Loyalty Cards

Turn Customers into Regulars

Create your own digital loyalty card.

Reward your customers.

Give them a reason to return.

Built for independent pubs, bars and clubs.

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Keeping regulars engaged isn’t as easy as it used to be. Paper loyalty cards get lost or forgotten, social media posts don’t always reach the people who matter most, and it’s difficult to consistently remind customers about upcoming events or special offers. Independent pubs and bars thrive on familiar faces and strong communities — but staying connected with those regulars in a simple, reliable way can be a challenge. That’s where a smarter, more direct approach makes all the difference.

Custom Rewards

You decide what deals to offer and when they apply.

Send notifications directly to members.

Direct Notifications

Community Building

Foster a community of customers.

Keeping regulars engaged isn’t easy. Paper cards get lost, social media reach is unpredictable, and great offers often go unseen. Our digital loyalty card changes that. Reward repeat visits, send instant updates about deals and events, and stay directly connected to the people who matter most. More repeat visits. Better midweek footfall. Stronger community.

Guidance for Users

  • To add a loyalty card to your wallet:

    1. Scan the QR Code
      Each loyalty card has a unique QR code. You can get this from the venue or by scanning an existing member’s loyalty card.

    2. Open the QR Scanner
      In the Loyalty Card Wallet, tap the QR icon in the top-right corner to open the QR scanner.

    3. Submit a Membership Request
      After scanning the QR code, you’ll be prompted to submit a membership application.

    4. Wait for Venue Approval
      The venue will receive your application, which includes basic details such as your name, profile picture and email address. The venue will then approve or reject your request.

    5. Access Your Loyalty Card
      If your application is approved, the loyalty card will appear in your Loyalty Card Wallet.

  • To add a loyalty card to your wallet:

    1. Enter the Unique Code
      Each loyalty card has a unique, 6-digit number. You can get this from the venue or an existing loyalty card member.

    2. Insert the Code and ‘Join’

      Simply insert the code in the text box and click ‘Join’.

    3. Wait for Venue Approval
      The venue will receive your application, which includes basic details such as your name, profile picture and email. The venue can then approve or reject your request.

    4. Access Your Loyalty Card
      If approved, the loyalty card will appear in your Loyalty Card Wallet.

  • There are two levels of loyalty card memberships:

    1. Standard Member
      Anyone who adds a venue’s loyalty card automatically becomes a Standard Member. You’ll have access to the venue’s standard deal, which is the same for all customers.

    2. Exclusive Member
      Some venues reward their most loyal customers with Exclusive Membership. Exclusive Members receive special deals that are unique and personalised.

    How to tell your membership level


    If you’re an Exclusive Member, you’ll see a ⭐ star icon above your name on your loyalty card.

Guidance for Venues

  • Each venue can have one active loyalty card at a time.

    To view your loyalty card, go to your Wallet and open your Loyalty Card.

    To create a new loyalty card, tap the icon in the top-right corner of the Wallet and follow the on-screen instructions.

    Once your card is set up, you can display your QR code or Unique Code for customers to add.

    If using the QR Code, we recommend printing and displaying it on your bar so customers can easily scan.

    Alternative, you can post your unique, 6-digit code online for customers to join.

  • When a customer scans your loyalty card QR code or submits the unique code, you’ll receive a membership request.

    Open your Loyalty Card and go to the Member Requests tab.

    Review each request and approve or decline as needed.

    Once approved, the loyalty card will appear in the customer’s wallet, and they’ll have access to your standard deal.

  • All approved members automatically receive your standard deal.

    To give a member access to exclusive deals, tap the (i) icon next to their name.

    From there, you can turn Exclusive Deals on or off.

    Exclusive members will see a ⭐ star above their name in the app.

  • To make changes to your loyalty card:

    1. Go to the Edit tab on your loyalty card page.

    2. From here, you can:

      • Update your standard deal

      • Change the background of the loyalty card

      • Edit your terms and conditions

    Note: Exclusive deals are managed individually on each member’s page and cannot be edited in the general card settings.