GetTogether User Terms and Conditions

Effective date:‍ ‍23 May 2026
Last updated: 23 May 2026

These terms and conditions apply to your use of the GetTogether mobile application and related services. Please read them carefully before creating an account or using the app.

1. Who we are

1.1 GetTogether is operated by GetTogether Limited, a company registered in England and Wales. Our registered office is 85 Great Portland Street, London W1W 7LT.

1.2 In these terms, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

1.3 You can contact us at contact@gettogether-app.com. We encourage you to contact us by email, as this is the quickest and most reliable way for us to receive and respond to your enquiry. Formal correspondence may also be sent to our registered office, but postal correspondence may take longer to reach the right person.

2. What these terms cover

2.1 These terms govern your access to and use of the GetTogether mobile application, website pages connected with the app, and any related in-app services that we make available to users from time to time (together, the “App”).

2.2 The App is a discovery platform that helps users find pubs, bars, clubs, venues, events, deals, drinks, venue features, wishlists, crawls, stamp cards and loyalty cards.

2.3 The App allows venues and other business users to upload, manage or promote certain venue information, events, deals, menus, stamp cards, loyalty cards, offers and other content. Unless we expressly say otherwise, GetTogether acts as a platform provider and does not operate, manage, control or endorse any venue, event, deal, reward, promotion or external ticket provider.

2.4 These terms apply to ordinary users of the App. If you register as, or use the App on behalf of, a venue or business, our separate Venue Terms and Conditions will also apply to you.

3. Accepting these terms

3.1 By downloading, registering for, accessing or using the App, you agree to these terms.

3.2 You may be asked to confirm that you have read and accepted these terms by clicking a button during registration. You will not be able to create an account unless you accept these terms.

3.3 If you do not agree to these terms, you must not use the App and should delete it from your device.

4. Other documents that apply

4.1 The following documents also apply to your use of the App:

(a) our Privacy Notice, which explains how we collect, use and share personal data;

(b) our Cookie Policy, which explains how cookies and similar technologies are used on our website and, where relevant, in connection with the App; and

(c) any additional terms, rules or notices shown in the App for particular features.

4.2 If you download the App from the Apple App Store, Google Play Store or another authorised app store, your use of the App may also be subject to that app store’s terms, rules and policies.

4.3 If there is a conflict between these terms and the rules of an app store, the app store rules will apply to the extent required by that app store.

5. Key definitions

In these terms:

“Account” means your registered user account within the App.

“Business User” means a venue, business, representative, operator or other person using the App for business purposes.

“Content” means text, images, photos, graphics, logos, data, venue information, event information, deal information, drinks information, menus, rewards, offers, descriptions, links, usernames, profile images, wishlist names, crawl names and any other material available through or uploaded to the App.

“Crawl” means a user-created or GetTogether-created collection or route of venues shown in the App.

“Deal” means a venue offer, promotion, discount or other deal displayed in the App.

“Event” means an event displayed in the App, including sports events, music events, quiz nights, club nights, ticketed events and other venue events.

“Loyalty Card” means a venue loyalty feature that allows a venue to approve users as members and make offers or rewards available to them.

“Stamp Card” means a venue reward feature that allows users to collect stamps and redeem a reward when the relevant conditions are met.

“User”, “you” and “your” mean a person who accesses or uses the App.

“Venue” means a pub, bar, club, entertainment venue, live music venue or other hospitality or leisure venue listed in the App.

“Venue Page” means a page or listing in the App relating to a Venue.

6. Age requirement and responsible alcohol use

6.1 You must be at least 18 years old to create an Account or use the App.

6.2 By creating an Account or using the App, you confirm that you are at least 18 years old.

6.3 The App is not intended for anyone under 18. If we reasonably believe that you are under 18, we may suspend or delete your Account.

6.4 The App may display information about venues, events, deals, drinks, alcoholic products, alcohol-related rewards and alcohol-related promotions. You are responsible for drinking responsibly, staying within your limits and complying with the law.

6.5 You must not drink and drive. You should arrange safe transport and seek help if you feel unwell or unsafe.

6.6 Venues remain responsible for checking age, refusing service, refusing entry, complying with licensing laws and deciding whether to serve alcohol.

7. Your Account

7.1 Some features of the App require you to create an Account.

7.2 You must provide accurate, current and complete information when creating and using your Account.

7.3 You are responsible for keeping your login details secure and confidential.

7.4 You are responsible for all activity that takes place under your Account, unless the activity is caused by our failure to use reasonable care and skill.

7.5 You must tell us promptly at contact@gettogether-app.com if you believe your Account has been accessed or used without permission.

7.6 You must not create an Account using false information, impersonate another person, or create an Account for anyone else without their permission.

8. Your right to use the App

8.1 We grant you a personal, non-exclusive, non-transferable, revocable licence to download, access and use the App for your own personal, non-commercial use.

8.2 You must not:

(a) copy, rent, sell, transfer, sublicense or commercially exploit the App;

(b) reverse engineer, decompile, disassemble or try to derive the source code of the App, except where the law allows this;

(c) interfere with, damage or disrupt the App or any systems used to provide it;

(d) scrape, harvest or collect data from the App using automated tools;

(e) use the App to build or support a competing product or service; or

(f) use the App in any unlawful, harmful, misleading or abusive way.

8.3 We may update, modify, suspend or discontinue the App, or any feature of it, from time to time. We will try to avoid causing unnecessary disruption, but we do not guarantee that every feature will always be available.

9. Venue Pages and venue information

9.1 The App displays Venue Pages and venue-related information, including venue names, addresses, descriptions, opening hours, features, images, social links, booking links, menus, events, deals, rewards, promotions and other venue details.

9.2 Some Venue Pages are created or managed by Venues. Some may be created or updated by GetTogether using publicly available information, particularly where a Venue has not yet claimed or managed its own Venue Page.

9.3 Venues are responsible for the accuracy, completeness and legality of any information they upload, publish or provide for their Venue Pages.

9.4 We do not guarantee that Venue Pages are accurate, complete or up to date. Venue information may change without notice.

9.5 You should check important details directly with the Venue before relying on them, including opening hours, entry requirements, prices, availability, accessibility, menus, allergens, booking requirements, age restrictions, event times, deal terms and reward terms.

9.6 The presence of a Venue in the App does not mean that we endorse, recommend, inspect, supervise or control that Venue.

9.7 We may remove, amend, restrict or hide Venue content if we reasonably believe that it is inaccurate, unlawful, misleading, harmful, offensive, inappropriate, infringing or in breach of our rules or applicable law.

10. Venue features, search and recommendations

10.1 The App allows you to search and filter Venues by name, location, features, events, deals, drinks and other information.

10.2 Venue features, tags and search results are based on information available to us, information selected by Venues, user settings and technical search logic. They may not always be complete, accurate or current.

10.3 Search results, map results, featured rows, recommendations and categorised rows are discovery tools only. They are not endorsements, guarantees or professional recommendations by GetTogether.

10.4 If you use search or filters to find specific facilities, such as accessibility features, dog-friendly venues, sports screens, beer gardens, food availability, student deals, non-alcoholic drinks, or any other filters, you should still check the relevant details directly with the Venue before attending.

11. Maps, location and directions

11.1 The App may use your live location or a location/address selected by you to show nearby Venues, map results and location-based information.

11.2 Location-based features depend on your device settings, permissions, internet connection, third-party map services and the accuracy of location data available to us.

11.3 Map pins, distances, addresses and location results may be inaccurate, incomplete or unavailable.

11.4 The App may allow you to open directions using Google Maps, Apple Maps or another map provider available on your device. Directions are provided by the relevant third-party map provider, not by GetTogether.

11.5 You are responsible for checking routes, travel arrangements, safety and accessibility before travelling.

12. Events and external ticket links

12.1 The App may display Events created or supplied by GetTogether, Venues or other Business Users.

12.2 Event listings may include information such as the Event name, description, time, date, Venue, cost, images, links, booking information and other details.

12.3 Unless we expressly state otherwise, Events are organised, hosted and controlled by the relevant Venue or event organiser, not by GetTogether.

12.4 The App may provide external links to ticketing platforms, Venue websites or other third-party websites where tickets or bookings may be available.

12.5 You cannot currently buy tickets directly through the App. Any ticket purchase, booking or payment made through an external link is made outside the App and will be subject to the terms, conditions, refund policies and privacy notices of the relevant Venue, ticket provider or third-party website.

12.6 GetTogether is not responsible for external ticket sales, booking systems, refunds, cancellations, postponements, entry decisions, ticket validity, pricing, fees or the performance of any third-party ticketing provider.

12.7 Saving an Event in the App adds it to your personal saved list only. It does not create a booking, ticket, reservation, reminder, contract with the Venue, or commitment by the Venue or GetTogether.

12.8 The relevant Venue or event organiser is responsible for updating Event information, including cancellations, postponements, time changes, price changes and entry requirements. We do not guarantee that you will be notified of Event changes.

13. Deals and promotions

13.1 The App may display Deals created or supplied by GetTogether, Venues or other Business Users.

13.2 Deals may include discounts, offers, promotions, student deals, drink offers, food offers, time-limited offers or other Venue promotions.

13.3 Unless we expressly state otherwise, Deals are offered, controlled and honoured by the relevant Venue, not by GetTogether.

13.4 A Deal may have its own terms and conditions, including expiry dates, time restrictions, availability limits, eligibility rules, age restrictions, student status requirements, minimum spend requirements, exclusions or other conditions. You must read and follow those terms.

13.5 Some Deals may use a QR code, code or screen that you show to Venue staff. The QR code or code may help the Venue check whether a Deal is still active, but it does not guarantee that the Venue will honour the Deal.

13.6 No money is exchanged through the App when a Deal is shown, checked or redeemed. Any purchase connected with a Deal takes place between you and the Venue.

13.7 The relevant Venue is responsible for honouring Deals it publishes or agrees to make available. If a Venue refuses to honour a Deal, your primary remedy is against that Venue.

13.8 We may remove, suspend or restrict Deals if we reasonably believe they are inaccurate, unlawful, misleading, harmful, inappropriate, irresponsible, offensive, unavailable, expired, or in breach of these terms or applicable law.

13.9 Alcohol-related Deals may be displayed in the App. You are responsible for drinking responsibly, and Venues are responsible for ensuring that any alcohol-related Deal complies with licensing laws and responsible alcohol promotion requirements.

14. Stamp Cards

14.1 The App may allow Venues to create Stamp Cards through which users can collect stamps and redeem rewards.

14.2 Stamp Cards are created, controlled and administered by the relevant Venue, not by GetTogether.

14.3 The Venue decides the rules for each Stamp Card, including:

(a) what counts as a qualifying purchase;

(b) the number of stamps required;

(c) the reward;

(d) any expiry date;

(e) any image, design or description;

(f) any additional terms and conditions; and

(g) whether to approve or remove users from the Stamp Card.

14.4 To collect a stamp, you may need to show a QR code or other in-app code to Venue staff. Venue staff are responsible for scanning the code and applying the correct number of stamps.

14.5 GetTogether does not verify whether you have made a qualifying purchase and is not responsible for stamps being added incorrectly, refused, delayed or removed by Venue staff.

14.6 When you have collected enough stamps, the App may show that you have earned a reward. You may need to show the reward to Venue staff and have it scanned or confirmed before it can be redeemed.

14.7 The Venue is responsible for providing, honouring and administering Stamp Card rewards. GetTogether does not guarantee that a Venue will honour any Stamp Card or reward.

14.8 Venues may be able to amend Stamp Card details, including images, terms, qualifying purchases and rewards. Venues may also be able to delete or end a Stamp Card. If a Stamp Card is deleted or ended, your existing stamps or rewards may be removed from your wallet or shown as expired.

14.9 We are not responsible for any loss of stamps, rewards or benefits caused by a Venue changing, ending, deleting or failing to honour a Stamp Card, unless the issue was caused by our failure to use reasonable care and skill.

14.10 You must not misuse Stamp Cards, create false scans, attempt to obtain stamps without a qualifying purchase, transfer rewards improperly, exploit technical errors, or otherwise act dishonestly. We may suspend or delete your Account if we reasonably believe you have misused a Stamp Card or reward.

15. Loyalty Cards

15.1 The App may allow Venues to create Loyalty Cards through which users can join venue loyalty schemes and access offers or rewards.

15.2 Loyalty Cards are created, controlled and administered by the relevant Venue, not by GetTogether.

15.3 You may be able to request to join a Loyalty Card by scanning a code or entering a code. The Venue must approve your request before you become a member of that Loyalty Card.

15.4 Venues may offer general loyalty offers to all approved members and may also give individual users tailored or personalised offers.

15.5 If the App shows that you are a “special member” or shows a similar status, this means the Venue has assigned a tailored offer or status to you. It does not mean that you have any status with GetTogether.

15.6 Venues may change loyalty offers, time-limited offers, tailored offers, terms and eligibility rules at any time, subject to applicable law and any terms shown for the relevant Loyalty Card.

15.7 Venues may remove users from Loyalty Cards. You may also leave a Loyalty Card.

15.8 The Venue is responsible for providing, honouring and administering Loyalty Card offers and rewards. GetTogether does not guarantee that a Venue will honour any Loyalty Card, offer or reward.

15.9 If a Venue refuses to honour a Loyalty Card offer or reward, your primary remedy is against that Venue.

16. Venue notifications connected with Stamp Cards and Loyalty Cards

16.1 If you join a Venue’s Stamp Card or Loyalty Card, the Venue may be able to send you in-app or push notifications connected with that card.

16.2 These notifications may include service messages, reward updates, card updates, event announcements, Deal announcements, time-limited offers and promotional messages.

16.3 At present, you may not be able to turn off notifications from a specific Stamp Card or Loyalty Card within the App. If you no longer wish to receive notifications from a particular Venue in relation to a Stamp Card or Loyalty Card, you may need to leave the relevant Stamp Card or Loyalty Card or adjust your device notification settings.

16.4 Turning off push notifications at device level may mean you do not receive time-sensitive information about offers, rewards, Stamp Cards, Loyalty Cards, Events or Deals.

16.5 Venue notifications are created and sent by or on behalf of the relevant Venue. Venues are responsible for ensuring that their notifications are accurate, lawful, responsible and not misleading.

17. Your data and Venue access to data

17.1 We process your personal data in accordance with our Privacy Notice.

17.2 When you use certain features, including Stamp Cards and Loyalty Cards, certain personal data may be shared with the relevant Venue.

17.3 If you request to join or join a Venue’s Stamp Card or Loyalty Card, the relevant Venue may be able to see information such as your name, email address, date of birth and profile image.

17.4 Venues may use this information to administer the relevant Stamp Card or Loyalty Card, approve or manage your membership, provide offers or rewards, verify eligibility, send permitted notifications and manage their relationship with you.

17.5 GetTogether and the relevant Venue may each act as a separate controller of personal data for their own uses of your data. This means the Venue may have its own legal responsibilities for how it uses your data.

17.6 You should contact the relevant Venue directly if you have questions about how that Venue uses your personal data. You can also contact us at contact@gettogether-app.com if your concern relates to how GetTogether uses your data or how data is shared through the App.

17.7 You are responsible for ensuring that the personal information in your Account is accurate and up to date.

18. Wishlists, public collections and visited venues

18.1 The App may allow you to create custom wishlists or collections of Venues.

18.2 Wishlists may be private or public, depending on the settings available in the App and the choices you make.

18.3 If you make a wishlist public, other users may be able to view it, copy it into their own collections, and use it for venue discovery.

18.4 Public wishlists may be displayed, featured or promoted in the App, including on the homepage or in public collection rows.

18.5 You are responsible for any title, description, image or other content you add to a wishlist.

18.6 You must not create wishlist content that is unlawful, offensive, abusive, discriminatory, misleading, infringing, harmful or inappropriate.

18.7 We may remove, hide or restrict any wishlist if we reasonably believe it is unlawful, offensive, abusive, discriminatory, misleading, infringing, harmful, inappropriate, unsafe or in breach of these terms.

18.8 The App may allow you to mark Venues as visited. Your visited Venues are intended to be private to you unless we clearly state otherwise.

18.9 You may be able to unmark a Venue as visited. This may remove the visited Venue from your visible collection, although our Privacy Notice explains how long any related data may be retained.

19. Crawls

19.1 The App may allow you to create Crawls and invite other users to join them using a code.

19.2 Crawls are planning and discovery tools only. They do not create a booking, reservation, organised tour, supervised event or contract with any Venue.

19.3 Unless we expressly state otherwise, GetTogether does not organise, host, supervise, guide, manage or control any Crawl.

19.4 GetTogether may create or display suggested or recommended Crawls for inspiration, discovery or marketing purposes. These are not supervised events and do not guarantee entry, availability, safety, suitability, opening hours, travel time or any particular experience.

19.5 You and the other users taking part in a Crawl are responsible for your own safety, behaviour, travel arrangements, venue entry, spending, alcohol consumption and compliance with the law.

19.6 Venues may refuse entry, refuse service or ask you to leave, including where you are intoxicated, underage, abusive, unsafe, in breach of venue rules or in breach of licensing requirements.

19.7 You must not use Crawls to organise unlawful, unsafe, abusive, discriminatory, harassing or harmful activity.

19.8 We may remove, restrict or disable Crawls if we reasonably believe they are unlawful, unsafe, offensive, harmful, inappropriate or in breach of these terms.

20. Drinks menus, allergens and prices

20.1 The App may display drinks menus, food information, tags, descriptions, availability information, non-alcoholic options, vegan or gluten-free tags, and other menu information supplied or managed by Venues.

20.2 Venues are responsible for menu accuracy, drink information, ingredient information, allergen information, dietary tags, pricing where shown, availability and compliance with applicable law.

20.3 GetTogether does not guarantee that any menu item, price, tag, allergen information or description is accurate, complete, current or available.

20.4 You should check directly with Venue staff before ordering, especially if you have allergies, intolerances, dietary requirements, accessibility requirements or other specific needs.

21. Student status and student deals

21.1 The App may allow you to indicate whether you are a student.

21.2 Student status may be used to show, hide or filter student-related Deals or other student-related content.

21.3 You must not falsely claim to be a student to access student Deals or benefits.

21.4 Venues may ask you to provide valid student identification before honouring a student Deal or student benefit.

22. User Content

22.1 You may be able to upload or create limited Content in the App, such as your name, profile image, date of birth, student status, wishlist names, wishlist descriptions, Crawl names, Crawl descriptions and Crawl images.

22.2 You must ensure that any Content you upload or create is accurate, lawful and does not infringe anyone else’s rights.

22.3 You must not upload or create Content that is:

(a) unlawful, fraudulent or misleading;

(b) abusive, threatening, harassing or hateful;

(c) discriminatory or offensive;

(d) sexually explicit or otherwise inappropriate;

(e) defamatory;

(f) infringing of intellectual property or privacy rights;

(g) harmful to other users, Venues or GetTogether; or

(h) designed to spread viruses, malware or harmful code.

22.4 You retain any rights you have in your User Content. By uploading or creating User Content, you grant GetTogether a worldwide, royalty-free, non-exclusive, transferable and sublicensable licence to host, store, copy, display, use, reproduce, adapt, publish, distribute and make available that User Content for the purposes of operating, improving, protecting and marketing the App.

22.5 This licence continues for as long as needed for the purposes set out above, including where your Content has been shared publicly, copied by other users, included in public collections, used in screenshots, retained for legal reasons or stored in backups.

22.6 We may remove, hide or restrict User Content if we reasonably believe it breaches these terms or may expose users, Venues, GetTogether or others to harm, liability or legal risk.

23. Acceptable use

23.1 You must use the App responsibly and lawfully.

23.2 You must not:

(a) use the App if you are under 18;

(b) use the App to harass, threaten, abuse, defame, impersonate or harm anyone;

(c) use the App to promote unlawful, unsafe, discriminatory or harmful activity;

(d) misuse Deals, Stamp Cards, Loyalty Cards, QR codes, codes or rewards;

(e) attempt to obtain rewards, stamps, offers or benefits dishonestly;

(f) upload unlawful, offensive, harmful, misleading or infringing Content;

(g) attempt to access another user’s Account or data;

(h) attempt to access, interfere with or damage our systems;

(i) use bots, scrapers, crawlers or automated systems without our written permission;

(j) copy, scrape or harvest Venue, user or App data;

(k) interfere with the security, integrity or availability of the App;

(l) use the App for commercial purposes unless you have accepted our Business / Venue Terms; or

(m) encourage or assist anyone else to do any of the above.

24. Reporting issues

24.1 If you believe that a Venue, Event, Deal, Stamp Card, Loyalty Card, reward, public wishlist, Crawl, user or other Content is harmful, unlawful, misleading, inappropriate, infringing or otherwise in breach of these terms, you can report it through the App where reporting tools are available or contact us at contact@gettogether-app.com.

24.2 If your issue relates to a Venue’s service, refusal of entry, refusal to honour a Deal, refusal to honour a reward, event cancellation, booking, ticket, refund, menu, allergen information or customer service, you should contact the relevant Venue or third-party provider first.

24.3 We may, but are not required to, investigate reports or help resolve disputes between users and Venues.

24.4 If you report a Venue-related issue to us, we may share relevant information with the Venue where reasonably necessary to investigate or respond to the issue, as explained in our Privacy Notice.

25. Intellectual property

25.1 The App, GetTogether name, GetTogether logo, software, design, layout, features, systems, databases, branding and all related intellectual property rights belong to GetTogether or our licensors.

25.2 You may not use our name, logo, branding or other intellectual property without our prior written permission.

25.3 Venue names, logos, images, trademarks and other Venue content may belong to the relevant Venue or third parties.

25.4 You must not copy, reproduce, distribute, modify or use any App content except as permitted by these terms or by functionality within the App.

26. Intellectual property complaints

26.1 If you believe that Content in the App infringes your copyright, trade mark or other intellectual property rights, please contact us at contact@gettogether-app.com and include:

(a) your name and contact details;

(b) details of the work or rights you believe have been infringed;

(c) the location of the allegedly infringing Content in the App;

(d) an explanation of why you believe the Content infringes your rights; and

(e) confirmation that the information you have provided is accurate and that you are the rights holder or authorised to act on behalf of the rights holder.

26.2 We may remove or restrict access to Content while we investigate an intellectual property complaint.

26.3 We may suspend or delete Accounts that repeatedly infringe intellectual property rights.

27. Third-party websites and services

27.1 The App may contain links to third-party websites, apps, booking systems, ticketing platforms, social media pages, menus, payment providers, map providers or other services.

27.2 Third-party websites and services are not controlled by GetTogether. We are not responsible for their content, availability, accuracy, terms, privacy practices, charges, refunds, security or performance.

27.3 You should read the terms and privacy notices of any third-party website or service before using it or providing personal data.

28. Venue safety, entry and conduct

28.1 Venues are responsible for the safety, security, crowd management, accessibility, service, staff conduct, lawful alcohol service and general operation of their premises.

28.2 GetTogether does not inspect Venues, supervise Venue staff, carry out risk assessments, control admission, monitor alcohol service or manage the physical environment at any Venue.

28.3 By attending a Venue or Event found through the App, you acknowledge that hospitality, nightlife, sports, music and entertainment environments may involve risks, including crowds, alcohol, loud music, travel risks, personal safety risks and unpredictable behaviour by others.

28.4 You are responsible for deciding whether to attend a Venue or Event and for taking reasonable care of your own safety and belongings.

28.5 Venues may refuse entry, refuse service, refuse to honour an offer or ask you to leave where they consider it appropriate, including where you are or appear to be underage, intoxicated, abusive, unsafe, inappropriately dressed, in breach of venue rules or in breach of licensing requirements.

28.6 Nothing in these terms limits or excludes any liability that cannot legally be limited or excluded.

29. App availability and updates

29.1 We aim to make the App available, but we do not guarantee that it will always be available, uninterrupted, secure or error-free.

29.2 The App may be unavailable or disrupted due to maintenance, updates, technical issues, third-party service failures, network issues, security issues or events outside our reasonable control.

29.3 We may update the App to improve functionality, fix bugs, address security issues, reflect legal changes or make other changes.

29.4 If you do not install updates, some parts of the App may not work properly or may stop working.

29.5 We may stop supporting older versions of the App or older device operating systems.

30. Our responsibility to you

30.1 We are responsible for losses you suffer that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

30.2 We are not responsible for losses that are not foreseeable. Loss is foreseeable if it is obvious that it will happen or if, at the time you accepted these terms, both you and we knew it might happen.

30.3 We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or your statutory rights as a consumer.

30.4 Subject to clause 30.3, we are not responsible for:

(a) inaccurate, incomplete or outdated Venue information supplied by Venues or obtained from public sources;

(b) a Venue’s refusal to honour a Deal, Stamp Card, Loyalty Card, reward, offer or promotion;

(c) Event cancellations, postponements, changes or entry refusals by Venues or event organisers;

(d) external ticket purchases, bookings, refunds or ticketing disputes;

(e) Venue safety, Venue service, Venue staff conduct or Venue licensing compliance;

(f) third-party websites, apps, maps, booking systems, payment systems or ticketing platforms;

(g) loss caused by your failure to keep your Account secure;

(h) loss caused by your misuse of the App;

(i) loss caused by inaccurate information you provide;

(j) loss caused by your failure to check important details directly with a Venue; or

(k) business losses, including loss of profit, loss of business, business interruption or loss of business opportunity.

30.5 The App is provided for personal, domestic and private use. If you use the App for business purposes without agreeing to our Venue Terms and Conditions, we will not be responsible for any business losses.

31. Consumer rights

31.1 Nothing in these terms affects your legal rights as a consumer.

31.2 The App is currently free for ordinary users. If we introduce paid consumer features in the future, additional terms may apply and will be made available before purchase.

31.3 If digital content we provide through the App and is our responsibility is faulty and damages your device or digital content, you may have legal rights to repair or compensation where required by consumer law.

32. Suspension and termination

32.1 You may stop using the App at any time and may delete the App from your device.

32.2 You may be able to delete your Account using in-app account settings. If you cannot delete your Account in the App, you can contact us at contact@gettogether-app.com.

32.3 We may suspend, restrict or delete your Account, or restrict your access to some or all App features, if we reasonably believe that:

(a) you have breached these terms;

(b) you are under 18;

(c) you have misused Deals, Stamp Cards, Loyalty Cards, QR codes, rewards or offers;

(d) you have acted fraudulently, unlawfully, abusively or dishonestly;

(e) you have uploaded unlawful, harmful, misleading, infringing or inappropriate Content;

(f) your Account creates a risk to other users, Venues, GetTogether or third parties;

(g) we are required to do so by law, regulation, app store rules or a competent authority; or

(h) continued access may cause legal, security, operational or reputational risk.

32.4 Where reasonable, we may give you notice or an opportunity to put things right before suspending or deleting your Account. However, we may act immediately where we consider it necessary.

32.5 Sections that by their nature should continue after your Account ends will continue, including sections relating to intellectual property, User Content licences, acceptable use, reporting, disclaimers, liability, data, complaints and governing law.

33. Changes to these terms

33.1 We may update these terms from time to time, including to reflect new features, changes to the App, changes in law, changes in our business model, app store requirements or improvements to clarity.

33.2 When we make material changes, we will take reasonable steps to notify you, such as by showing an in-app notice, homepage bottom sheet, email, push notification or other appropriate notice.

33.3 We may ask you to accept the updated terms before continuing to use the App.

33.4 If you continue to use the App after updated terms take effect, you will be treated as having accepted the updated terms, unless applicable law requires a different approach.

33.5 If you do not agree to updated terms, you should stop using the App and delete your Account.

34. Complaints and contact

34.1 If you have a complaint about GetTogether or the App, please contact us at contact@gettogether-app.com.

34.2 We aim to acknowledge or respond to complaints within 14 days.

34.3 If your complaint relates to a Venue, Event, Deal, Stamp Card, Loyalty Card, reward, booking, ticket, menu, allergen information, refusal of entry, refusal of service or Venue staff, you should contact the relevant Venue or third-party provider first.

34.4 We may assist with Venue-related issues where appropriate, but we are not required to resolve disputes between you and a Venue.

35. Transfer of rights

35.1 We may transfer our rights and obligations under these terms to another organisation. We will take reasonable steps to ensure that any transfer does not affect your rights under these terms.

35.2 You may not transfer your rights or obligations under these terms to another person without our prior written consent.

36. If part of these terms is invalid

36.1 Each section of these terms operates separately.

36.2 If a court or relevant authority decides that any part of these terms is unlawful or unenforceable, the remaining parts will continue to apply.

37. Delay in enforcement

37.1 If we delay enforcing these terms, we can still enforce them later.

37.2 If we do not immediately act when you breach these terms, that does not mean we have waived our right to act in future.

38. Governing law and courts

38.1 These terms are governed by the laws of England and Wales.

38.2 You can bring legal proceedings in the courts of England and Wales.

39. Contact details

GetTogether Limited
85 Great Portland Street
London
W1W 7LT
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

GetTogether Venue Terms and Conditions

Effective date: 28 May 2026
Last updated: 28 May 2026

These Venue Terms and Conditions apply to venues and other business users that use GetTogether to create, manage, edit, promote or publish venue pages, events, deals, menus, stamp cards, loyalty cards, notifications, links, offers or other business content.

Please read these terms carefully before creating or using a business account.

1. Who we are

1.1 GetTogether is operated by GetTogether Limited, a company registered in England and Wales. Our registered office is 85 Great Portland Street, London W1W 7LT.

1.2 In these terms, “GetTogether”, “we”, “us” and “our” mean GetTogether Limited.

1.3 You can contact us at contact@gettogether-app.com. We encourage you to contact us by email, as this is the quickest and most reliable way for us to receive and respond to your enquiry. Formal correspondence may also be sent to our registered office, but postal correspondence may take longer to reach the right person.

2. What these terms cover

2.1 These terms govern your access to and use of the GetTogether mobile application, website pages connected with the app, and related services made available to business users from time to time (together, the “App”).

2.2 The App is a discovery platform that helps users find pubs, bars, clubs, venues, events, deals, drinks, venue features, wishlists, crawls, stamp cards and loyalty cards.

2.3 These terms apply to you if you register as, act as, or use the App on behalf of a venue, business, company, partnership, sole trader, organisation, promoter, event organiser or other commercial entity.

2.4 Business Users may also use the App in the same way as ordinary users, including to browse venues, search for events or deals, save venues, create wishlists or crawls, join stamp or loyalty cards, and otherwise explore the App for personal or non-business purposes. Where you use the App in that way, our separate User Terms and Conditions also apply to that personal or ordinary user activity.

3. Key definitions

In these terms:

“Account” means your registered account within the App.

“Business Account” means an Account used by or on behalf of a Business User.

“Business Content” means any content, information, text, images, links, descriptions, menus, drinks information, venue information, event information, deal information, terms, rewards, offers, promotions, notifications, logos, branding or other material uploaded, created, edited, submitted, published or managed by you or on your behalf through the App.

“Business User”, “you” and “your” mean the person, venue, company, organisation or business using the App for business or commercial purposes.

“Customer” means an App user who interacts with your Venue Page, Event, Deal, Stamp Card, Loyalty Card, notification, promotion or other Business Content.

“Customer Data” means personal data about Customers that is made available to you through the App, including where Customers request to join or join your Stamp Card or Loyalty Card.

“Deal” means a venue offer, promotion, discount or other deal displayed in the App.

“Event” means an event displayed in the App, including sports events, music events, quiz nights, club nights, ticketed events and other venue events.

“Loyalty Card” means a venue loyalty feature that allows you to approve Customers as members and make offers or rewards available to them.

“Promoted Placement” means a paid promotion, featured placement, boosted placement or similar paid visibility feature made available through the App.

“Stamp Card” means a venue reward feature that allows Customers to collect stamps and redeem a reward when the relevant conditions are met.

“User Terms” means the GetTogether User Terms and Conditions.

“Venue” means a pub, bar, club, restaurant, entertainment venue, live music venue or other hospitality or leisure venue listed in the App.

“Venue Page” means a page or listing in the App relating to a Venue.

4. Accepting these terms

4.1 By creating, registering, accessing or using a Business Account, or by using any business features of the App, you agree to these terms.

4.2 You may be asked to tick a box confirming that you have read and accepted these terms. You will not be able to use business features unless you accept these terms.

4.3 If you use the App on behalf of a company, partnership, organisation, venue or other legal entity, you confirm that you have authority to bind that entity to these terms.

4.4 If you do not agree to these terms, you must not create or use a Business Account or use any business features of the App.

5. Other documents that apply

5.1 The following documents also apply:

(a) our User Terms and Conditions, where relevant;

(b) our Privacy Notice;

(c) our Cookie Policy; and

(d) any additional terms, rules or notices shown in the App for particular features, payments, promotions, subscriptions or third-party services.

5.2 Your use of the App may also be subject to the terms, rules and policies of Apple, Google, Stripe, RevenueCat, app stores, payment providers, analytics providers, ticketing platforms, booking providers or other third-party services used in connection with the App.

6. Business User eligibility and authority

6.1 You must be at least 18 years old to use a Business Account.

6.2 You must not create or use a Business Account unless you are authorised to act on behalf of the relevant Venue or business.

6.3 You must provide accurate, current and complete information about yourself, your business and your Venue.

6.4 You must promptly update your Business Account and Business Content if any information changes.

6.5 We may ask you to provide information to verify your identity, your authority to act for the Venue, your ownership or management of the Venue, your right to claim a Venue Page, or your compliance with these terms.

6.6 We may refuse, suspend or remove access to a Business Account or Venue Page if we reasonably believe that you are not authorised to act for the relevant Venue or business.

7. Business Accounts

7.1 Business Users and ordinary users use the same App, but you may be required to confirm during sign-up or account setup whether you are using the App as a Business User.

7.2 You are responsible for keeping your login credentials secure and confidential.

7.3 You are responsible for all activity that takes place under your Business Account, including activity by staff, contractors, agents or anyone else who accesses the Account with your permission or due to your failure to keep it secure.

7.4 You must ensure that only authorised staff or representatives access your Business Account.

7.5 You must tell us promptly at contact@gettogether-app.com if you believe your Business Account has been accessed or used without permission.

7.6 You must not share Business Account access with anyone who is not authorised to act on behalf of the relevant Venue or business.

8. GetTogether’s role

8.1 GetTogether provides a technology platform that allows Business Users to create, manage, edit, publish and promote Business Content and to interact with Customers through certain App features.

8.2 Unless we expressly agree otherwise in writing, GetTogether does not:

(a) operate or manage your Venue;

(b) organise, host, supervise or control your Events;

(c) create, approve or guarantee your Deals, Stamp Cards, Loyalty Cards, rewards or promotions;

(d) sell tickets or take ticket payments on your behalf;

(e) act as your agent;

(f) act as a party to your contracts with Customers;

(g) guarantee footfall, views, clicks, saves, redemptions, bookings, revenue or commercial results; or

(h) verify the accuracy, legality or suitability of your Business Content.

8.3 You remain solely responsible for your Venue, Business Content, legal compliance, Customer relationships, Events, Deals, Stamp Cards, Loyalty Cards, rewards, promotions, staff conduct, Venue operations and dealings with Customers.

9. Venue Pages and claimed / unclaimed listings

9.1 The App may contain Venue Pages created by GetTogether, Venues, Business Users or by using publicly available information.

9.2 During the early stages of the App, GetTogether may create or update unclaimed Venue Pages using publicly available information or information reasonably available to us.

9.3 A Venue may ask to claim an existing Venue Page by contacting us. We may ask for information to verify that the person requesting access is authorised to act for the Venue.

9.4 Once you claim or manage a Venue Page, you are responsible for ensuring that all information on that Venue Page is accurate, complete, lawful, current and not misleading.

9.5 We may refuse, suspend or reverse a Venue Page claim if we reasonably believe that the request is unauthorised, disputed, inaccurate, fraudulent, misleading or otherwise inappropriate.

10. Business Content obligations

10.1 You are responsible for all Business Content uploaded, created, edited, submitted, published or managed through your Business Account or on your behalf.

10.2 You must ensure that all Business Content is:

(a) accurate, complete and up to date;

(b) lawful and not misleading;

(c) clear about any material terms, restrictions, eligibility rules, expiry dates, exclusions, costs or limitations;

(d) compliant with all applicable laws, regulations, licensing requirements, advertising rules, consumer protection laws and industry codes;

(e) not harmful, offensive, abusive, discriminatory, defamatory, obscene or inappropriate;

(f) not infringing of any intellectual property, privacy, data protection, image, publicity or other third-party rights; and

(g) not likely to bring GetTogether into disrepute.

10.3 You must promptly correct or remove Business Content if it becomes inaccurate, expired, unavailable, unlawful, misleading or inappropriate.

10.4 You must not publish Business Content that encourages unsafe, irresponsible, unlawful or excessive alcohol consumption.

10.5 You must not use the App to make claims, offers or promotions that you are unwilling or unable to honour.

11. Venue information, opening hours, features and links

11.1 You may be able to add, edit or manage Venue information, including opening hours, descriptions, images, features, menus, events, deals, social media links, booking links, website links and other URLs.

11.2 You are responsible for ensuring that all Venue information and links are accurate, lawful, appropriate and kept up to date.

11.3 You must ensure that any external links you add are safe, lawful, relevant and not misleading.

11.4 You must not add links to unlawful, harmful, malicious, fraudulent, misleading, offensive, infringing or inappropriate websites or services.

11.5 We may remove or disable any Venue information or link if we reasonably believe it breaches these terms or may expose Customers, GetTogether or others to harm, liability or legal risk.

12. Menus, drinks, allergens and prices

12.1 You may be able to upload or manage drinks menus, food information, drink descriptions, tags, images and availability information.

12.2 You are solely responsible for menu accuracy, ingredients, allergen information, dietary tags, drink descriptions, pricing where shown, availability and compliance with applicable law.

12.3 If you tag drinks or items as non-alcoholic, alcoholic, vegan, gluten-free, student-friendly, low-alcohol, alcohol-free or using any similar descriptor, you must ensure that the tag is accurate and not misleading.

12.4 If you include prices in descriptions or any other free-text field, you must keep those prices accurate and up to date.

12.5 You must ensure that any allergen, ingredient or dietary information you provide is accurate and complies with applicable food and consumer information laws.

13. Events

13.1 You may be able to create, edit, publish, manage or promote Events through the App.

13.2 You are solely responsible for your Events and Event listings, including:

(a) Event title, description, date, time, location and images;

(b) entry requirements, age restrictions, dress codes and other rules;

(c) cost, booking requirements and ticketing information;

(d) third-party ticket links or booking links;

(e) cancellation, postponement or change information;

(f) ensuring the Event can lawfully take place; and

(g) ensuring the Event complies with licensing, health and safety, consumer, advertising and other applicable laws.

13.3 You must promptly update Event listings if an Event is cancelled, postponed, rescheduled, sold out, changed or no longer available.

13.4 GetTogether is not responsible for notifying Customers about changes to your Events. You are responsible for communicating important changes to Customers where required.

13.5 You must not publish Event information that is false, misleading, incomplete or likely to cause Customers to attend on the basis of incorrect information.

13.6 The App may show you certain Event statistics, such as clicks. Any statistics are provided for general information only and may not be complete, accurate, real-time or suitable for detailed business analysis.

14. External ticket links

14.1 The App may allow you to add external links to ticketing platforms, booking providers, Venue websites or other third-party services.

14.2 Tickets are not currently sold directly through the App.

14.3 You are responsible for any ticketing or booking arrangements connected with your Event, including ticket availability, ticket validity, ticket prices, fees, refunds, cancellations, postponements, customer service and compliance with applicable laws.

14.4 You must ensure that ticket links are accurate, lawful, secure and lead to the correct Event or booking page.

14.5 You must not imply that GetTogether sells, guarantees, endorses or is responsible for tickets unless we have expressly agreed this in writing.

14.6 GetTogether is not responsible for any third-party ticketing platform, payment provider, booking service, refund policy, ticket dispute or ticketing error.

15. Deals

15.1 You may be able to create, publish or manage Deals through the App.

15.2 Unless the App states otherwise, Deals cannot be edited after publication. You must check all Deal details carefully before publishing.

15.3 You are solely responsible for your Deals, including:

(a) the accuracy of the Deal description;

(b) eligibility rules;

(c) expiry dates;

(d) availability limits;

(e) time restrictions;

(f) exclusions;

(g) student status requirements;

(h) age restrictions;

(i) minimum spend requirements;

(j) responsible alcohol promotion; and

(k) any terms and conditions shown in the Deal terms box or elsewhere.

15.4 You must honour Deals that you publish, subject to any lawful and clearly stated terms, conditions, restrictions and availability limits.

15.5 If you refuse to honour a Deal, you are responsible for dealing with the Customer and any complaint, claim, refund request or regulatory issue that may arise.

15.6 Some Deals may use a QR code or code that allows Venue staff to check whether the Deal is still active. You are responsible for ensuring your staff understand how to check and administer Deals.

15.7 GetTogether does not guarantee that a QR code, code or Deal verification screen will prevent misuse, fraud, error or disputes.

15.8 No monetary value is exchanged through the App when a Deal is shown, checked or redeemed. Any purchase connected with a Deal takes place between you and the Customer.

16. Stamp Cards

16.1 You may be able to create, publish, manage, amend or delete Stamp Cards through the App.

16.2 You are solely responsible for each Stamp Card you create or manage.

16.3 When creating a Stamp Card, you are responsible for setting and explaining:

(a) the qualifying purchase or qualifying action;

(b) the number of stamps required;

(c) the reward;

(d) any expiry date;

(e) the image, design and description;

(f) any additional terms and conditions;

(g) any limits, exclusions or restrictions; and

(h) whether alcohol-related rewards are available.

16.4 You must ensure that all Stamp Card rules are clear, lawful, fair and not misleading.

16.5 You are responsible for approving users who request to join your Stamp Card.

16.6 You are responsible for ensuring that your staff correctly scan Customer QR codes, apply stamps, check rewards and redeem rewards.

16.7 GetTogether does not verify whether a Customer has made a qualifying purchase and is not responsible for stamps being added, refused, delayed, incorrectly applied or removed by your staff.

16.8 You must honour Stamp Card rewards that Customers have validly earned, subject to any lawful and clearly stated terms and conditions.

16.9 You may be able to amend Stamp Card images, terms, qualifying purchases and rewards. You may not be able to change the number of stamps required once the Stamp Card has been created.

16.10 You may be able to delete or end a Stamp Card. If you do so, the Stamp Card may be removed from Customer wallets or shown as expired.

16.11 Before changing, deleting or ending a Stamp Card, you should consider your obligations to Customers who have already collected stamps or earned rewards.

16.12 You are responsible for any Customer complaints, claims or regulatory issues arising from your amendment, deletion, expiry, refusal or failure to honour a Stamp Card or reward.

16.13 You must not create Stamp Cards that are unlawful, misleading, unfair, irresponsible or likely to encourage excessive alcohol consumption.

17. Loyalty Cards

17.1 You may be able to create, publish, manage, amend or delete Loyalty Cards through the App.

17.2 You are solely responsible for each Loyalty Card you create or manage.

17.3 Customers may request to join a Loyalty Card by scanning a code or entering a code. You are responsible for approving or rejecting membership requests.

17.4 You may offer a general loyalty offer to approved members and may offer tailored or personalised offers to individual Customers.

17.5 If you assign a Customer “special member” status or similar status, this means you have assigned that Customer a tailored offer or status. You are responsible for explaining and honouring the relevant offer.

17.6 You may change Loyalty Card offers, time-limited offers, tailored offers, terms, eligibility rules and membership status, subject to applicable law and any terms shown to Customers.

17.7 You may remove Customers from Loyalty Cards. Customers may also leave Loyalty Cards.

17.8 You must ensure that Loyalty Card offers are accurate, lawful, fair and not misleading.

17.9 You must honour Loyalty Card offers and rewards, subject to any lawful and clearly stated terms and conditions.

17.10 You are responsible for any Customer complaints, claims or regulatory issues arising from your Loyalty Card, tailored offers, time-limited offers, refusal to honour offers, removal of Customers or use of Customer Data.

17.11 You must not create Loyalty Card offers that are unlawful, misleading, unfair, irresponsible or likely to encourage excessive alcohol consumption.

18. Venue notifications

18.1 The App may allow you to send notifications to Customers who have joined your Stamp Card or Loyalty Card.

18.2 Notifications may include service messages, reward updates, card updates, Event announcements, Deal announcements, time-limited offers and promotional messages.

18.3 You are responsible for ensuring that all notifications you send or cause to be sent are accurate, lawful, responsible, not misleading and compliant with data protection, direct marketing, electronic communications, advertising, consumer protection, licensing and alcohol promotion laws.

18.4 You must not send notifications that are excessive, harassing, offensive, discriminatory, misleading, unsafe, irresponsible, unlawful or unrelated to your Venue, Stamp Card, Loyalty Card, Deal, Event or promotion.

18.5 You must not use notifications to encourage unsafe or excessive alcohol consumption.

18.6 You acknowledge that Customers may not currently be able to opt out of individual Stamp Card or Loyalty Card notifications within the App except by leaving the relevant card or changing device settings. You must take this into account when deciding whether and how often to send notifications.

18.7 We may restrict, suspend or disable your ability to send notifications if we reasonably believe that you have misused the notification feature or breached these terms.

19. Customer Data and data protection

19.1 This section applies where Customer Data is made available to you through the App, including where Customers request to join or join your Stamp Card or Loyalty Card.

19.2 Customer Data may include a Customer’s name, email address, date of birth and profile image, together with information connected with their Stamp Card or Loyalty Card membership and interactions.

19.3 GetTogether and you may each act as separate controllers of Customer Data for your own purposes and uses. GetTogether remains responsible for its own processing of Customer Data. You are responsible for your own processing of Customer Data.

19.4 You must comply with all applicable data protection, privacy and electronic communications laws, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.

19.5 You must only access and use Customer Data for lawful purposes directly connected with your proper use of the relevant App feature, such as:

(a) reviewing and approving Stamp Card or Loyalty Card membership requests;

(b) administering Stamp Cards, Loyalty Cards, rewards, offers and Customer memberships;

(c) verifying eligibility for rewards, offers or age-restricted promotions;

(d) sending permitted in-app or push notifications through the App;

(e) managing Customer queries, complaints or disputes connected with your Venue, Stamp Card, Loyalty Card, Event, Deal or promotion; and

(f) complying with your legal obligations.

19.6 You must not:

(a) sell, rent, share or disclose Customer Data to third parties unless you have a lawful basis and the disclosure is permitted by law;

(b) copy, export, scrape, download, photograph, record or otherwise extract Customer Data from the App unless reasonably necessary for a lawful purpose directly connected with the relevant App feature;

(c) use Customer Data to contact Customers outside the App unless you have a valid lawful basis and have complied with all applicable transparency, consent and marketing requirements;

(d) use Customer Data for unrelated marketing, profiling, data enrichment or advertising;

(e) combine Customer Data with other datasets unless you have a valid lawful basis and have provided appropriate privacy information;

(f) retain Customer Data for longer than necessary;

(g) use Customer Data in a way that is unfair, misleading or unexpected; or

(h) use Customer Data in breach of GetTogether’s Privacy Notice, these terms or applicable law.

19.7 You must keep Customer Data secure and protect it against unauthorised access, disclosure, loss, misuse, alteration or destruction.

19.8 You must ensure that your staff and representatives only access Customer Data where necessary and understand their confidentiality and data protection obligations.

19.9 You must promptly notify us at contact@gettogether-app.com if you become aware of any actual or suspected unauthorised access to, loss of, disclosure of, or misuse of Customer Data obtained through the App.

19.10 You must provide reasonable assistance to us where required in connection with data subject requests, complaints, regulatory enquiries, security incidents or legal obligations relating to Customer Data.

19.11 You must maintain appropriate records of your own processing of Customer Data where required by law.

19.12 You must make your own privacy information available to Customers where required by law, including where you use Customer Data as an independent controller.

19.13 You are responsible for ensuring that any use of Customer dates of birth is lawful, necessary, proportionate and limited to appropriate purposes, such as eligibility checks, age-restricted offers, loyalty or stamp-card administration, compliance or other lawful purposes directly connected with the relevant feature.

19.14 You must indemnify GetTogether against any losses, claims, complaints, fines, penalties, damages, costs and expenses arising from or connected with your misuse of Customer Data, breach of this section, or breach of applicable data protection or electronic communications laws.

20. Alcohol, licensing and responsible promotions

20.1 You are responsible for ensuring that your Venue, Business Content, Events, Deals, Stamp Cards, Loyalty Cards, rewards, offers and promotions comply with all applicable licensing laws, alcohol laws, advertising rules, consumer laws, health and safety laws and industry codes.

20.2 You must hold and maintain all licences, permissions, consents, approvals and authorisations required to operate your Venue and offer any Events, Deals, rewards, promotions, alcohol sales or entertainment.

20.3 You must not use the App to publish or promote anything that:

(a) encourages irresponsible, unsafe or excessive alcohol consumption;

(b) targets under-18s with alcohol-related content;

(c) suggests alcohol improves confidence, popularity, attractiveness, social success, sporting performance or personal success;

(d) encourages drink-driving or unsafe behaviour;

(e) is likely to breach licensing objectives or conditions; or

(f) is otherwise unlawful, irresponsible or inappropriate.

20.4 You are responsible for age checks, refusal of service, refusal of entry, staff training, responsible alcohol service, crowd management and compliance with your licence conditions.

20.5 GetTogether does not supervise your Venue, inspect your premises, check your licence, monitor your alcohol service or verify your legal compliance.

21. Promoted Placements

21.1 The App may allow you to purchase Promoted Placements for Venues, Events, Deals or other eligible Business Content.

21.2 Promoted Placements may be purchased for a selected time-based period, as shown in the App at the time of purchase.

21.3 We will use reasonable efforts to provide the Promoted Placement for the selected period, subject to App availability, technical issues, maintenance, moderation, legal compliance and these terms.

21.4 Promoted Placement means increased or featured visibility in the App. It does not guarantee any number of impressions, clicks, saves, views, visits, redemptions, bookings, purchases, revenue, profit, followers, Customers or other commercial outcomes.

21.5 We may refuse, suspend, remove or end a Promoted Placement if we reasonably believe that the promoted Business Content is inaccurate, unlawful, misleading, harmful, inappropriate, irresponsible, infringing, unavailable, expired or in breach of these terms.

21.6 If a Promoted Placement is removed because of your breach of these terms, you will not be entitled to a refund unless required by law.

21.7 We may label promoted or featured content in the App where we consider it appropriate or where required by law.

22. Fees, subscriptions and payments

22.1 Certain business features may be free during launch, testing, promotional or early-stage periods. We may introduce, change or remove fees for business features from time to time.

22.2 We may charge fees for subscriptions, Promoted Placements or other paid business features.

22.3 Business subscriptions and paid features may be purchased or managed through third-party payment providers, including Apple, Google, Stripe, RevenueCat or any other payment provider we make available from time to time.

22.4 Payment, renewal, cancellation, taxes, billing management and refunds may be handled by the relevant app store or payment provider, and additional provider terms may apply.

22.5 You must provide accurate payment and billing information and keep it up to date.

22.6 You authorise the relevant payment provider to charge the applicable fees, taxes and charges shown at the time of purchase.

22.7 Fees are shown in the App or at the point of purchase. Unless stated otherwise, fees are exclusive of any applicable taxes, duties or charges that may be payable.

22.8 We may change our fees, introduce new fees, remove free features or change subscription plans. Where required, we will give reasonable notice before changes affect an existing paid subscription.

22.9 If a payment fails, is reversed, is charged back, or cannot be collected, we may suspend or restrict access to paid business features.

23. Subscription cancellation and refunds

23.1 Unless stated otherwise at the time of purchase, business subscriptions renew monthly.

23.2 You may cancel a monthly subscription at any time through the relevant payment provider, app store, App setting or other cancellation method made available to you.

23.3 Cancellation will normally take effect at the end of the current billing period.

23.4 Unless required by law or expressly stated otherwise, we do not provide partial refunds for unused parts of a monthly billing period once that billing period has started.

23.5 If you cancel, you may continue to access paid subscription features until the end of the current billing period, unless your access is suspended or terminated under these terms.

23.6 If subscriptions are handled by Apple, Google, Stripe, RevenueCat or another payment provider, refund requests may need to be made directly through that provider and may be subject to that provider’s rules.

23.7 We may offer free trials, introductory pricing or promotional pricing from time to time. Any specific terms shown at the time of offer will apply.

24. Intellectual property and licence to GetTogether

24.1 You retain ownership of intellectual property rights in Business Content you own.

24.2 You confirm that you have all rights, permissions, licences and consents needed to upload, publish, use and allow GetTogether to use your Business Content.

24.3 By uploading, creating, editing, submitting or publishing Business Content through the App, you grant GetTogether a worldwide, royalty-free, non-exclusive, transferable and sublicensable licence to host, store, copy, display, reproduce, adapt, publish, distribute, promote, make available, use and otherwise process that Business Content for the purposes of:

(a) operating the App;

(b) displaying your Venue Page, Events, Deals, menus, Stamp Cards, Loyalty Cards, rewards, offers and promotions;

(c) providing App features to users and Business Users;

(d) marketing, promoting and improving the App;

(e) creating screenshots, previews, social media posts, website content and advertising materials relating to the App or your Business Content;

(f) providing analytics, support, safety and security features; and

(g) complying with legal obligations.

24.4 You warrant that Business Content does not infringe any third-party intellectual property, privacy, data protection, publicity, image or other rights.

24.5 You must not use GetTogether’s name, logo, branding, screenshots, materials or intellectual property without our prior written permission, except as expressly permitted by App functionality or written guidance from us.

25. Moderation, removal and platform controls

25.1 We do not generally pre-moderate all Business Content.

25.2 We may review, remove, hide, restrict, edit, suspend, reject or disable Business Content, Venue Pages, Events, Deals, Stamp Cards, Loyalty Cards, notifications, Promoted Placements, links or other App features if we reasonably believe that they:

(a) breach these terms;

(b) breach the User Terms;

(c) are inaccurate, misleading, expired or unavailable;

(d) are unlawful, harmful, unsafe, offensive or inappropriate;

(e) infringe third-party rights;

(f) misuse Customer Data;

(g) encourage irresponsible alcohol consumption;

(h) create legal, regulatory, security, technical, operational or reputational risk;

(i) are reported by Customers, Venues, rights holders, regulators or third parties; or

(j) may otherwise harm Customers, GetTogether, Venues or third parties.

25.3 We may take action after receiving a report or complaint, or on our own initiative.

25.4 We may, but are not required to, contact you before taking action.

25.5 Our decision to take or not take moderation action does not make us responsible for your Business Content or legal compliance.

26. Customer complaints and disputes

26.1 You are responsible for handling Customer complaints, disputes, refund requests, service issues and claims relating to your Venue, Events, Deals, Stamp Cards, Loyalty Cards, rewards, menus, staff, service, refusal of entry, refusal of service, failure to honour offers, ticketing links or Business Content.

26.2 You must deal with Customers fairly, promptly and in accordance with applicable law.

26.3 If we receive a complaint about your Venue or Business Content, we may share relevant information with you so that you can investigate or respond.

26.4 You must provide reasonable assistance where we investigate a complaint, report, regulatory enquiry, legal issue or suspected breach involving your Venue or Business Content.

26.5 We may suspend or remove Business Content, Venue access or business features if we receive repeated complaints or reasonably believe that your Venue is misusing the App.

27. Reporting issues to us

27.1 If you need to contact us about your Business Account, Venue Page, payment, subscription, App feature, data issue, complaint or claim, please email contact@gettogether-app.com.

27.2 We aim to acknowledge or respond to complaints within 14 days.

27.3 You must notify us promptly if you become aware of:

(a) unauthorised access to your Business Account;

(b) misuse of Customer Data;

(c) inaccurate, unlawful or misleading Business Content;

(d) a legal claim or threatened claim relating to your Business Content or use of the App;

(e) a regulatory investigation or enquiry relating to your use of the App;

(f) an intellectual property complaint; or

(g) any issue likely to cause harm to Customers, GetTogether or other Venues.

28. Prohibited activity

28.1 You must not:

(a) use the App without authority from the relevant Venue or business;

(b) publish false, misleading, unlawful, expired or unavailable offers;

(c) fail to honour Deals, Stamp Cards, Loyalty Cards, rewards or offers without lawful and clearly stated grounds;

(d) misuse Customer Data;

(e) contact Customers outside the App without a lawful basis;

(f) scrape, export, copy or harvest App data or Customer Data;

(g) use the App to send spam or excessive notifications;

(h) publish content that infringes third-party rights;

(i) upload malware, viruses or harmful code;

(j) interfere with the security or operation of the App;

(k) attempt to access another Business User’s account, data or Venue Page;

(l) use the App for unlawful, unsafe, abusive, discriminatory or harmful purposes;

(m) encourage irresponsible alcohol consumption;

(n) evade fees or payment obligations;

(o) manipulate statistics, clicks, redemptions, scans or promotions; or

(p) encourage or assist anyone else to do any of the above.

29. Suspension and termination

29.1 We may suspend, restrict or terminate your Business Account, Venue Page access, paid features, Promoted Placements, notification access or other business features if we reasonably believe that:

(a) you have breached these terms;

(b) you are not authorised to act for the relevant Venue;

(c) your Business Content is inaccurate, unlawful, misleading, harmful or inappropriate;

(d) you have misused Customer Data;

(e) you have failed to pay fees when due;

(f) you have misused Deals, Stamp Cards, Loyalty Cards, rewards, QR codes, notifications or promotions;

(g) you have failed to honour offers or rewards without lawful grounds;

(h) you have received repeated or serious Customer complaints;

(i) your Venue or Business Content creates legal, regulatory, operational, security or reputational risk;

(j) we are required to do so by law, regulation, app store rules, payment provider rules or a competent authority; or

(k) continued access may harm Customers, GetTogether, Venues or third parties.

29.2 Where reasonable, we may give you notice or an opportunity to put things right before suspending or terminating access. However, we may act immediately where we consider it necessary.

29.3 You may stop using business features at any time, subject to any subscription, payment or cancellation terms that apply.

29.4 Termination or suspension does not affect any rights, obligations or liabilities that have already arisen.

29.5 Sections that by their nature should continue after termination will continue, including sections relating to Customer Data, intellectual property, payments, indemnities, liability, complaints, records, confidentiality and governing law.

30. Confidentiality

30.1 You must keep confidential any non-public information that you obtain through your Business Account, including Customer Data, App analytics, technical information, pricing information, business information and information about other users or Venues.

30.2 You must not disclose confidential information except where required by law, permitted by these terms, or necessary for your proper use of the App.

31. Our responsibility to you

31.1 We will provide the App and business features with reasonable care and skill.

31.2 We do not guarantee that the App or any business feature will always be available, uninterrupted, secure, error-free or compatible with your systems or devices.

31.3 We are not responsible for:

(a) loss of profit, revenue, business, goodwill, opportunity, anticipated savings or reputation;

(b) loss caused by inaccurate, misleading or unlawful Business Content you provide or is publicly available;

(c) Customer complaints or disputes relating to your Venue, Events, Deals, Stamp Cards, Loyalty Cards, rewards, offers, menus, staff or service;

(d) ticketing platforms, booking providers, payment providers, app stores, map providers or other third-party services;

(e) failure to achieve views, clicks, saves, visits, redemptions, bookings, revenue or other commercial outcomes;

(f) suspension or removal of Business Content where we act in accordance with these terms;

(g) loss caused by your failure to keep Account credentials secure;

(h) loss caused by your breach of these terms or applicable law; or

(i) events outside our reasonable control.

31.4 Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

31.5 Subject to clause 31.4, our total liability to you arising out of or in connection with these terms, the App, your Business Account, paid features or business features shall not exceed the greater of:

(a) the total fees paid by you to GetTogether in the three months before the event giving rise to the claim; and

(b) £100.

32. Your indemnity to us

32.1 You must indemnify GetTogether, its directors, officers, employees, contractors, agents and affiliates against all losses, claims, complaints, fines, penalties, damages, costs, expenses and liabilities arising out of or connected with:

(a) your breach of these terms;

(b) your Business Content;

(c) your Venue, Events, Deals, Stamp Cards, Loyalty Cards, rewards, offers, menus, notifications or promotions;

(d) your failure to honour a Deal, Stamp Card, Loyalty Card, reward, offer or promotion;

(e) your misuse of Customer Data;

(f) your breach of data protection, privacy, electronic communications, consumer, advertising, licensing, alcohol, health and safety or other applicable laws;

(g) your infringement of third-party rights;

(h) your staff, contractors, agents or representatives; or

(i) any claim by a Customer, regulator, rights holder, payment provider, app store, third-party provider or other person arising from your use of the App.

33. App availability and updates

33.1 We may update, modify, suspend, restrict or discontinue the App or any business feature from time to time.

33.2 We may carry out maintenance, updates, testing, security work or technical changes that affect availability.

33.3 We may stop supporting older versions of the App or older operating systems.

33.4 We are not liable for any failure or delay caused by events outside our reasonable control, including outages, network failures, third-party service failures, app store issues, payment provider issues, cyber incidents, strikes, legal restrictions, emergencies or other events beyond our reasonable control.

34. Changes to these terms

34.1 We may update these terms from time to time, including to reflect new features, changes to the App, changes in law, changes in our business model, app store requirements, payment provider requirements or improvements to clarity.

34.2 Where we make material changes, we will take reasonable steps to notify you, such as by in-app notice, email, homepage notice, dashboard notice or other appropriate method.

34.3 We may ask you to accept updated terms before continuing to use business features.

34.4 If you continue using business features after updated terms take effect, you will be treated as having accepted the updated terms, unless applicable law requires a different approach.

34.5 If you do not agree to updated terms, you must stop using business features and cancel any paid subscription in accordance with the applicable cancellation process.

35. Transfer of rights

35.1 We may transfer our rights and obligations under these terms to another organisation. We will take reasonable steps to ensure that any transfer does not materially reduce your rights under these terms.

35.2 You may not transfer your rights or obligations under these terms without our prior written consent.

36. No partnership or agency

36.1 Nothing in these terms creates a partnership, joint venture, employment relationship, franchise, agency, fiduciary relationship or similar relationship between you and GetTogether.

36.2 You must not represent that you are authorised to bind GetTogether or act on behalf of GetTogether.

37. Third-party rights

37.1 Except for app stores or payment providers where their rules require otherwise, these terms do not give any third party the right to enforce any part of them.

38. If part of these terms is invalid

38.1 Each section of these terms operates separately.

38.2 If a court or relevant authority decides that any part of these terms is unlawful or unenforceable, the remaining parts will continue to apply.

39. Delay in enforcement

39.1 If we delay enforcing these terms, we can still enforce them later.

39.2 If we do not immediately act when you breach these terms, that does not mean we have waived our right to act in future.

40. Governing law and courts

40.1 These terms are governed by the laws of England and Wales.

40.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these terms, except where applicable law requires otherwise.

41. Contact details

GetTogether Limited
85 Great Portland Street
London
W1W 7LT
United Kingdom

Email: contact@gettogether-app.com

© 2026 GetTogether Limited. All rights reserved.

Effective Date: 25 August 2025

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1. Who We Are

GetTogether Limited ("GetTogether", "we", "our", "us") is the controller of your personal data in connection with the GetTogether mobile application and related services (collectively, the "Services").
Registered address: 85 Great Portland Street, London, England, W1W 7LT

Contact (Data Protection Officer): contact@gettogether-app.com

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you download, access, or use the Services, or otherwise interact with us.

3. Information We Collect

Identity Data
Includes: first and last name
When collected: during account sign-up

Contact Data
Includes: email address and phone number
When collected: during account sign-up, verification, or communications

Age Verification Data
Includes: date of birth
When collected: during account sign-up (to confirm you are 18+)

Profile Data
Includes: profile picture and student status (yes/no)
When collected: voluntarily provided by you

Admin Data
Includes: job title (for venue administrators)
When collected: when a venue administrator registers or manages a venue

Venue Contact Data
Includes: venue name, venue address, and venue contact details (e.g. email, phone number)
When collected: when venue details are added or updated

Location Data
Includes: precise or approximate device location
When collected: when you enable location services in the app

Usage & Device Data
Includes: device identifiers, log files, interaction data, and cookies
When collected: automatically when you use the Services

Sensitive categories: We do not intentionally collect special category data (e.g. health, religion). Please do not add such information to your profile.

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4. How We Use Your Information & Legal Bases (UK GDPR)

Purpose: Create and manage your account
Legal basis: Contract (Article 6(1)(b))

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Purpose: Verify you are 18+ and verify your phone number for security and fraud prevention
Legal basis: Legal obligation / Legitimate interests

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Purpose: Provide location-based venue search and ticket booking
Legal basis: Consent (location services)

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Purpose: Allow you to leave reviews and ratings
Legal basis: Contract

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Purpose: Send you promotional emails and in-app messages
Legal basis: Consent (you may withdraw at any time)

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Purpose: Enable venue partners to send tailored promotions
Legal basis: Consent

Purpose: Operate, secure, and improve the Services; perform analytics
Legal basis: Legitimate interests

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Purpose: Manage venue admin accounts and venue contact information
Legal basis: Legitimate interests / Contract

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Purpose: Comply with legal obligations and defend legal claims
Legal basis: Legal obligation / Legitimate interests

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We use phone numbers solely for verification and security purposes. Venue contact details are used to display venue information within the Services and to facilitate communications between users and venues.

5. Sharing Your Information

We only share your personal information:

• With venue partners – when you purchase a ticket, redeem an offer, leave a review, raise a report against the venue, or where venue contact details are publicly displayed in the Services.

• With venue administrators – venue admins’ job titles and contact details may be visible to other authorised users for venue management and communication purposes.

• With service providers – including cloud hosting, email delivery, analytics, customer support; all under contractual confidentiality.

• For legal reasons – to comply with law, enforce our terms, or protect rights, property or safety.

• With your consent – or at your direction, including when you connect third-party accounts.

• We do not sell your personal data.

6. International Transfers

Your data may be stored or processed outside the UK/EEA. Where we transfer data internationally, we rely on approved safeguards such as the UK Addendum to EU Standard Contractual Clauses or adequacy regulations.

7. Data Retention

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We retain personal data while you have an active account. Upon account deletion, we erase or anonymise your data within 30 days, unless retention is required to:

• resolve disputes;

• enforce our agreements; or

• comply with legal obligations.

Venue contact and admin information will also be deleted or anonymised upon termination of the relevant account unless legally required to retain.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you;

• Rectify inaccurate or incomplete data;

• Erase your data ("right to be forgotten");

• Restrict or object to processing;

• Receive a copy in portable format;

• Withdraw consent at any time (for marketing, location services, etc.);

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

To exercise any of these rights, email contact@gettogether-app.com

9. Security

We implement appropriate technical and organisational measures—including encryption in transit and at rest, role-based access controls, and regular security testing—to protect your information against unauthorised access, loss or alteration.

10. Children

Our Services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice and update the "Effective Date" above.

12. Contact Us

For any questions about this Privacy Policy or our data practices, contact our Data Protection Officer at contact@gettogether-app.com.

Last updated: 6 October 2025

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1. Introduction

Welcome to GetTogether (the “Website”), operated by GetTogether Limited, a company registered in England and Wales (company number 16640719, “we”, “us”, “our”). Our registered office is located in 85 Great Portland Street, London W1W 7LT.

By accessing or using this Website (https://www.gettogether-app.com), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Website.

These Terms explain how you may use the Website and any of its content. Please read them carefully.

2. About GetTogether

GetTogether is a platform designed to help users discover bars, pubs, and clubs and connect socially. The Website provides information about the GetTogether mobile application (“App”) and related content.

We do not sell products or services through this Website. Users who wish to use the App are directed to the Apple App Store or Google Play Store to download it.

3. Eligibility

This Website is intended for use by individuals aged 18 or over. By using the Website, you confirm that you are at least 18 years old.

4. Acceptable Use

You agree that you will not:

• Use the Website in any way that may damage, disable, overburden, or impair it;

• Use the Website or its content for any unlawful purpose;

• Attempt to gain unauthorised access to any part of the Website, the server on which it is stored, or any connected systems;

• Copy, modify, distribute, or reproduce any part of the Website without our prior written consent.

• This Website does not allow users to post or share content (such as comments or uploads).

5. Intellectual Property

All content on this Website, including text, graphics, logos, images, videos, and software, is owned by or licensed to GetTogether Limited and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print material from the Website for your personal, non-commercial use only. You may not otherwise copy, reproduce, or distribute any Website content without our express written permission.

6. Links to Other Websites

This Website may contain links to third-party websites, including app store listings (such as the Apple App Store and Google Play Store). These links are provided for your convenience only.

We do not control or endorse these external sites and are not responsible for their content, privacy practices, or terms of use. You access such sites at your own risk.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect and use your personal information. Please read it here: Privacy Policy

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

8. Disclaimers

The Website is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind—express or implied—regarding:

• The accuracy or completeness of the Website content;

• The availability or reliability of the Website;

• The suitability of the Website or App for any particular purpose.

We do not guarantee that the Website will be free from errors, viruses, or harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, GetTogether Limited and its officers, employees, or affiliates shall not be liable for any:

• Loss or damage arising from your use or inability to use the Website;

• Loss of data, profits, or business opportunities;

• Any indirect, incidental, or consequential losses.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

10. Changes to These Terms

We may update these Terms from time to time by posting a new version on the Website. The revised Terms will take effect from the date of publication. You are encouraged to check this page periodically for any updates.

11. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:
 

Email: contact@gettogether-app.com