a Venue or business to enquire about GetTogether services.

8.2 Making an enquiry does not itself:

(a) create a GetTogether subscription;

(b) create a Venue Account;

(c) guarantee acceptance as a GetTogether business customer;

(d) guarantee any particular price; or

(e) bind GetTogether to provide a particular service.

8.3 Any paid Venue arrangement is subject to the relevant:

(a) Venue Terms and Conditions;

(b) subscription terms;

(c) order form;

(d) Bespoke Agreement; and/or

(e) other commercial terms agreed with GetTogether.

9. Acceptable use

9.1 You may use the Website only for lawful purposes.

9.2 You must not:

(a) use the Website unlawfully or fraudulently;

(b) attempt to gain unauthorised access to the Website, its server or any connected system;

(c) interfere with the proper operation of the Website;

(d) deliberately introduce viruses, malware, malicious code or harmful material;

(e) carry out or attempt a denial-of-service attack;

(f) scrape, crawl, harvest or systematically extract Website data using automated means without our permission;

(g) attempt to circumvent Website security;

(h) impersonate GetTogether or falsely claim an association with us;

(i) use the Website in a manner which infringes another person's rights; or

(j) use Website content for an unauthorised commercial purpose.

9.3 We may restrict or block access where we reasonably believe that the Website is being misused.

10. Website content and intellectual property

10.1 Unless otherwise stated, intellectual-property rights in the Website and its content belong to GetTogether or our licensors.

10.2 This includes rights in:

(a) the GetTogether name;

(b) logo;

(c) branding;

(d) text;

(e) graphics;

(f) photographs owned or licensed by us;

(g) videos;

(h) Website design;

(i) software; and

(j) other original material.

10.3 You may access and view Website content for your own personal and lawful use.

10.4 You may also share links to publicly accessible Website pages.

10.5 You must not, without our prior written permission or another lawful basis:

(a) reproduce substantial Website content;

(b) modify our content;

(c) distribute or sell copies;

(d) commercially exploit our content;

(e) use our branding in a way suggesting endorsement or affiliation; or

(f) remove copyright, trade mark or other proprietary notices.

10.6 Nothing in these Terms transfers ownership of GetTogether intellectual property to you.

11. Venue and third-party intellectual property

11.1 The Website may display:

(a) Venue names;

(b) Venue logos;

(c) Event artwork;

(d) photographs;

(e) trade marks; and

(f) other material belonging to Venues or third parties.

11.2 Such material may remain the property of the relevant rights holder.

11.3 The appearance of third-party intellectual property on the Website does not give you permission to use it independently.

12. Linking to our Website

12.1 You may link to a publicly accessible page of the Website provided that you do so:

(a) lawfully;

(b) fairly;

(c) in a way that does not damage our reputation; and

(d) without suggesting an association, approval or endorsement which does not exist.

12.2 You must not frame the Website within another website or reproduce substantial parts of it in a manner likely to cause confusion about who operates the content.

12.3 We may withdraw permission to link to the Website where the link is misleading, unlawful or materially harmful.

13. Third-party links

13.1 The Website may contain links to websites and services operated by third parties.

13.2 Such links are provided for information, convenience or functionality.

13.3 Unless expressly stated otherwise, GetTogether does not control those third parties.

13.4 We are not responsible for an independent third party's:

(a) website;

(b) availability;

(c) content;

(d) security;

(e) privacy practices;

(f) products;

(g) services;

(h) prices;

(i) transactions; or

(j) acts or omissions.

13.5 You should check the relevant third party's terms and privacy information before using its service or providing personal information.

14. App Store links

14.1 The Website may provide links to download GetTogether from:

(a) the Apple App Store;

(b) Google Play; or

(c) another authorised distribution platform.

14.2 App Stores are operated independently from GetTogether.

14.3 Your use of an App Store is subject to that provider's own terms.

15. Privacy

15.1 We process personal information in accordance with our Privacy Policy.

15.2 Our Privacy Policy explains matters including:

(a) information we collect;

(b) why we use it;

(c) service providers;

(d) international transfers;

(e) retention;

(f) security; and

(g) your data-protection rights.

15.3 If you contact us through the Website or by email, we may process the information you provide in order to respond to your enquiry.

16. Cookies and similar technologies

16.1 The Website may use cookies and similar technologies.

16.2 These may be used for purposes including:

(a) essential Website operation;

(b) security;

(c) remembering preferences;

(d) analytics; and

(e) improving Website performance.

16.3 Where consent is required by law before a non-essential technology is used, we will use an appropriate consent mechanism.

16.4 Further information is provided in our Cookies and Similar Technologies Policy or relevant cookie notice.

17. Website availability

17.1 We aim to make the Website available with reasonable care and skill.

17.2 We do not guarantee that the Website will always be:

(a) available;

(b) uninterrupted;

(c) error-free; or

(d) free from every technical problem.

17.3 We may temporarily suspend or restrict the Website for reasons including:

(a) maintenance;

(b) updates;

(c) security;

(d) technical problems;

(e) third-party service failures; or

(f) circumstances outside our reasonable control.

17.4 We may change, update or discontinue Website content or functionality from time to time.

18. Viruses and security

18.1 We take reasonable steps to protect the Website, but we do not guarantee that it will always be completely free from viruses or other harmful material.

18.2 You are responsible for configuring your own:

(a) device;

(b) software;

(c) browser; and

(d) security arrangements

appropriately when accessing the internet.

18.3 You must not knowingly introduce malicious or technologically harmful material to the Website.

19. Our responsibility to consumers

19.1 Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

19.2 In particular, we do not exclude or limit liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; or

(c) mandatory consumer rights.

19.3 If you use the Website as a consumer, we are responsible for foreseeable loss or damage caused by our breach of these Terms or our failure to use reasonable care and skill.

19.4 We are not responsible for loss or damage which:

(a) was not foreseeable;

(b) results from matters outside our reasonable control; or

(c) results from the acts or omissions of an independent third party for whom we are not legally responsible.

19.5 Nothing in this section affects your statutory rights.

20. Business use of the Website

20.1 If you use the Website in the course of a trade, business, craft or profession, this section applies in addition to the other provisions of these Terms.

20.2 Subject to liability which cannot lawfully be excluded, GetTogether is not liable to a business user for:

(a) loss of profit;

(b) loss of revenue;

(c) loss of business;

(d) business interruption;

(e) loss of anticipated savings;

(f) loss of goodwill;

(g) loss of business opportunity; or

(h) indirect or consequential loss

arising solely from use of or inability to access the informational Website.

20.3 Nothing in these Website Terms limits any liability or obligation arising separately under an executed Venue subscription, Bespoke Agreement or our Venue Terms and Conditions.

21. Content submitted through the Website

21.1 The Website does not currently operate as a public forum and does not currently allow ordinary visitors to publish comments, reviews or other public posts.

21.2 If the Website allows you to submit information through:

(a) a contact form;

(b) business enquiry form;

(c) support request; or

(d) another private submission mechanism,

you must not knowingly submit:

(a) unlawful material;

(b) malicious material;

(c) information which infringes another person's rights; or

(d) deliberately false or misleading information.

21.3 If we introduce public user-submission functionality in future, additional rules may apply.

22. Changes to these Terms

22.1 We may update these Website Terms from time to time.

22.2 Changes may be made to reflect:

(a) Website changes;

(b) GetTogether product changes;

(c) changes to our business;

(d) legal or regulatory developments; or

(e) improvements to clarity.

22.3 The date at the top of these Terms shows when they were last updated.

22.4 The version published on the Website will apply from its stated effective date.

23. Severability

23.1 Each provision of these Terms operates separately.

23.2 If a court or competent authority decides that a provision is unlawful or unenforceable, the remaining provisions will continue to apply.

24. Waiver

24.1 If we delay enforcing a provision of these Terms, that does not mean we have waived it.

24.2 A failure to enforce a provision on one occasion does not prevent us from enforcing it later.

25. Governing law and courts

25.1 These Terms are governed by the laws of England and Wales.

25.2 If you are a consumer living in England or Wales, you can bring legal proceedings in the courts of England and Wales.

25.3 If you are a consumer living elsewhere in the United Kingdom, you may also have rights to bring proceedings in the courts where you live.

25.4 If you are a business user, the courts of England and Wales have exclusive jurisdiction over disputes arising from or connected with these Website Terms.

25.5 Mandatory legal rights applying to consumers in other jurisdictions are not excluded by these Terms.

26. Contact us

If you have questions about these Website Terms, contact:

GetTogether Limited
Company number: 16640719

167–169 Great Portland Street
London
England
W1W 5PF
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

GetTogether Cookies and Similar Technologies Policy

Effective date: 11 October 2026
Last updated: 11 October 2026

This Cookies and Similar Technologies Policy explains how GetTogether Limited uses cookies, software development kits, local storage, identifiers and similar technologies in connection with the GetTogether website and mobile application.

It should be read alongside our Privacy Policy, which explains more generally how we collect, use, share and protect personal information.

1. Who we are

GetTogether is operated by GetTogether Limited, a company registered in England and Wales under company number 16640719.

Our registered office is:

167–169 Great Portland Street
London
England
W1W 5PF
United Kingdom

In this Policy, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

You can contact us at:

contact@gettogether-app.com

2. What this Policy covers

This Policy applies to storage and access technologies used in connection with:

• the GetTogether website at www.gettogether-app.com and related webpages;

• the GetTogether mobile application; and

• related online services operated by GetTogether.

For simplicity, we sometimes use the word “cookies”, but the technologies covered by this Policy are broader than traditional website cookies.

3. What are cookies?

Cookies are small files or pieces of information which can be stored on your device when you visit a website.

They can be used for purposes such as:

• allowing a website to function;

• remembering preferences;

• maintaining security;

• recognising a device;

• understanding how a website is used; and

• providing particular functionality.

Cookies may be:

Session cookies

These generally remain only for the duration of your browsing session and are removed after the session ends.

Persistent cookies

These remain on your device for a specified period or until they are deleted.

First-party cookies

These are set by or on behalf of GetTogether.

Third-party cookies

These are set or accessed by another organisation whose technology is used through our service.

4. What are similar technologies?

Websites and mobile applications can store or access information on a device in ways that do not involve traditional browser cookies.

These technologies may include:

• software development kits (SDKs);

• local or web storage;

• mobile-device identifiers;

• App installation identifiers;

• pixels;

• scripts and tags;

• authentication technologies;

• analytics technologies;

• crash-reporting technologies;

• push-notification tokens; and

• other technologies which store information on or access information from a device.

References to “cookies and similar technologies” in this Policy include these technologies where relevant.

5. Why we use cookies and similar technologies

Depending on the Website page, App feature, device and choices you make, GetTogether may use cookies and similar technologies for the purposes described below.

5.1 Strictly necessary and operational technologies

Some technologies are necessary for the Website, App or a feature requested by you to work properly.

They may be used for purposes such as:

• authentication and login;

• maintaining a secure session;

• protecting the Website or App from misuse;

• remembering privacy or cookie choices;

• delivering requested functionality;

• technical communication between your device and our systems;

• operating essential App features; and

• maintaining security.

Where the law permits these technologies to operate without consent because they are strictly necessary or fall within another applicable legal exception, we may use them without asking you to accept them.

You may not be able to disable strictly necessary technologies without affecting the service they provide.

5.2 Preferences and functionality

Technologies may help GetTogether remember choices or adapt functionality to your preferences.

Examples may include:

• remembering selected settings;

• remembering a selected location on your device;

• remembering whether particular notices have already been displayed;

• remembering privacy choices;

• maintaining App preferences; and

• adapting how a feature appears or operates.

Some preference technologies may be permitted without consent where an applicable legal exception applies.

Where an exception does not apply, we will obtain consent where required.

5.3 Analytics and performance

We use analytics and engagement technologies to help us understand matters such as:

• how many people use GetTogether;

• which pages or screens are viewed;

• App opens;

• session duration;

• how people move through the Website or App;

• device and operating-system information;

• whether particular features are being used;

• technical performance;

• crashes and errors; and

• how GetTogether can be improved.

Some limited statistical analytics may be permitted under applicable law without prior consent where all requirements of the relevant statistical-purpose exception are satisfied.

Where we rely on such an exception, we will provide the information and means of objecting required by law.

Where our use of analytics goes beyond an applicable exception, we will seek consent where legally required.

5.4 Security and diagnostics

We may use technologies to:

• identify crashes;

• investigate technical errors;

• maintain security;

• detect misuse;

• protect Accounts;

• identify technical incompatibilities; and

• improve reliability.

Whether consent is required depends on the particular technology, purpose and applicable legal exception.

5.5 Maps, places and location functionality

Where you use map, location or place-search functionality, relevant technologies may be used to:

• display maps;

• find nearby Venues;

• search for towns and cities;

• calculate distances; and

• provide location-related functionality requested by you.

If you choose to use your current location, your device may provide location information to the services necessary to provide that feature.

More information about GetTogether's use of location information is provided in our Privacy Policy.

5.6 Push notifications

The App uses technical identifiers, such as push-notification tokens, so notifications can be delivered to your device where notifications are enabled.

These technologies may involve GetTogether and the relevant device or notification provider.

5.7 Purchases and subscription infrastructure

The App currently contains technology capable of supporting potential in-app purchases or subscription functionality.

Ordinary GetTogether users do not currently have a paid consumer GetTogether subscription.

As described below, RevenueCat's technology is incorporated into the App and receives limited technical information even though consumer in-app purchases are not currently active.

6. Current third-party technologies and providers

The following services are currently used in connection with GetTogether.

Not every provider necessarily places a traditional browser cookie. Some instead use SDKs, technical identifiers or other storage and access technologies.

6.1 Google / Firebase

GetTogether uses Google and Firebase services for functions including:

• user authentication;

• database and cloud functionality;

• push notifications;

• analytics;

• crash reporting; and

• other technical App functions.

Depending on the service, information may include:

• App or installation identifiers;

• device information;

• operating-system information;

• App version;

• usage information;

• session information;

• notification interaction information; and

• technical diagnostic information.

6.2 Google Analytics for Firebase

Google Analytics for Firebase is enabled within the GetTogether App.

It may record information such as:

• screens viewed;

• App opens;

• session length;

• in-App events;

• notification opens;

• basic device information;

• an anonymous App identifier; and

• approximate location inferred from an IP address.

We use this information to understand and improve GetTogether.

Where the particular use of analytics requires consent under applicable storage and access rules, we will use an appropriate consent mechanism.

Where analytics falls within an applicable statutory exception, we will comply with the requirements of that exception.

6.3 Firebase Crashlytics

Firebase Crashlytics helps us identify and fix technical problems.

If the App crashes or encounters certain errors, Crashlytics may receive information such as:

• device model;

• operating-system version;

• App version;

• anonymous installation identifier; and

• crash and diagnostic information.

6.4 Firebase Cloud Messaging

GetTogether uses Firebase Cloud Messaging to support push notifications.

This involves the use of technical device or notification identifiers required to route notifications.

On Apple devices, notification delivery may also involve the Apple Push Notification service.

6.5 Google Maps and place-search services

Google technology is used to support:

• maps;

• current-location functionality;

• Venue positioning;

• distance information; and

• town/city or place searches.

Google may receive relevant technical information such as:

• IP address;

• device information;

• map area viewed;

• location-search terms; and

• device location where you choose to permit and use location functionality.

6.6 Algolia

GetTogether uses Algolia to provide Venue-search functionality.

When a relevant search is performed, Algolia may receive:

• the search term entered; and

• standard technical information such as an IP address.

6.7 RevenueCat

The RevenueCat SDK is incorporated into the GetTogether App.

RevenueCat currently receives:

• an anonymous App identifier; and

• basic device information

when the App opens.

Consumer in-app purchases and subscriptions are not currently offered.

If this functionality changes in future, RevenueCat may additionally process relevant purchase or subscription status information and this Policy will be updated where appropriate.

RevenueCat does not receive payment-card information from GetTogether.

6.8 Stripe

Stripe is used for Venue business subscriptions, rather than ordinary user subscriptions.

Venue payments take place through Stripe's hosted payment environment.

Stripe may use its own cookies, fraud-prevention technologies, security technologies and other storage or access technologies when a business user visits or uses Stripe's services.

Those technologies are controlled by Stripe and are also subject to Stripe's own privacy and cookie information.

GetTogether does not receive or store a Venue's full payment-card number.

6.9 Apple and Google App distribution

If you download or use GetTogether through the Apple App Store or Google Play, Apple or Google may use technologies independently in connection with:

• App installation;

• device functionality;

• security;

• account services;

• updates; and

• other platform functionality.

Their processing is also governed by their own privacy policies and terms.

7. Website cookies

The GetTogether Website may use cookies or similar technologies for purposes including:

Essential Website operation

For example:

• security;

• Website functionality;

• remembering privacy choices; and

• maintaining technical operation.

Analytics

Where enabled, analytics technologies may help us understand:

• numbers of Website visitors;

• pages viewed;

• time spent on pages;

• how visitors reach the Website;

• general device/browser information; and

• Website performance.

Embedded and third-party functionality

Where the Website contains third-party functionality, such as:

• maps;

• videos;

• social-media links or embeds;

• App Store links;

• payment services; or

• other embedded services,

the relevant third party may use its own technologies when that functionality is loaded or used.

We will not intentionally activate non-exempt storage or access technologies before obtaining any consent required by law.

8. Consent and legal exceptions

UK rules do not require consent for every use of a cookie or similar technology.

Depending on the particular purpose, GetTogether may be permitted to use a technology without prior consent where an applicable legal exception applies.

These can include technologies used solely for:

• transmission of communications;

• functionality strictly necessary to provide an online service requested by you;

• qualifying statistical purposes;

• qualifying appearance or functionality preferences; or

• another purpose exempted under applicable law.

The legal requirements differ between those exceptions.

For example, where GetTogether relies on an applicable statistical or preference-related exception, we will provide the information and opportunity to object required by law.

If no applicable exception covers a technology, we will seek valid consent before using it where required.

9. Our consent mechanism

Where consent is required, we aim to give you a meaningful choice before the relevant non-essential technology is activated.

Depending on the service, this may be provided through:

• a Website cookie banner;

• cookie settings;

• an App consent screen;

• operating-system permission controls; or

• another appropriate privacy control.

Where available, you may be able to:

• accept technologies;

• reject optional technologies;

• choose categories;

• change your preferences; and

• withdraw consent.

Withdrawing consent does not affect processing which lawfully occurred before consent was withdrawn.

10. Your Website cookie choices

You can usually control browser cookies using your web browser.

Browser settings commonly allow you to:

• view cookies;

• delete cookies;

• block some or all cookies;

• block third-party cookies;

• clear cookies when the browser closes; and

• use private or incognito browsing.

Blocking all cookies may affect parts of the Website which depend upon them.

Where GetTogether provides a Cookie Settings or similar control on the Website, you can also use that control to manage the categories available to you.

11. Your App choices

Mobile operating systems provide controls which may allow you to manage matters such as:

• location access;

• push notifications;

• advertising or tracking permissions; and

• other device permissions.

GetTogether may also provide in-App controls for particular features.

For example, you can use available GetTogether settings to manage notifications associated with individual Venue Cards.

Some essential technical functionality cannot be disabled while continuing to use the feature which depends on it.

12. Location permissions

GetTogether will only access your current device location through relevant App functionality where the necessary device permission is available.

You may be able to:

• allow location access;

• refuse location access; or

• change your location permission later

through your device settings.

You can also choose a town or city manually instead of using your current GPS position.

GetTogether does not use this functionality to continuously track your precise location in the background.

Further information is available in our Privacy Policy.

13. Do we use cookies for behavioural advertising?

GetTogether may display Promoted Venue or Event content within its own App.

A paid Promoted placement within GetTogether does not by itself mean that we use cross-site behavioural advertising cookies or track you across unrelated websites.

If we introduce storage or access technologies for personalised behavioural advertising in future, we will update our information and obtain consent where required by law.

14. Personal information

Some cookies and similar technologies generate or access information that is personal data.

Where personal data is involved, our use of that information is also subject to applicable data-protection law.

Our Privacy Policy explains:

• what personal information we use;

• why we use it;

• our legal bases;

• who receives it;

• international transfers;

• retention;

• security; and

• your data-protection rights.

15. Third-party services

Some of the technologies used by GetTogether are supplied by third parties.

Those providers may process information on our behalf, independently, or in a combination of roles depending on the particular service.

Third-party technologies may also have:

• their own identifiers;

• their own retention periods;

• their own privacy controls; and

• their own privacy and cookie policies.

Where you leave GetTogether and visit a third-party website, the use of cookies on that website is controlled by the relevant third party.

16. How long cookies and similar technologies last

Different technologies operate for different periods.

Some information is stored:

• only for a browsing or App session;

• until a requested function is completed;

• until you change a setting;

• for a defined technical or security period;

• for an analytics retention period; or

• until the relevant identifier or App data is deleted.

Where we control the relevant retention period, we aim not to retain information for longer than reasonably necessary for its purpose.

Our Privacy Policy contains additional information about GetTogether's data-retention practices.

17. Changes to the technologies we use

The technology used by GetTogether will change as the Website and App develop.

We may:

• introduce new service providers;

• remove providers;

• change analytics tools;

• change App functionality;

• add new technical features; or

• alter how existing technologies operate.

Where a change materially affects the information provided in this Policy, we will update it.

Where fresh consent is legally required, we will request it before using the relevant technology for the new purpose.

18. Changes to this Policy

We may update this Policy from time to time to reflect:

• changes to our Website or App;

• changes in our technology;

• changes to service providers;

• changes in law or regulatory guidance; or

• improvements to the information we provide.

The date at the top of this Policy shows when it was last updated.

19. Contact us

If you have questions about our use of cookies or similar technologies, contact:

GetTogether Limited
Company number: 16640719

167–169 Great Portland Street
London
England
W1W 5PF
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.